ICICI Bank Complaints & Reviews

The bank deducted MAB charges from my account. This is first time they have done this and the amount the got deducted is way too much. Thus I request you to please refund my money back as the amount that got deducted was very important for me, I have to make some payments with the same.
Amount charged- 11 oct 2024 Rs 538.39

Hello-
ICICI direct is not closing my demat account despite following up for last 2 months and hence continue charging the demat fees.
I live in US and had couriered the closure form to the mumbai office, still no success so far!
My email is [protected]@yahoo.com and have sent numerous emails but they don’t respond.
Can you help!
Thanks!

Cheque No. 0000485 dated 10th Nov2023 amount INR 6732421 was deposited in the bank and the branch has failed to take on time action towards its clearance instead handed over the cheque to the drawer under suspected criminal conspiracy on the same day, ref. CCTV recording between 1115h to 1215h. After multiple follow ups and complaints the branch retrieved the stale cheque from the drawer and to cover up the crime bank returned the cheque with dishonour memo on 15th Mar2024 which is much more than one month after the cheque deposit n bounce date. US 138 this will not be admissible now which is the second conspiracy by branch remaining hand in gloves with the cheque drawer. Our business is badly impacted and we have no means to tackle with the debtor under criminal procedure. Bank is irresponsibly stating that we inadvertently and just apologizing for handing over the cheque to the drawer. We strongly object to the behavior of the bank. My venture is Women led and finding myself helpless in dealing with the situation.
ICICI branch has:
1. Conspired with the Cheque drawer and protected him from Credit score impact
2. Forged the document by issuing a back dated Cheque bounce memo which can be proven any day.
3. Intentionally delaying the Cheque bounce memo delivery to us beyond 30 days as part of conspiracy with our debtor with criminal intent. Bank is a partner in financial crime with the cheque drawer.

The RBI Bank Ombudsman is our final attempt before we need to take legal recourse and we will highlight this case in social media, with the PMO office and financial minister to let everyone know how ICICI is involved in financial crime and fabricating evidence. CCTV footage of the branch is advised to be kept safe because it is going to be crucial for banks to safeguard and prove whatever they want to say in their defense. But our business is badly impacted because due to support of the bank, our debtor could not be booked under criminal acts and we need to more for civil suit which is a longer process. Along with our business, 8 employees and their family are also impacted with the situation which is getting worse with each passing day.

I Amulya Kumar have purchased ICICI Tax Saving Bonds bond holder number[protected] certificate number 487264 purchased in 2001 ; and bond holder number[protected], certificate number 37371 purchased in 2002. I have yet not received any money back. Please help in getting my money back

It's been almost 2 years since amalgamation between Srikalahasthi pipes & Electrosteel castings Ltd was completed. But still Srikalahasthi pipes stock was showing in my portfolio instead of Electrosteel castings ltd stocks. Due to this, my portfolio value & stocks are displaying as wrong.

This is totally unacceptable. If company has no system in place to handle this, then no need of doing business. Unnecessarily users had to...

This is to bring to your notice icici bank shows rough entry in by cibil I have taken icici credit card no [protected] and closed my credit card account long time back but still showing high credit value in my cibil. I request icici bank please remove the high credit value from my cibil as soon as possible otherwise I will taken this issue with higher authority.

Thank you
Girish Sawant
Mobile no [protected]

On[protected], I received an email from you with the following text:
"Your ICICI Bank FASTag linked to vehicle no. TN11J8841 has been debited with 57.00 on date[protected]:55:49 for Toll Charges at Varadharajapuram toll plaza on[protected] at 16:54:00".

I have not taken my vehicle outside for the last 7 days from my residence.

I tried repeatedly ICICI Fastag (Customer[protected], ICICI Fasttag Telemarketing[protected] and my ICICI Relationship manager[protected]. No answer from any of these numbers.

- Sundararajan

I have never created a demat account in ICICI still they have created it, idk how and why. I searched on Internet, and I found multiple complaints with same background. I got to know that I have a demat account when 789.09 rs were deducted from my account without any prior notice. I tried calling the customer care for the refund and they mentioned, it's your choice to raise a complaint or not but we won't be able to refund the amount. I asked them to cancel the demat account and next day again 826rs were deducted from my account. I tried contacting them and they mentioned that the amount will be refunded within 7 days. It has been 14 days now.

There was an ECRTN deducted from my ICICI Bank account for no reason listen
₹598/- and ₹587/- on 11th September and ₹98/- on 12th September.

There was no email/message with reasoning or message of this transaction.

This is not the correct way.
Why has this been deducted?

Hi, there has been deduction of some amount has been made, and the only description about the deduction is this code, AD~Of Bnk BFLo~07AUG24~53009, please provide assistance....

ICICI bank appoints Relationship Managers to its customers. This is a dedicated person appointed as your relationship manager to help and support you in your banking needs.

The RMs provide no help and support. They do not respond to your emails at all. They are not supportive.

On top they say put their employee code when you do some important transaction online. e.g. Opening of FD, there's an option, Are you...

I have applied for education loan with ICICI Bank, but they dint informed processing fee is non-refundable after paying the fee when we received the sanction letter only there was a update that its non-refundable,
Unfortunately, our visa got rejected when I approached for refund they denied.
I approached RBI bank and they helped to get only 25K out of 88k which paid.
Their service also poor (no proper response ) which...

Please cancel WPP / Renewal.

Please refund me my 1899 rs. My saving ICICI Bank account urgent basis.

Name : Pramod Papal.

AC no:[protected].

