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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 6

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N
Nissin
Jul 27, 2024
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ECS Return charges debited without my knowledge

ICICI Bank is looting. The bank is debiting Rs, 590 from my ICICI savings account monthly without my consent or knowledge. There was no SMS or Email sent to me in this regard. This is such a shameful act. I would need all my money back debited as an ECS return....
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Yogeshdubey13
Jul 26, 2024
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Today I noticed that ICICI bank has deducted Rs. 826 from my account with the description DMC DP Charges. When I tried to google it and understand what it is, I learned that it's Demat account charges which I am not even using. This is fraud done by the bank, and the surprising part is that you don't get an SMS alert for this transaction, we get to know only when you check the statement.
ICICI Bank customer support has been notified about the posted complaint.
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    Sou12127
    Jul 22, 2024
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    Bad Banking Experience

    In the year 2014 I was a student of NIIT Jalpaiguri centre and they opened me an ICICI Bank account for the purpose of National Yuva Jyoti course. After that I haven't used that account from last 10 years. Recently I got a mail from ICICI bank that my account is in dormant state and I have to re activate that account. So as I have reactivated that account. But upon reactivation I surprised that my account has marked as lien on 2014 and the...
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    S
    Sanjuhi1
    from Delhi, Delhi
    Jul 18, 2024
    Sep 1, 2024
    This thread was updated on Sep 1, 2024
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    Demand account show nagative amount

    Address: Delhi

    Mahesh Kant [protected]
    Icici direct employee forcefully open my account
    I call for close this account he denied
    And continue nagative growth

    Kindly help...
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    A
    ashraf_mohd92
    from hyderabad, Andhra Pradesh
    Jul 10, 2024
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    Complaint Regarding Deductions from Account On the charges of ECSRTNCHGS111121_SR788154331GST

    Address: SANTOSH NAGAR, HYDERABAD

    Dear Sir/ Madam,
    I am writing to bring to your attention unauthorized deductions from my account with reference number ECSRTNCHGS111121_SR[protected]GST. My account was dormant for a period of 2 years. Upon contacting ICICI Bank customer service, I was advised to log in and activate my account. I was then informed that to maintain my NRO & NRI account, I needed to keep a fixed deposit of ₹25, 000, which I did.

    In July...
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    G
    gmardulur
    from Faridabad, Haryana
    Jul 9, 2024
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    Hi,
    I bought icici fast tag on 2nd july 2024. Its been 9 days and i haven't received my fast tag yet. I have already paid all the fees and also my customer id and wallet is created. Its been more than the estimated delivery period of 8 days and i haven't received my fast tag yet. I reached out to icici fast tag customer care but no response.

    Please help with the solution forward
    ICICI Bank customer support has been notified about the posted complaint.
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      C
      Chetan.jani
      from Ahmedabad, Gujarat
      Jul 8, 2024
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      complaint against recovery agent - harassment, threats and coercion

      Dear ICICI Bank's Customer Service/Complaints Team,

      I am writing to bring to your attention a serious issue with your credit card recovery agent his name is ( Sagar - [protected] and Arpit Patel - [protected] ) who has been harassing my family and me despite my previous communication with the bank regarding my medical issue and request for temporary relief.

      - Credit Card Number: 4315********2003

      Account...
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      Omkar8788
      from Ghaziabad, Uttar Pradesh
      Jul 8, 2024
      Nov 9, 2024
      This thread was updated on Nov 9, 2024
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      Dated 6 july, I am seeing two transactions which should not have been there. The amount deducted are 590 and 132.16 on the below mentioned details:

      NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUL24~e3754ca~42219

      NACH_AD_RTN_CHRG~Of Bnk BFLo~02JUL24~98b98fd~42219

      Please let me know what these transactions have been for, and since this is very unprofessional to have deducted money from my account without any information.
      Thanks and Regards,
      Omkar
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Sachjadhav24
        Jul 4, 2024
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        unknown transaction happening thru my icici bank account

        "I, Sachin Anil Jadhav, hold a salaried account with ICICI Bank through my employer, Vertiv Energy Pvt Ltd. Recently, a transaction of Rs 64, 933 labeled as 'consumer durable' was made from my account without my knowledge. This amount has been converted into an EMI since February 2024. Despite my efforts, neither my visit to the bank nor my call to the customer service center provided clarity on the vendor responsible for this transaction....
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        raghu_wgl
        Jul 3, 2024
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        Amount deducted via ADTPSLSIPG_[protected]ON 03/07/2024 from ICICI Bank account[protected] of Amount Rs. 10, 226.00 .
        ICICI Bank customer care not responding

        here is transaction details
        03/07/2024 03/07/2024 CMS/[protected]/ADTPSLSIPG__000000
        16003 10, 226.00
        ICICI Bank customer support has been notified about the posted complaint.
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          Shashank 897
          Jul 2, 2024
          Nov 9, 2024
          This thread was updated on Nov 9, 2024
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          Deduction of unauthorised amount from my account

          10000 rs were debited from my account with the below details.
          ICICI Bank Acc debited Rs. 10, 000.00 on 02-Jul-24 InfoEBA*MFP-85068.

          I didn't do any transaction. Please refund...
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          vasu8868
          Jun 30, 2024
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          Redemption of TAX Saving Bond -022000-TSB

          Sir,

          I purchased Two numbers of TAX SAVING BONDS for Rs 5000 each in March 2000. TAX SAVING BOND - 022000 - TSB -ONE

          So far I have not received the proceeds of redemption amount and interest amount. Kindly arrange for the redemption amounts along with interest till date.

