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Updated: May 4, 2025
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G
Gopibath
Jun 2, 2024
Jun 9, 2024
This thread was updated on Jun 9, 2024
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I have been deducted with 826 rs on 6/1/24 under the name of DMC dp charges till April but 2 months hack i told to deactivate my trading account after deducting my membership charges but again you guys are deducting money
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Gopibath,

We are at your service. We have made a note of your account number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the screenshot from this post and not share it further on social media, as it is an important personal information.

Regards,
ICICI Bank Customer Service Team
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    S
    Sahilgyl
    Jun 2, 2024
    Jun 9, 2024
    This thread was updated on Jun 9, 2024
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    Resolved

    ECSRTN Chagres from ICICI Bank

    Hi, I am Sahil Goyal, an ICICI Bank customer. I have had a saving account in ICICI Bank for almost 4 years. I noticed they deducted 15.11 Rs on 20th May for the first time in the name of ECSRTN Charges. On the next day, they deducted 10 Rs. on 21st May for the same reason.

    After some days, On 31st May, they deducted 309.99 Rs as ECSRTN charges. They didn't stop here and again deducted 579.99 and 574.89 on 3rd June for the...
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    kpvasant
    Jun 1, 2024
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    Unable to track status of Service Request

    Unable to track status my following service request in my Net banking Account:

    1. SR[protected]
    2.SR[protected]

    Regards,
    Kirtikumar P Vasant....
    +1 photos
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    V
    vijay2563
    May 29, 2024
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    Deduction of balance 3600rs without any permission

    Address: lature

    Deducted 3600rs...
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    V
    vikassurajv
    May 24, 2024
    Jun 4, 2024
    This thread was updated on Jun 4, 2024
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    Resolved

    Fraud transfer of 24000

    A person called me with mobile number +[protected] saying he has a family
    emergency and he is not able to transfer the money at the moment, he said to
    transfer 24000 INR to - UPI -cfmer.[protected]@icici Name- Sandhya as I took it as emergence and transferred the fund, he promised that he will pay me
    as soon as transactions are online but then he blocked me.

    fraud upi detail-

    UPI -cfmer.[protected]@icicibr...
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    M
    Mahesh24253
    from Hyderabad, Telangana
    May 23, 2024
    Jun 4, 2024
    This thread was updated on Jun 4, 2024
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    Amount debited by icici for ECSRTN

    Address: HYDERABAD

    I paid my emi on same time but the icici bank charged the amount inr 590/-

    Transaction no : ECSRTN050524_[protected]...
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    U
    umang285
    from Visnagar, Gujarat
    May 20, 2024
    Dec 16, 2024
    This thread was updated on Dec 16, 2024
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    On March 14, 2024, at 9:51 pm, Rs. 140 was deducted from my ICICI Fastag. But my car was at home (Iffco Colony, Kasturinagar). After deduction, I have complained twice, but they don't refunded me that deduction. It is deducted from the UTHMAN toll plaza, I think, which is located in Rajasthan. But I was at Iffco Colony Kasturinagar at that time. I have attached the sms proof and I have also complained the next day, as you can see in that attachment
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      V
      VigneshR
      May 17, 2024
      Jun 9, 2024
      This thread was updated on Jun 9, 2024
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      Resolved

      I purchased a used car and the first owner is not closing his fastag account(Majhal Ahmed[protected].

      I was using a temporary fastag with my engine number (K12MN12548) as suggested by icici employee at the time of new fastag purchase. Now my fastag is blocklisted.

      Explained this to their customer service and provided all supporting documents such as name transferred RC copy, PAN etc

      Still no proper response and I am paying twice the amount in every toll.

      Cannot update old fastag, cant use my new fastag as well.
      May 22, 2024
      Complaint marked as Resolved 
      After so many follow up they have closed first owner fastag.
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear VigneshR,

      We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1gazn) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        P
        pranavdi
        from Gurgaon, Haryana
        May 15, 2024
        Jun 4, 2024
        This thread was updated on Jun 4, 2024
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        Unable to operate icici bank account, it was due for KYC. While there was no message, no communication from ICICI bank that I will not be able to operate mobile app till KYC done. Suddenly iMobile app stopped all operations and it caused significant inconvinence.

        Call[protected] ICICI bank customer care, spoke to manager Chirinjivi he was stating as per process still KYC is not done i will not be able operate iMobile applicaion as per ICICI bank process. WHen asked for process, he said he does not have any process document available, nor message sent to user. it caused significant impact on my day to day activity.
        Jul 26, 2024
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Pranavdi,

        We are at your service. We request you to email your concern along with your contact details to [protected]@icicibank.com. Please mention the UID (a1gazk) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          anirudh0533
          from bidar, Karnataka
          May 14, 2024
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          Pos dec charge

          Sir my bank is charging me pos dec charges from the month of jan that to multiple times nearly 10 times i request a refund sir...
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          R
          [email protected]
          May 3, 2024
          May 19, 2024
          This thread was updated on May 19, 2024
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          Customer ID 51605649.
          The total interest on my FD with ICICI bank for FY 23 24 is Rs 40, 561 as per bank statement.TDS( Rs 8112) @20% has been deducted and paid to inc tax wheras tax due is only 4056.My PAN and adhaar are linked in my income tax file.My total inc for FY 23 24 is below taxable limit.
          The excess tax Rs 4056 deducted may pl be funded with interest.
          aarti sampath
          Their bank complaint site always gives msg "we are unable to process yr request.Pl try after sometime"I have tried after few hours, few days, many days-this is the stock reply.This is one way of avoiding to accept complaints.
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear [protected]@gmail.com,