Thank you.

Regards,
Pramod papal.

Hello Team,

As I have tried to reach out to the bank, multiple times and still there was no action taken regarding my concerns from last 1 year, so I have to officially file a case against the ICICI BANK.

I have been an A/C holder in ICICI BANK from JAN'2020 and my source account belongs to MYSORE BRANCH inside INFOSYS LIMITED which is my previous company. I have approved some ECS mandate and at a point due to financial crisis there was insufficient balance due to which there was a deduction of approximately 55, 000 to 75, 000 from my bank account as ECS mandate bounce charges.

However, they reversed some amount if approximately[protected] and still a major amount is with the bank. It's really not easy for a middle-class person to lose such a big amount to the bank, in case of financial crisis. The major amount of 30, 000 was deducted in AUG'2023 when an amount of 40, 500 was credited into my account on 11 Aug'2023 and it was reversed approximately 6k and again debited by the bank in the name of ECS mandate bounce charges. The money was deducted before 11th Aug 2023 also and after Aug'2023 also which totally resulted in an amount of approximately 55, 000 to 75, 0000

I have tried to bring this concern to my home branch I.e., KANPUR. However, no action was taken by them and after reaching out to the customer care also there was nothing done.

And after reaching the RM from last few months multiple times, no significant solution was provided and the advisory team asked me to travel to Mysore to get the money back, which was sorry to say an unfeasible solution.

I tried to loop up the RBI in the following concern and it's been a month still no response is there, and they are providing snapshots and information which are invalid by bluffing and making it against me that I am putting fake allegations on them. They have ended all the ECS charges as mentioned to me still after all this again 14k is again deducted from my A/C on 28th aug'24, even when the complaint is raised to RBI.

I am the sole earner of my family who is currently unemployed and working on freelance basis, the following money was for my medical issues and education loan, and they have been giving me multiple excuses and been wronged by the bank. I am totally devastated by the services of the BANK.

Given the inconvenience, dissatisfaction and mental trauma caused, I am requesting a full refund of the money deducted by bank with a compensation of Rs 6 Lacs for all the losses and issues i have to bear because of the bank. I have attached the mail and relevant documentation for your reference.

So, I would like you to address my issue and look for the reversal of money as it's really hard to continue my relationship with the bank now. All the major proofs are being addressed. Some snapshots of money deduction can be missing out. However, I have tried to attach the most.

Hoping for a quick and positive response. Please do the needful asap.

Dear Team,
I have raised my dispute with ICICI bank against the credit card transaction over the call to call center team.They guided me to raise the Cyber Complaint for said transaction.
I have also raised the same.
But still no resolution received from any one
I want my refund of transaction done via credit card.
The amount was transfere to fraudester person and when I am contacting that person he denies me to refund the payment and my phone was also blocked by the person.
Please help me to get my amount refunded
Transaction details below
Transaction date is 07/06/2024
Amt is 5000

My icici bank account got devotee at two separate with with total of 590 rs without any prior information or my comment.
Please return the above mentioned amount to account.
Account[protected]

Today an amount of Rs354 has been deducted from my account
i dont know why this amount had been deducted before this never such amount has been deducted from my account

I received a call where the person claimed to be from ICICI Credit Card services. They told me that I had earned some reward points from a recent shopping transaction made with my credit card, and they asked me to redeem those points. They directed me to visit a website, www.mangecards.in/icici, and assured me that it was a legitimate ICICI site. The website looked like an official ICICI page. They instructed me to enter my card details to redeem the points. As soon as I entered my card details, ₹68, 868 was deducted from my account. After this incident, the person also mentally harassed me.
suspect details:-
mobile no:- [protected]
transaction id:- [protected]
bank ref.no:- [protected]

Dear Team,

Since 4 month amount/EMI debited without user consent and as i know about this i had discussed with ICICI executive regarding this issue.
I am writing to express my concern regarding the wrongful deduction of EMI for my ICICI credit card -[protected] : for the past four months. Despite my previous intimation to the ICICI credit card department, the issue remains unresolved.

I had made a purchase on Amazon, which was later refunded. The refund has been credited to my ICICI credit card account and is reflecting in my credit card statement. However, the EMI deduction continues to be made from my account.

I request you to take immediate action to:

1. Stop the EMI deduction with immediate effect.
2. Reverse the wrongful EMI deductions made over the past four months.
3. Adjust the excess amount paid against my outstanding balance or refund it to my account.

My details are as follows:

- Card Number: [[protected]]
- Account Name: [[protected]]
- Contact Number: [ [protected] ]

For your reference I am giving refund details below.

I request a prompt resolution to this issue and a confirmation email once the necessary corrections are made.

Thank you for your attention to this matter.

Refunf Transaction Details-

1. Refund from Amazon – 29958.78 rs
Amazon Pay Credit Card


Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹29958.78
Order ID[protected]
RRN_74766514130418158375465

2- Refund from Amazon – 2582 rs
Amazon Pay Credit Card

Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹2582
Order ID[protected]
RRN_74766514130418154764399

Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹1500
Order ID[protected]
[protected]
[protected]
RRN_74766514129418106307530

For your reference attaching credit card statement, your team can investigate properly.

I, Sindhura, holding a savings account with your bank under account number ending in 4439, wish to bring to your notice that MAB charges were deducted from my account for the month of July 2024 without any prior intimation. The total amount deducted is ₹590.

I have been a loyal customer of ICICI Bank since 2022, and this is the first time I have encountered such a deduction without any notification. As a student, it is difficult...