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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Apr 8, 2025

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Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 6

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Dear Team,

ICICI bank has deducted ecsrtnchg charges 590 & 534.28 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type of direction is not good please return my charged amount. My email id is [protected]@outlook.com

4 06, 03, 2024 ECSRTNCHGS280224_SR[protected] Dr. 590.00br...

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Within 88 days about 7394 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_
From the date of January 2024 to February 2024 without any notification. I was maintaining minimum balance for the time of emergency, What the hell wrong with icici bank. I contacted with the customer care service but they didn't responding. Kindly review.
What is this transaction purpose...

+3 photos

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All my money has been debited from my ICICI savings account to infoAcct Closure without my knowledge. Kindly resolve this issue....

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Address: Tower 25, Flat 110, Amanora Township, Hadapsar

ICICI bank has deducted 590 * 5 = 2950 (February) and 590 * 5 = 2950(March) 2024 without any notification.
This was not the case earlier even if I don't maintain minimum balance, the SIP gets dropped and I used to complete the SIP manually.
They should notify about the deduction and reason about the same. I am requesting a refund of my hard-earned money at the earliest. Thank you....

+1 photos

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Address: ICICI Bank Chelakkara.

Why banks like ICICI deducting the amount without informing the customer in the name of ECSRTNCHGS? I took SIP in MFs, where AMC is not having any mandatory to make payment then why ICICI if forcefully trying to deduct the amount? Also even after the cancellation last month its still deducting the amount....

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Dear sir maine 5 date ko uniraj ke form ka challan kata tha payment amount se cut gye but challan sucessfull ni hua challan 4260rs ka tha please request h muze refund dila dijiye
netbanking reference no is IGAQYKDDZ2
payer no. is [protected]...

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This is regarding financial fraud that happened on my ICICI Account No :[protected] of amount Rs. 265986.00 (Two Lakhs sixty five thousand nine hundred eighty six only) on 26th Feb 2024 at 8.30pm. I raised customer dispute with ICICI with No as SR[protected]. This request is closed saying this is authorised transaction with second level OTP.

Hacker hacked my account through ICICI Credit Card apk application . I clicked on link...

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Address: Panvel

On 7 MAR 2024 my icici bank account no[protected] got deducted amount 590rs for 4 time
07 Mar '24
ECSRTNCHG3_030324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHG2_030324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHG1_040324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHGS040324_SR[protected]...

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Address: Flat 006, 1st Floor, Konfido Legacy, Doddanekundi Road, Bangalore

ECSRTNCHG3 of rupees 590 has been deducted 4 times from bank. I don't know what it is....

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Am an icici bank customer. Today 06-mar-2024 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com...

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Address: palasa

Sir me indian army me kaam kartahun, muje kuch loan ka requirment tha tho me Suratgarh cantt branch se contact kiya tha aur un logon ne muje 1000000 (Ten lakh ) ka loan a propose kiya aur documentation pura kiya. muje msg ayatha ki 30 EMI ka (Per EMI 38459 RS) mine un ko bataya ki sir yeh bahut bada EMI hai yeh mera se nahi hoga tho un logom ne bataya ki aap ek EMI bhardo baad me kam karlenge. Me un ka barosa per loan leliya aur dho EMI bharne...

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Address: ICICI Bank Thane

My application was processed on[protected] against Mortgage Loan application [protected], Online processing fees paid 6018/- with pay id NPgJ5wkL8sqlps to ICICI bank. But post paying Processing charges than after the responses from ICICI bank representatives have taken a U turn and there is absolutely no support resulting from the counter part who were interacting with me Named as Khyati-[protected], Ranjeet - [protected], Ravi Vazirani-[protected].br...

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Address: Banda, Uttar Pradesh

A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 in my daughter's name (15th July 1996) for Rs. 5200 with maturity value of RS. 2 lakhs to be redeemed on 15th July 2021. The details are given here under:

Name of Bond Holder: Payal Srivastava U/G Vimal Krishan Srivastava
Bond Holder No. :[protected]
Certificate No. :-- 48861

To my surprise, when I contacted...

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Am an icici bank customer for longest of time. My a/c number is[protected].
On 27-Feb-2024 ICICI Bank charged me 590 rs under ecsrtnchg. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com...

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I am making a payment to Government Registration office with everythign ready for registration of my new flat and the netbanking transaction declined, asking me to consult customer care.

The reason given was the value of transaction was high, that was the only reason given for blockign my transaction.

They didnot unblock my transaction immediately and asked me to wait for 2 hours to unblock the transaction....

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Address: NOIDA

I have sending amount of 10000 rupees in wrong account by mistake also i have mail lot of time contact to customer team and even visit to branch but my issue is not resolved from last 2 years. I have even mail lot of time to bank but there is not a positive response. I have even mail to RBI let us check for there response....

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Am writing to report an unfortunate incident regarding my recent food order delivery through the IRCTC app. On February 4th, the delivery failed to reach the designated station, prompting a call from your customer care on February 5th. While initially helpful, the representative began requesting my card details for a refund, raising suspicion.

Despite exercising caution, INR 17, 472.00 was unlawfully deducted from my credit...

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Address: B-2 SAJJANGAD KAMDHENU HSG SCY MALWADI ROAD HADAPSAR PUNE 411028

Hello Sir/Madam,

Today 29th February 2024 my salary get credited to my account of Rs. 52, 726.00/- and I tried to pay few billed through my mobile banking app and it populated that you have insufficient funds in your account, hence I called up ICICI Bank Customer Care Number 1800 1080 and have been advised that they have marked my account as Lien Account against the pending dues and its interest against my Salary OD account.br...

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Dear Sir

Very Sorry stage which happened today which was done by your representative.
I got the phone call from call Centre stating that my person will there by 16:30 hrs.
I have been there but I did not get any intimation from get but later on I came to know that
they are working in tarrif. I went up and talked to them with my problem. By 17.15 hrs, they came
down to my flat. When I checked my...

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Address: 9th Floor, South Towers, ICICI Towers, Mumbai

Website: icicibank.com

Dear Sir,
I am Jai Prakash Pandey user of ICICI Bank Credit card no [protected] on 26 Jan 2024 my moblie was cloned by someone and transactions done of Rs 75885 from my credit card.
And at the same time, I got call from ICICI Customer care about this transaction was not done by me and already file the complaints on 29 Jan 2024 to ICICI Bank over the phone and my nearest branch Lalpur Ranchi about the same.
After...

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Recent comments

No redressal yet. Sorry for the delay. Kindly expedite.