Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Mar 26, 2024
Complaints 23606
Resolved
14213
Unresolved
9393
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
932
1800 228 181
748
453
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
ShikhaGautam9643
Dec 28, 2023
Jan 1, 2024
This thread was updated on Jan 1, 2024
Report
Copy

Cashtxnchgs- Amount debited for no reason

Hi Team,

Account Number:[protected]
Transaction Date: 27 Dec '23
Transaction ID: S33729265

I am ICICI account holder, on 27 Dec'23 my account got deducted as "CashTxnChgs-Branch-Nov23+GST" charges without my knowledge.

Nov'23 - Rs 749.30

I want you to refund the amount.
Without customer knowledge debiting the money is showing the cheap behavior. And charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mrpandat
from Bargarh, Odisha
Dec 27, 2023
Jan 1, 2024
This thread was updated on Jan 1, 2024
Report
Copy

ECS Charge not refund

Address:Sector 48 noida icici bank branch

ICICI Bank mai mera account hai[protected] Jisme ECS ke name pe 12 se 13000 rupees kaat liye gaye hai or 2020 kai ECS Return name se 2023 mai bhi or rupees kaat rahe hai or pata nahi kitna katenge...mujhe na to refund de rahe hai or ultaa katta ja rahe hai, ,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aaron.7494
from Chennai, Tamil Nadu
Dec 27, 2023
Jan 1, 2024
This thread was updated on Jan 1, 2024
Report
Copy

I'm complaining about multiple deductions in saving bank ac

Hi Sir,

I am a ICICI Bank customer. I got charged for unauthorized and Unnecessarily from 1 23/12/2023 to 27/12/2023 (ECSRTNCHG) without my knowledge and without any confirmation Email, SMS or any Phone call. The total amount charged INR.1769.98. The bank hit charges multiple times like (383.19+0.01+590+206.78+590=1769.98).This is ridiculous. I am requesting my refund back to my Savings Bank A/c. Otherwise I would like to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
guptaconsultant
from Delhi, Delhi
Dec 27, 2023
Jan 1, 2024
This thread was updated on Jan 1, 2024
Report
Copy

Icici bank not reversal gst charges on interest reversal already

Complaint id 00112aJRB5S61N5R
Icici bank credit card gst reversal rs.14.89 already advance or credit rs. 14.89 on december 20, 2023 but same month transaction credit rs. 514 please gst deposit date jan 24, instead of dec

Please gst reversal

ICICI bank credit card department...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I never enrolled any policy. Rs.1899 (PPL/WPP_SR[protected]_Renewal of Policy) is deducted every year for around 5 years from my account. I requested to cancel it and I also went to my local branch and gave a letter to cancel it. Still it's been deducted, I really frustrated and disappointed with this bank activity....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
lawangi
Dec 22, 2023
Jan 1, 2024
This thread was updated on Jan 1, 2024
Report
Copy

Raju Rai Account freezed

Address:Ghatkoper east

I Raju Rai had salary account with ICICI bank since 2013. Last Thursday 14.12.2023 my account was freezed without my information / confirmation.

I am continuously co-ordinating with my CRN / Customer care emailed him, but no response receive from Bank.

My EMI also paid on time. Pls help to resolve the same. this is month end I am unable to do the transaction.

I HAVE SOME MEDICAL EMERGENCIES ALSO.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rakeshsarkar
Dec 21, 2023
Dec 25, 2023
This thread was updated on Dec 25, 2023
Report
Copy

Fraud did by icici bank

Dear sir madam I am a account holder of central bank of india on 26/10/23 a fraud was made to me by icici bank headquarter employes they used to open unlimited bank accounts and they also open a fake websie Namely MOZ then they have done fraud with of rupees 6 lakh. The beneficiary name of icici bank account is Siddhant Mohite and his account number is A/C[protected].This person has did fraud of me My Name dulai sarkar mobile-[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sundar sasl
from Chennai, Tamil Nadu
Dec 20, 2023
Dec 25, 2023
This thread was updated on Dec 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card charges

Address:KALLIDAIKURICHI
Website:icicibank,com

மதிப்பிற்குரிய தலைவர் அவர்களுக்கு,
என் CREDIT CARD ENDING NUMBER 3004 ICICI BANK. CARD OFFER னு சொல்லி எனக்கு ஒரு CARD குடுத்தாங்க நானும் நம்பி வாங்குன 5000/- GIFT VOUCHER JOINING FEE 1000/- RUPX CREDIT CARD வாங்குன பிறகுதான் தெரிய...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:B 807, Kenwood tower, Charmwood, Surajkund road,faridabad 121009

I understand that my Debit card has been disabled. Kindly enable by subject Debit card and oblige.
In case I have to be present in the Branch please let me know.
Thanks,
Kajal Devi[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
1
1sandeep1
from Tumkur, Karnataka
Dec 19, 2023
Report
Copy

Account closure misleading and high annual charges fraud

Address:Mysuru, karnataka

Icicidirect handlers charge too high annual fees claiming it to be free while opening their account.
Many others have complained but no action is taken and marked resolved.
Looks like this website is having a deal and will be exposed if no prompt action taken against company.

