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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Jul 14, 2026

Complaints 23787

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14308

Unresolved

9479

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 4

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I received a call on 21 feb 2025. they said that the are from icici bank. They said that I have some unredeemed points in my credit card and told me to fill my details on a website. After filling the details, my credit card for charged with 81240. I immediately informed the bank about the fraud. I also informed flipkart where the transaction was done. I also registered complaint on cyber cell 1930. Inspite of all this icici bank charges my...

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Address: PAN India

Deceptive illegal unethical unfair malpractice ICICI bank has executed in my home loan since 2015 a few as listed below:*) Changing home loan of 2015 to personal loan as interest rate is double in personal loan.*) Sanction of New Home loan as RESALE to grab high interest.*) Excess market rate for property to sanction in higher interest slab above thirty five lakhs intentionally deceptive.*) Cheating with SPECIAL offers at time of loan...

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Address: ICICI Bank Ltd, Plot No 7, Community Centre, S.D. Tower, Sec8, Rohini, Newdelhi, New Delhi, Delhi, 110085

Dear Sir,

Complain against Harassment For Amazon ICICI Bank Credit Card Payment (Card No. [protected]) .

As the above topic suggest, I hereby want to complain against the MR. TAUSEEF AHMED from collection agency of ICICI Credit card Rohini Sector 08, Delhi. I have been issue in my name (AKHILESH ARYA), Card No. [protected], I want to bring to your notice that I had taken Loan on this a credit of...

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There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account.

I seek an immediate response for...

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I took a home loan of ₹68, 00, 000 from ICICI Home Finance in October 2024 (disbursed November 2024) with a floating interest rate of 8.85%, EMI ₹56, 369, for 25 years. The rate is tied to their IHPLR (19.05%), which they claim adjusts with market conditions. After the RBI reduced the repo rate to 6.25% in February 2025, I expected a rate drop, especially with the monthly reset clause in my agreement. However, my rate remains unchanged...

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Folio 1040934
Name B.Chandrasekharan
No.of shares 363...

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Address: uppal, Hyderabad, Hyderabad, Telangana

There is a regular deduction from my account on above transaction name adtpslsipg__[protected]. even on 15th march 3542 amount deducted. Also its being deducting from years together. where is that total amount gone.....

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Amount for INR 10, 363 was transferred to my ICICI bank account and it was deducted in multiple transactions for example: INR 590, 280, 480.

AD~Of Bnk BFLf~09SEP24~A7475AD
AD~SICCLAD~10SEP24~[protected]AD
AD~Of Bnk BFLf~09SEP24~A7475AD
AD~Of Bnk BFLf~03JUN24~A7475AD
AD~Of Bnk BFLf~03APR24~A7475AD
AD~1SICCLAD~04FEB25~[protected]
AD~Of Bnk BFLf~02SEP24~A7475AD
AD~Of Bnk BFLf~02AUG24~A7475ADbr...

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Hi

We have one SCICI DEEP DISCOUNT BOND. We tried to contact the SCICI office but apparently it's not longer there. As we enquired further, we got to know that SCICI Ltd is merged with ICICI banks. We also tried connecting with them but can't connect call.

Requesting you to kindly let us know the process of how to do it and who to connect with.

Please update us at the earliest

Email...

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Address: BANK LTD., 1482,,NAI SARAK,,110006

Website: icicibank.com

I have recently noticed that there has been some deduction from my account in the name of ECS, I don't know why this deduction is happening and what are the reasons behind it these charges have been Rs. 4, 664 and I never get any notification or any intimation prior to these deductions.

It seems that ICICI Bank has been deducting these charges from my account without my knowledge from the beginning. I wasn't aware of this earlier,...

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I received a call from INDO SHOP, where they claimed to be from the service department and informed me that ICICI cardholders were eligible for an offer, including a discount card and a gift. Despite my clear refusal, the representative insisted that the offer was non-optional. She threatened that even if I didn’t agree, I would still be charged on my ICICI card, and I would have no choice but to pay the full amount. She assured me that...

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I am having a credit Card from last 4 years, all these years i have paid on time, but from last one year after my maternity leave i lost my job, so even many medical emergency at home my mother in law hospitalized and expired and now my father in law has hospitalized from last 6 months facing lot of financial problems to pay the dues, and these collection people torturing and forcefully made me to settle the card, even i asked time and asked...

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POSDEC Charges on 29-Dec-2024. These charges are unwarranted and i have never been involved or been suspicion to a fraudulent activity in 10 years of relationship with ICICI Bank, these charges are deducted without any warnings whatsoever. This is extremely painful. Kindly reverse the charges.
emailID: [protected]@gmail.com...

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Address: ICICI Bank, Syno 103/3, CCH7+C9M, Near, Road, Nellikeri, Kumta, Karnataka 581343

Hi there

I am writing to bring to your immediate attention a critical issue regarding my gold loan account number :[protected]. My loan became overdue, and an amount of approximately ₹2 lakh was deducted from my savings account. Following this, my account was closed. Although I was out of the country and lost track of the loan, I have consistently paid the late fees, penalties, and other charges. Despite this, the bank has...

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Address: Baner, Pune

There was a deduction from my ICICI Salary account with transaction remarks saying 'EBA/PUR_EPRIME999/20241118' and the amount is Rs.1178/- which is a high amount for me, and I should be informed before deduction of same amount. I was never informed if that is a huge brokerage cost that I have to pay as brokerage for demate A/C. And also I never given my consent for opening of the demant account through my salary account.
br...

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Address: Gurugram

On November 5, 2024, I registered my HDFC Bank account with ICICI iMobile Pay for UPI transactions. However, due to issues with the user interface and other problems, I have decided to deregister my HDFC Bank account from the app. Unfortunately, I have found that the iMobile Pay app does not provide an option to deregister my account. Additionally, the customer care number provided has been unable to assist me in resolving this issue.br...

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I am writing to raise a formal complaint on ICICIBANK regarding an issue I have been facing while trying to transfer funds to a school trust account. Despite multiple attempts, I am consistently receiving the following error message:
"Transaction declined due to security reasons. Please contact the bank or customer service."
Its a old account as a payee, and the transaction has been continuously declined. I have already...

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It's been almost 2 years since amalgamation between Srikalahasthi pipes & Electrosteel castings Ltd was completed. But still Srikalahasthi pipes stock was showing in my portfolio instead of Electrosteel castings ltd stocks. Due to this, my portfolio value & stocks are displaying as wrong.

This is totally unacceptable. If company has no system in place to handle this, then no need of doing business. Unnecessarily users had to...

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Hi, there has been deduction of some amount has been made, and the only description about the deduction is this code, AD~Of Bnk BFLo~07AUG24~53009, please provide assistance....

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Address: Mumbai

ICICI bank appoints Relationship Managers to its customers. This is a dedicated person appointed as your relationship manager to help and support you in your banking needs.

The RMs provide no help and support. They do not respond to your emails at all. They are not supportive.

On top they say put their employee code when you do some important transaction online. e.g. Opening of FD, there's an option, Are you...

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