[Resolved] ICICI Bank — Unauthorized deduction from my saving a/c

[Resolved] ICICI Bank — Unauthorized deduction from my saving a/c - ICICI bank

K Kundrapu Sony Apr 8, 2025 Apr 18, 2025 This thread was updated on Apr 18, 2025

There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account. I seek an immediate response for such a big deduction of payment from my account and a refund post a correction as I wasn't aware of such high hidden charges that are to be levied by ICICI Direct. Was this information helpful? No (0) Yes (1)
Feb 6, 2026 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 18, 2025 ICICI Bank Customer Care's response Dear Kundrapu Sony, We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1u5kk) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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