When i tried to close their demat account they closed only my trading account and i have been charged again.
Fraud company is charging...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dheeraj786
Dec 18, 2023
Dec 25, 2023
This thread was updated on Dec 25, 2023
Report
Copy

For reversal of credit card late payment and finance charges

Hi my registered email I'd is [protected]@gmail.com .I am holding your bank credit card for 1 year and never missed any payment. But this time I made payment on 1 December of 44000 rs but it was stuck in server and made payment again on 6 December again. But bank charges late payment of 1000 rs and interest charges of 6072 rupees . As this was a mistake and first time. I made regular payment timely so kindly reverse this charges. As your...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anuarg yadav
Dec 14, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Report
Copy

Car loan nov

Address:icici bank alambag awdh chaurha branch

I paid all my EMIs to the bank after Covid, but the bank wants bouncing charges and many more on my EMIs, but it did not give NOC....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhavi ravi
Dec 13, 2023
Dec 25, 2023
This thread was updated on Dec 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Refused to refund- Assisting scammers

I lost money in online investing scam. I got a message in whats up regarding a part time work writing reviews. First they pay me . Later they joined me in telegram group and insisted me to invest. I invested then they block me. I reported issue in cyber crime . Approached banks for refund. Credited banks IDFC, SBI raised charge back but beneficiary banks ICICI, IndusInd, Punjab National bank refused refund without any reason. I lost 51, 700...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mathu Balan
Dec 13, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
Report
Copy

Account blocked by icici bank

Address:7/216 tharmarajapuram, emaneshwaram post,paramakudi ,ramanathapuram District,
Website:My accounts is blocked by yours side

Iam mathu iam working in bangalore my native is paramakudi. Past 3 day my account have not been working I called many time in paramakudi brach icici bank but no body not pick the call .they provide 2 number landlines number and phone number I called phone number its not reach to call and landlines number reached call .but nobody not responding. Very very worst response from your bank brach...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
RajithaT
from Hyderabad, Telangana
Dec 11, 2023
Dec 13, 2023
This thread was updated on Dec 13, 2023
Report
Copy

PPF Statement

Address:Hyderabad

I have deposited Rs.1, 50, 000 in April 2023 in ICICI Bank through Bank app.
Now, I want to get IT Statement for the same, which I am unable to get it from the app.

Can you help me in getting IT Statement for 2023-24.

Thanks,
Rajitha Telikepally...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Phanikanumuri
Dec 11, 2023
Dec 13, 2023
This thread was updated on Dec 13, 2023
Report
Copy

Refund of Fixed deposit

Address:ICICI bank, CBIT Gandipet, Sy No 35/1, CBIT Campus Gandipet, Kokapet, Hyderabad, Telangana 500075

We have been literally chasing the branch to refund our Fixed deposit amount since over 3 weeks, the response is really poor and there is no transparency.

I want this matter to be escalated urgently to resolve my issue.

A/C :[protected]
Name: Devansh civil and interiors private ltd...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohaninder@
Dec 10, 2023
Dec 13, 2023
This thread was updated on Dec 13, 2023
Report
Copy

Non receipt of Maturity amount of ICICI Bajaj Scooter Bond

Sir, I am holding One ICICI Bajaj scooter Bond vide Bond Holder No. 0000-909 and Certificate No.910 (Copy attached), in the name of my father 'LAL CHAND' whose maturity was due on[protected] [Distinctive No(s). 908-908. More than six month have been lapsed, but maturity amount has not been received till date. My father has been expired on[protected]. Please provide /furnish soft copy of format for transmission of Bond in the name of legal...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
O
Omkar akhade
Dec 9, 2023
Dec 13, 2023
This thread was updated on Dec 13, 2023
Report
Copy

Amazon Refund not issued into bank account

Address:Samarth Nagar bhoom

I have ordered product in Amazon of 599 and 998 By cash on delivery and I have returned the product on 16 nov and 18 nov but still refund not credited to my account I have called Amazon regarding this they have already completed all the process from their end and give me refund reference number they have told me to raise charge disputed file to get clarity on this.

Customer Name: OMKAR SANJAY AKHADE
Account Number:...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gingeemurugan
Dec 8, 2023
Dec 13, 2023
This thread was updated on Dec 13, 2023
Report
Copy

ECS bonus charges if paid on the same day

Address:ICICI Bank, Tower. 7th floor. Survey no: 115/27. Plot no. 12. Nanakramguda, Serilingampally. Hyderabad - 500032

Hi Team, I took personal loan from ICICI bank (A/c: LPCHE[protected]), due date was 5th dec-23, due to rain and Chennai rains and storm, not able to deposit money respective ECS Kotak Mahindra Bank account ([protected]), However we are able to pay it couple hours later on the same day (5-dec-2023). But ICICI bank has charged 472 as ECS return TP ACH on charge. kindly waive off charges Rs. 472...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Atif0307
from Bijnor, Uttar Pradesh
Dec 5, 2023
Dec 7, 2023
This thread was updated on Dec 7, 2023
Report
Copy

Money deduction without any reason.

My money has been deducting from my saving account with statement "NACH_AD_RTN_CHRG~Of
A9005" as i dont have any mandate registration on my account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy