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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Apr 11, 2026

Complaints 23779

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14308

Unresolved

9471

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 4

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I took a home loan of â‚¹68, 00, 000 from ICICI Home Finance in October 2024 (disbursed November 2024) with a floating interest rate of 8.85%, EMI â‚¹56, 369, for 25 years. The rate is tied to their IHPLR (19.05%), which they claim adjusts with market conditions. After the RBI reduced the repo rate to 6.25% in February 2025, I expected a rate drop, especially with the monthly reset clause in my agreement. However, my rate remains...

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Address: ICICI Guwahati-Beltola Branch

On March 28, 2025, â‚¹1, 000 was credited to my ICICI Bank savings account. Within 30 minutes, â‚¹807.2 was deducted as MAB charges, without notice via SMS, email, or app. As an IIM student aware of RBI guidelines, I note ICICIâ€™s violations: 1) RBI Master Circular, 2015-16, Section 3.1 mandates prior charge disclosureâ€”none given; 2) RBI Charter of Customer Rights, 2014 ensures transparency and fairnessâ€”both breached;...

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Folio 1040934
Name B.Chandrasekharan
No.of shares 363...

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Address: uppal, Hyderabad, Hyderabad, Telangana

There is a regular deduction from my account on above transaction name adtpslsipg__[protected]. even on 15th march 3542 amount deducted. Also its being deducting from years together. where is that total amount gone.....

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Address: bangalore

Below amount debited from my account on mentioned dates.
I want to reason for money debit
5th Mar 708
4th mar 590
4th Mar 590
1st Feb 587.99
1st Feb 590
1st Feb 554.20
1st Feb 24
1st Feb 59
6th Jan 35.80
11th Dec 35
30th Nov 589.99
29th Nov 59
29th Nov 590
30th Oct 59
30th Oct 75.42
30th Oct 590
30th Oct 376.99br...

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I want to add beneficiary Bank account details to international money transfer for make payment in Locanto to publish an Add. I need below details for locanto Germany

Receiver's full name
Nick Name
Swift code
Bank name
Bank address
Bank Country
IBAN number...

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Address: ICICI LIMITED ICICI TOWER KURLA MUMBAI 400 051

Sir
Please provide the status of the following TSB s at the earliest.
DETAILS
TAX SAVING BONDS 032001 TSB
Bond holder no[protected] all 3 bonds
Certificate No 81845,[protected] Distinctive no 157766, 157767, 157768
Date of allotment 26/04/2001 all 3 bonds Given at Mumbai 29/05/2001
Fac value Rs 5000/= Each In the name of T N Anantha Vijayaraj
SCRIP CODE BSE 160638 NSE ICICI 0401 N2...

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My account [[protected]] named kambo handicrafts was frizzed by the bank due to excise and taxation department order on 21 feb 2025 and we resolved our matter with the excise and taxation department and received the order for unfreezing my account from them on 3rd march, we by hand handed the unfreezing order to bank manager on 3rd march around 12:00 pm and till now my account is not unfrizzed.
iMy installment check was bounced today.br...

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Amount for INR 10, 363 was transferred to my ICICI bank account and it was deducted in multiple transactions for example: INR 590, 280, 480.

AD~Of Bnk BFLf~09SEP24~A7475AD
AD~SICCLAD~10SEP24~[protected]AD
AD~Of Bnk BFLf~09SEP24~A7475AD
AD~Of Bnk BFLf~03JUN24~A7475AD
AD~Of Bnk BFLf~03APR24~A7475AD
AD~1SICCLAD~04FEB25~[protected]
AD~Of Bnk BFLf~02SEP24~A7475AD
AD~Of Bnk BFLf~02AUG24~A7475ADbr...

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Address: Vijayawada

Hi,

From my account, without any intimation and reason an amount of Rs. 590 deducted from my bank account...

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I purchased a secondhand car on December 24, 2024. The RC of the vehicle was also transferred to my name. After a few days when I tried to buy a new fastag in my name, I learned that the previous fastag was hotlisted and was issued from ICICI bank. So I was not able to buy a new one until the previous Fastag was removed from the hotlist.

Then I called ICICI Fastag customer care. The customer care executive looked into their...

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Hi

We have one SCICI DEEP DISCOUNT BOND. We tried to contact the SCICI office but apparently it's not longer there. As we enquired further, we got to know that SCICI Ltd is merged with ICICI banks. We also tried connecting with them but can't connect call.

Requesting you to kindly let us know the process of how to do it and who to connect with.

Please update us at the earliest

Email...

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Address: BANK LTD., 1482,,NAI SARAK,,110006

Website: icicibank.com

I have recently noticed that there has been some deduction from my account in the name of ECS, I don't know why this deduction is happening and what are the reasons behind it these charges have been Rs. 4, 664 and I never get any notification or any intimation prior to these deductions.

It seems that ICICI Bank has been deducting these charges from my account without my knowledge from the beginning. I wasn't aware of this earlier,...

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I received a call from INDO SHOP, where they claimed to be from the service department and informed me that ICICI cardholders were eligible for an offer, including a discount card and a gift. Despite my clear refusal, the representative insisted that the offer was non-optional. She threatened that even if I didnâ€™t agree, I would still be charged on my ICICI card, and I would have no choice but to pay the full amount. She assured me...

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I am having a credit Card from last 4 years, all these years i have paid on time, but from last one year after my maternity leave i lost my job, so even many medical emergency at home my mother in law hospitalized and expired and now my father in law has hospitalized from last 6 months facing lot of financial problems to pay the dues, and these collection people torturing and forcefully made me to settle the card, even i asked time and asked...

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Address: ICICI BANK CREDIT CARD DEPARTMENT

Dear sir,

I have taken credit card number [protected] from icici bank on 2007 the credit limit is 10000 on 2010 i have closed my credit card account till date my credit card account shows high credit amount rs.981440 how this is possible my credit card limit is 10 thousand and high credit shows 981440 please do the needful in this matter.

Regards
Girish n sawant
Contact number [protected]

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Address: Noida

Dear Sir /Mam
On 9 February 2025 i had used ICICI atm for withdrawing money using UPI system . Money was deducted from Account but Transaction failed. Please resolve my issue by refunding my hard work money....

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Address: Bengaluru

There is almost 10 times 590 Rs deduction in my account today. This has happened lot of time before i need the clarification on this. Provide the refund....

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I got a wrong deduction of Rs30/- though I have not used the toll on the specified day.

email message from the bank as follows:

our ICICI Bank FASTag linked to Vehicle No. KA04MN3958 has been debited with 30.00 on[protected] at 12:33:13 for Toll Charges at [protected]@Km14+825 toll plaza....

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I have swiped an ICICI credit card for travel purposes, however recently I came to know that there is a. MARKUP deduction from my account. There was no prior intimation from the bank, nor an email.
Without informing how could you proceed with the deduction???
Was there any agreement or any contract signed by me???
Why don't the banks intimate the customers while opening the account, especially with international transactions????br...

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