          We are at your service. We have made a note of your email ID. Our official will get in touch with you at the earliest to help resolve your concern.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Satyam Kumar 616
            from Jehanabad, Bihar
            May 1, 2024
            Aug 16, 2024
            This thread was updated on Aug 16, 2024
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            Resolved

            I am complaining about ecsrtn charges

            ECSRTN charge of Rs 3600 was deducted from my ICICI bank account without informing me. Is this the right way? I want my money back.

            Account number.[protected]...
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            B
            bkshah@
            from ahmedabad, Gujarat
            May 1, 2024
            May 2, 2024
            This thread was updated on May 2, 2024
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            icici credit card number ending with 6013

            Address: Shahi Baug

            I m using credit card first time and icici bank have charged me interest and penalty of rs 500 to 800 rs around and that penalty will convert today in 50882.95 rs . i had called so many times customer care and raised a complain but there is no solution of my complain since from 2022. so many times i have called customer care they raised complain but there is no solution of my complain since from 2022 and within complain of 4 to 5 days automatically...
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            venkatesantamil
            from Chennai, Tamil Nadu
            Apr 24, 2024
            May 9, 2024
            This thread was updated on May 9, 2024
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            Credit card payment _ not getting the refund amount - 2 of 2

            I tried & booked (Seven times - details as below) the show at (PVR) Inox:LUXE Phoenix Market City, Velachery,
            Due to technical issues, the show did not start and the manager took pictures of our ticket saying we will receive a refund.
            IT HAS BEEN 2 WEEKS BUT NO REFUND HAS BEEN OBTAINED.
            Can you please look into it seriously, To refund it on an urgent basis within the credit card statement date.

            Transaction...
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            S
            shr2024
            from Bengaluru, Karnataka
            Apr 23, 2024
            Apr 24, 2024
            This thread was updated on Apr 24, 2024
            Resolved
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            Resolved

            Not giving time for repayment or doing settlement

            Due to loss of job I was unable to pay my credit card bill dues for 2 months. I am requesting bank persons to give another 2 months time clear the due as I am arranging funds to pay the bill.
            They are not listening at all, day and night they are messaging and calling giving mental pressure and threatening that they will come and sit at home till i clear my bills and give pressure to my family they are telling.
            Due to this pressure...
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            R
            rohitas145
            from Pune, Maharashtra
            Apr 22, 2024
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            Amount Deduction without notification

            I dont have any SIP. Still Rs 404/- Amount is deducted from my account.
            Please find attached statement for your reference.

            Date of incident : 17th April 2024...
            +1 photos
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            V
            Vijay 1235
            Apr 20, 2024
            Apr 20, 2024
            This thread was updated on Apr 20, 2024
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            Payment error refund

            Details of payment :
            Payment to icici - eazypay
            Pay for
            Fees payment done by Paytm sbi account. Rs 1710
            Upi Transaction id :[protected]
            Date : 05/04/2021

            Sir, my issue is regarding to failure of payment. The amount was deducted from my account while making a payment for my examination fee through eazypay - icici gateway.

            Actually, the matter is when i proceed to payment page...
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            S
            swatijain1902
            Apr 18, 2024
            Apr 24, 2024
            This thread was updated on Apr 24, 2024
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            Resolved

            Fraud 35000 amount deducted from my account

            I have a savings account in ICICI Bank and suddenly I got a message that 35921 amount has been deducted from my account. With comment ADTPSLSIPG and I have not bought anythinf not subscribed to anything of this amount. Also read online similar things have happened with multiple people in ICICI Bank only. Never cliick on any links nor downloaded anything this is actually something happening inside ICICI Bank and done by their employees. All...
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            N
            nsvasan
            from Chennai, Tamil Nadu
            Apr 16, 2024
            Apr 16, 2024
            This thread was updated on Apr 16, 2024
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            wrong person / loan defaulter mapped to my mobile number

            My mobile number [protected] which is KYC verified with Aadhaar and also linked to my Savings and Credit card account of ICICI bank was used 15 years back by a person named M PACHAMUTHU. He has borrowed money from many banks and financial institutions as I am still getting calls from them and asking him in my mobile number. Most of the calls are from ICICI Bank only which keep coming 3 to 5 times at varied intervals, for any given day. I went...
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            A
            Arun2281
            Apr 11, 2024
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            Address: Chaprasi Colony 100 fit road bhilwada

            My name is Arun Kumar Mali, I have a wholesale shoe shop in Bhilwara, Rajasthan and my shop's account is in ICICI Bank branch in Bhilwara. Some amount was wrongly credited to my account; I did not withdraw the wrong amount from my account and I informed the branch about the same in writing and asked for refund of the wrong amount and also made several rounds of the bank but till now no problem has been resolved. I have not received any correct reply from the bank. Please get the freeze mark removed from my account and kindly send the wrong amount back to where it came from.
            ICICI Bank customer support has been notified about the posted complaint.
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