ICICI Bank Complaints & Reviews

Hi, there has been deduction of some amount has been made, and the only description about the deduction is this code, AD~Of Bnk BFLo~07AUG24~53009, please provide assistance....

ICICI bank appoints Relationship Managers to its customers. This is a dedicated person appointed as your relationship manager to help and support you in your banking needs.

The RMs provide no help and support. They do not respond to your emails at all. They are not supportive.

On top they say put their employee code when you do some important transaction online. e.g. Opening of FD, there's an option, Are you...

I have applied for education loan with ICICI Bank, but they dint informed processing fee is non-refundable after paying the fee when we received the sanction letter only there was a update that its non-refundable,
Unfortunately, our visa got rejected when I approached for refund they denied.
I approached RBI bank and they helped to get only 25K out of 88k which paid.
Their service also poor (no proper response ) which...

Dear Team,
I have raised my dispute with ICICI bank against the credit card transaction over the call to call center team.They guided me to raise the Cyber Complaint for said transaction.
I have also raised the same.
But still no resolution received from any one
I want my refund of transaction done via credit card.
The amount was transfere to fraudester person and when I am contacting that person he denies me to refund the payment and my phone was also blocked by the person.
Please help me to get my amount refunded
Transaction details below
Transaction date is 07/06/2024
Amt is 5000

Today an amount of Rs354 has been deducted from my account
i dont know why this amount had been deducted before this never such amount has been deducted from my account

Dear Team,

Since 4 month amount/EMI debited without user consent and as i know about this i had discussed with ICICI executive regarding this issue.
I am writing to express my concern regarding the wrongful deduction of EMI for my ICICI credit card -[protected] : for the past four months. Despite my previous intimation to the ICICI credit card department, the issue remains unresolved.

I had made a purchase on Amazon, which was later refunded. The refund has been credited to my ICICI credit card account and is reflecting in my credit card statement. However, the EMI deduction continues to be made from my account.

I request you to take immediate action to:

1. Stop the EMI deduction with immediate effect.
2. Reverse the wrongful EMI deductions made over the past four months.
3. Adjust the excess amount paid against my outstanding balance or refund it to my account.

My details are as follows:

- Card Number: [[protected]]
- Account Name: [[protected]]
- Contact Number: [ [protected] ]

For your reference I am giving refund details below.

I request a prompt resolution to this issue and a confirmation email once the necessary corrections are made.

Thank you for your attention to this matter.

Refunf Transaction Details-

1. Refund from Amazon – 29958.78 rs
Amazon Pay Credit Card


Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹29958.78
Order ID[protected]
RRN_74766514130418158375465

2- Refund from Amazon – 2582 rs
Amazon Pay Credit Card

Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹2582
Order ID[protected]
RRN_74766514130418154764399

Amount added to
Amazon Pay ICICI Bank Credit Card ****6006 ₹1500
Order ID[protected]
[protected]
[protected]
RRN_74766514129418106307530

For your reference attaching credit card statement, your team can investigate properly.

I, Sindhura, holding a savings account with your bank under account number ending in 4439, wish to bring to your notice that MAB charges were deducted from my account for the month of July 2024 without any prior intimation. The total amount deducted is ₹590.

I have been a loyal customer of ICICI Bank since 2022, and this is the first time I have encountered such a deduction without any notification. As a student, it is difficult...

Dear Sir/Madam,

An unauthorized purchase of Rs. 859.16 has been made using my Debit Card linked to ICICI Bank Account XX187 on 15-Aug-24. Info: VIN*www yollaca.

Kindly revoke this transaction and issue the refund.

Thanks

My account has been deducted with ₹129.27, showing a message "surcharge dt:29/06/24 MCC 4112". When I enquired about it, I was first told it's a platform charges by IRCTC. IRCTC confirmed over the phone and also by email that they have not charged anything like it. When I asked ICICI again, they came back saying that it's by IRCTC and I need to contact them only. After few back and forth, now ICICI is saying that it's them who have charged me for using their account. So why lied about it in the first place? Are you coning the customer?

Since when bank start charging to use their accounts to buy any services? And why I was not told about this when I was making a purchase? Why ICICI is charging this, one month after the actual transaction happened? I bought tickets on 29th June, and ICICI is charging on 31st July?

Were they sleeping for a month?

