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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Aug 25, 2026

Complaints 23793

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14309

Unresolved

9484

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 6

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My ICICI Bank Multi Wallet card has sufficient balance and is valid through 2026 and is a chip-based card. I haven't used the card for quite a while. While checking the card through CMS Self Care Portal, it is showing as Card in invalid status. Kindly assist on what needs to be done....

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Address: Tower 25, Flat 110, Amanora Township, Hadapsar

ICICI bank has deducted 590 * 5 = 2950 (February) and 590 * 5 = 2950(March) 2024 without any notification.
This was not the case earlier even if I don't maintain minimum balance, the SIP gets dropped and I used to complete the SIP manually.
They should notify about the deduction and reason about the same. I am requesting a refund of my hard-earned money at the earliest. Thank you....

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I am making a payment to Government Registration office with everythign ready for registration of my new flat and the netbanking transaction declined, asking me to consult customer care.

The reason given was the value of transaction was high, that was the only reason given for blockign my transaction.

They didnot unblock my transaction immediately and asked me to wait for 2 hours to unblock the transaction....

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My Name is Amit Kumar Sah. My account Number is[protected].
IFSC Code - ICIC0001337
My account is freezed from 20 feb 2024.
I contacted to nearest ICICI Bank Branch they say account cannot be freezed from here. they say account is freezed because of suspicious transaction or account does not keep money in saving account. I said to unfreeze they say they cannot unfreeze.i cannot do any transaction...

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Dear Consumer Complaints Department,

I am writing to lodge a formal complaint against ICICI Bank for their persistent and unwanted credit card promotion calls. Despite my clear disinterest and repeated requests to stop these calls, they continue to contact me, causing significant inconvenience and disturbance to my daily life.

Nature of Complaint:
The issue at hand involves constant calls from ICICI Bank...

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Cash deducted 175rs without my knowledge or email or sms. When check I saw amount deducted for CashTxnCharges Branch. Nowadays monthly deducted charges for some some reason. Please check and revert back....

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I have opened NRE Account, Its been more than 4 days since the account is open and active. I'm trying to add a payee, but it is keep erroring out with reason "Addition of new payee can be done only after 24 hours of a mobile number udpate." i have waited too many 24 hours already. its is urgent and i need to transfer money, and now the money is kinda locked down in ICICI account and unable to take it out. I'm planning to close the account...

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Address: ICICI Bank Sohna Road Badshahpur Branch Gurgaon Haryana

I am Koshinder i observing that my amount was 15000 deducted under this following statements of rs.590 deducted 22 Times multiple times. 27 January 2024 I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. Im allready pay all EMI October 2023. So, I move to call customer care number ICICI bank. The IVR wanted...

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Website: www.icicibank.com

My name is Sourav. Yesterday i was unable to use my account and today i received an email Status of your SR[protected], Dear Customer, As a precautionary measure, Acct[protected] has been frozen temporarily to prevent misuse. Pls visit branch and submit recent trxn dtls. Since yesterday i was unable to do any transaction with my account.
Immediately called the customer care and asked them to unfreeze the account but they asked me...

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Hi icici team
Today i have transferred 3500rs amount in my icici bank account for paying my emi of app based loan provider navi. But after creation of my account suddenly some deduction makes from the bank with name ecsrtnchg... And multiple transactions with amount of 590, 585.67. I already paid my every emi before due date but i have no idea that auto debit is activated and not informed by bank also that i have penalized by some...

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Address: Icici bank BKC ICICI towers

I Maitrik Vora employee number 90029267, I had resigned from my post on 13th September 2023, due to mental torture from immediate manager Jagruti Parkar(Malad Liberty Branch), I had complained to her boss Brijesh Dubey(Regional Head) many times about branch change but to vain, finally I had to resign forcefully. I had served one month notice and They had deliberately deducted my salary into negative dues for that particular month. HR Head...

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Hi Team,

Account Number:[protected]
Transaction Date: 27 Dec '23
Transaction ID: S33729265

I am ICICI account holder, on 27 Dec'23 my account got deducted as "CashTxnChgs-Branch-Nov23+GST" charges without my knowledge.

Nov'23 - Rs 749.30

I want you to refund the amount.
Without customer knowledge debiting the money is showing the cheap behavior. And charges...

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I am a ICICI bank customer since last 15 years, I am on travel to Tanzania from India.

Mean time my mobile no is deregistered from my saving account automatically.

Hence, I am unable to operate my net banking which creates lot of problem.

How to register my mobile no with my saving account which was registered since last 10 yaers....

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Address: ICICI Towers, Bandra-Kula Complex, Mumbai-400051

I have been issued 1 ICICI ONLY VIMAL VAATSALYA BONDS money multiplier bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bond holder nos. 0000001, , Certificate no. 22829.
Assam Sales Corporation - agent : Reliance Industries Limited (Textile Division). As mentioned in the bond that all communications should send...

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I Registered my ICICI bank account details on epfo account, but it is showing me verification under process, I updated details on 24th October 2023 it's been more than 2 weeks.

I tried to visit the branch but no one at the branch seems to have any idea about who approves the account details for epfo or how it's approved, someone at the branch even argued that EPFO KYC approvals will only be done by employers not bank....

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Address: satara

We refer to your communication addressed to ICICI Bank.
We apologise for the inconvenience caused.
We wish to inform you that your case is still under investigation and we will further update you on October 13, 2023.
We look forward for your co-operation in the interim.
Sincerely,
Shailaja Marri
Office of Head Service Quality

NEVER SHARE your OTP, CVV, URN, User ID, password with...

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Address: 395A 8TH BLOCK KKD NAGAR KODUGAIYUR KODUNGAIYUR

Icici bank has been debited my whole salary 43000 as a ECS rtn charges, how to get the amount to my account...

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I do not have icici bank account but still an amount of 1800 rs was deducted from my account and I received this msg from vk icicib today
Dear Customer, your cooling period limit is Rs 5000, for the first 24 hours. Do not share UPI PIN/Card details/OTP/CVV with anyone ICICI Bank....

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Address: ICICI Bank, Mindspace Branch, Malad West, Mumbai 400064

I woke up to see that I have been charged around INR 1265 against nach_ad_rtn_chrg ingenot charges. I haven't given any debit mandate to anyone. What is the reason? Can I get this resolved and receive my money back in my account?...

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I got scammed on credit card on 22 sep.
I recently applied for credit card as they came to our area and didn't even activate the card as my name was incorrect on it. Last date to do that was 24 sep.
I got a call and introduced herself as icici employee and she knew my personal details.
She told me that she will tell me how to change the name.She first helped me activate my credit card and then send me a link on sms...

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