          Following are the details:

          1. Bondholder Number:[protected] Certificate No: 126623
          2. Bondholder Number:...
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          prashant yadav1122
          Jun 27, 2024
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          Address: delhi ito branch

          My account no[protected] lien created for what reason
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            sendmail2rakesh
            Jun 24, 2024
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            I would like to put forward that I am holding saving account No.[protected] with bank since more than last 10 years now. After covid outbreak, my financial was badly affected and I was unable to maintain balance in account. Being old account and being a loyal customer, I tried to regularize the account and maintained balance in June 2024.

            It was to my surprise when I came to know that approximately Rs.47, 075.51 was deducted from my saving account suddenly on 10th June onwards without any prior intimation to me and continuous back-to-back transaction was done for Rs. 590 each on my account for approx. 81 times on account of NACH return charges for BFL.

            As I am still struggling post covid on financial front, ICICI bank being such an old and prestigious bank is deducting these charges continuously and that too from more than 2 years old return as well.

            After visiting my base branch – Gybergreen Gurgaon on 14th June and meeting with Branch Manager, they are not ready to help in any manner for the reversal of the amount.

            When asked, how this much amount is deducted back-to-back without any prior intimation, massage or without marking any LIEN on the account, they had no answer. My account was further deducted and balance is made to ZERO.

            Am I getting penalized for maintaining my account even after 10 years?

            Considering the extra-ordinary situation after Covid, I request reversal of the deducted amount as a special case.

            ICICI bank needs to understand the genuine concerns of a loyal customer and the extra ordinary condition after covid. Need the reversal of deducted money.

            With best regards,

            Rakesh Kumar
            [protected]
            Account No.[protected]
            ICICI Bank customer support has been notified about the posted complaint.
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              B
              Balakrishnamm
              from Chennai, Tamil Nadu
              Jun 21, 2024
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              Address: Bangalore

              Hi sir/madam,
              I have a loan's with ICICI BANK. I settled all my loan's and OD account also, still I'm getting calls from icici bank executives, in a day mostly I'm getting more than 20 calls from icici bank. I'm proving below account details. Please have a look.

              Personal loan: LPTRU[protected]
              OD:[protected]

              My contact number: [protected]
              Mail: [protected]@gmail.com
              ICICI Bank customer support has been notified about the posted complaint.
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                sudhanshu_pr
                Jun 18, 2024
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                I had requested to close my fastag id of account 70459634 dated 8th JUNE 24 for my vehicle no. UP16DE9270, but icici fastag reissue new fastag and activated and attached to my vehicle with LOW BALANCE but I have 1000 balance in my account 70459634, this was done without my approval, I went to GAUR CITY 2 G.NOIDA ICICI BRANCH, Branch gave me sales manager number, I called multiple times not not getting help, what to say about ICICI Fastag Customer care people, they are simply dump people.
                Finally I start tweeting and tagged to all neetc, icici, I received multiplecalles withy no solution, this was done intentionally by ICICI
                photo attached .
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                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  Anbazhagan Varadarajan
                  Jun 11, 2024
                  Jun 14, 2024
                  This thread was updated on Jun 14, 2024
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                  Address: South Korea

                  I am an NRI, I am holding Saving account[protected] and NRI account[protected] Cuddalore, TamilNadu. now my Saving account is inactive/ freezed. I wrote mail to [protected]@icicibank.com, they responded that they will call to my Korea mobile number and gave a reference number for my query-unique identification number is[protected]. but no body called me my NRO account is frozen for more than one month.
                  Kindly take some measure
                  Thx
                  Anbazhagan.V
                  [protected]

                  Kindly consider this mail as a confirmation for conversation of SB account into NRO account
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Anbazhagan Varadarajan,

                  We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the account number from this post and not share it further on social media, as it is an important personal information.

                  Regards,
                  ICICI Bank Customer Service Team
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                    SRIVATSON LAKSHMI NARAYANAN
                    Jun 4, 2024
                    Jun 14, 2024
                    This thread was updated on Jun 14, 2024
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                    Charged for demat account

                    Address: No 92, silver street, Butt road, saint Thomas mount, Chennai-600016

                    I don't have a DEMAT account associated with my icici bank still they charge me for Rs.802 for depository charges.

                    transaction number: IN[protected] DP CHGS TILL APR-24

                    kindly resolve this fraud transaction ASAP....
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                    Gopibath
                    Jun 2, 2024
                    Jun 9, 2024
                    This thread was updated on Jun 9, 2024
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                    I have been deducted with 826 rs on 6/1/24 under the name of DMC dp charges till April but 2 months hack i told to deactivate my trading account after deducting my membership charges but again you guys are deducting money
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                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Gopibath,

                    We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the screenshot from this post and not share it further on social media, as it is an important personal information.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Sahilgyl
                      Jun 2, 2024
                      Jun 9, 2024
                      This thread was updated on Jun 9, 2024
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                      ECSRTN Chagres from ICICI Bank

                      Hi, I am Sahil Goyal, an ICICI Bank customer. I have had a saving account in ICICI Bank for almost 4 years. I noticed they deducted 15.11 Rs on 20th May for the first time in the name of ECSRTN Charges. On the next day, they deducted 10 Rs. on 21st May for the same reason.

                      After some days, On 31st May, they deducted 309.99 Rs as ECSRTN charges. They didn't stop here and again deducted 579.99 and 574.89 on 3rd June for the...
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