This is unethical, and illegally stealing customers money, without their permission or even their awareness.

I have checked online and there are so many complaints on the internet regarding the same issue, and only with ICICI Bank. Is it time for me to move to someone else now!!!

I raised official complaint on their website about this and the last call I had with their team was one week ago and that time I was told that their senior manager will call me the next day and this issue will be sorted in two days. I even escalated this, chased as well, but nothing from them yet.

I demand my money to be returned back in my account which they have stolen from my account, immediately.

I've been a loyal customer of ICICI bank for about a decade now. On the 17th of February 2024, I went to ICICI bank (Coles Road) branch in Bangalore to take a gold loan. After discussion with the executive Abid
I agreed to take the gold loan at 12% interest rate.
However, in the Sanction letter issued they mentioned a 14.45% interest rate. I visited the bank, and they updated my sanction letter in writing as per my initial discussion...

ICICI bank- DMC/IN[protected] DP CHGS TILL JUN 24 – Bank have deducted Rs. 826.00 from my account without any prior notice. I have a Demat account which I opened with separate charges and it was promised to be lifetime free against that special charge…. In DMC/DP CHGS name ICICI Bank have deducted Rs. 826.00 from my account without any prior notice….I want to back my money

Today I noticed that ICICI bank has deducted Rs. 826 from my account with the description DMC DP Charges. When I tried to google it and understand what it is, I learned that it's Demat account charges which I am not even using. This is fraud done by the bank, and the surprising part is that you don't get an SMS alert for this transaction, we get to know only when you check the statement.

In the year 2014 I was a student of NIIT Jalpaiguri centre and they opened me an ICICI Bank account for the purpose of National Yuva Jyoti course. After that I haven't used that account from last 10 years. Recently I got a mail from ICICI bank that my account is in dormant state and I have to re activate that account. So as I have reactivated that account. But upon reactivation I surprised that my account has marked as lien on 2014 and the...

Hi,
I bought icici fast tag on 2nd july 2024. Its been 9 days and i haven't received my fast tag yet. I have already paid all the fees and also my customer id and wallet is created. Its been more than the estimated delivery period of 8 days and i haven't received my fast tag yet. I reached out to icici fast tag customer care but no response.

Please help with the solution forward

Dear ICICI Bank's Customer Service/Complaints Team,

I am writing to bring to your attention a serious issue with your credit card recovery agent his name is ( Sagar - [protected] and Arpit Patel - [protected] ) who has been harassing my family and me despite my previous communication with the bank regarding my medical issue and request for temporary relief.

- Credit Card Number: 4315********2003

Account...

Dated 6 july, I am seeing two transactions which should not have been there. The amount deducted are 590 and 132.16 on the below mentioned details:

NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUL24~e3754ca~42219

NACH_AD_RTN_CHRG~Of Bnk BFLo~02JUL24~98b98fd~42219

Please let me know what these transactions have been for, and since this is very unprofessional to have deducted money from my account without any information.
Thanks and Regards,
Omkar

"I, Sachin Anil Jadhav, hold a salaried account with ICICI Bank through my employer, Vertiv Energy Pvt Ltd. Recently, a transaction of Rs 64, 933 labeled as 'consumer durable' was made from my account without my knowledge. This amount has been converted into an EMI since February 2024. Despite my efforts, neither my visit to the bank nor my call to the customer service center provided clarity on the vendor responsible for this transaction....

Amount deducted via ADTPSLSIPG_[protected]ON 03/07/2024 from ICICI Bank account[protected] of Amount Rs. 10, 226.00 .
ICICI Bank customer care not responding

here is transaction details
03/07/2024 03/07/2024 CMS/[protected]/ADTPSLSIPG__000000
16003 10, 226.00

10000 rs were debited from my account with the below details.
ICICI Bank Acc debited Rs. 10, 000.00 on 02-Jul-24 InfoEBA*MFP-85068.

I didn't do any transaction. Please refund...

Sir,

I purchased Two numbers of TAX SAVING BONDS for Rs 5000 each in March 2000. TAX SAVING BOND - 022000 - TSB -ONE

So far I have not received the proceeds of redemption amount and interest amount. Kindly arrange for the redemption amounts along with interest till date.

Following are the details:

1. Bondholder Number:[protected] Certificate No: 126623
2. Bondholder Number:...