ICICI Bank — Unauthorized Deductions from My Account Over the Last 5 Years NACH_AD_RTN_CHRG~BAJAJFIN

Address:

Saina County, Shadnagar, Hyderabad-509216

I am writing to convey my profound concern and dissatisfaction regarding unauthorized withdrawals from my account that have occurred over the last five years. The total amount deducted exceeds Rs. 30, 000, a significant sum.

Upon noticing the deductions, I promptly raised the issue three times with the ICICI Customer Care. Each time, I was told that the deductions were due to directives from other banks, specifically mentioning Bajaj Finance. However, upon communicating with Bajaj Finance, they categorically denied levying these charges, pointing out that these deductions originated from ICICI Bank.

Here are the specifics of the deductions:
Date 29/06/2019-NACH_AD_RTN_CHRG~BAJAJFIN~02MAY19~804ff29~400SAFGS Rs.413
Date 25/09/2019-NACH_AD_RTN_CHRG~BAJAJFIN~05AUG19~833d96e~400SAF92 Rs.885
Date 26/09/2019-NACH_AD_RTN_CHRG~BAJAJFIN~02AUG19~833d96b~400SAF92 Rs.413
Date 07/11/2019-NACH_AD_RTN_CHRG~BAJAJFIN~05OCT19~1c508ab~400SAF92 Rs.885
Date 08/11/2019-NACH_AD_RTN_CHRG~BAJAJFIN~03OCT19~1c508a9~400SAF92 Rs.413
Date 08/11/2019-NACH_AD_RTN_CHRG~BAJAJFIN~04SEP19~0485d8f~400SAF92 Rs.885
Date 11/11/2019-NACH_AD_RTN_CHRG~BAJAJFIN~02SEP19~0485d8d~400SAF92 Rs.413
Date 24/12/2019-NACH_AD_RTN_CHRG~BAJAJFIN~03DEC19~59afcb0~400SAF92 Rs.885
Date 24/12/2019-NACH_AD_RTN_CHRG~BAJAJFIN~02DEC19~59afcad~400SAF92 Rs.413
Date 22/01/2020-NACH_AD_RTN_CHRG~BAJAJFIN~02JAN20~9b3a611~400SAF92 Rs.413
Date 22/01/2020-NACH_AD_RTN_CHRG~BAJAJFIN~03JAN20~85484f7~400SAF92 Rs.885
Date 24/02/2020-NACH_AD_RTN_CHRG~BAJAJFIN~04FEB20~5f1ab79~400SAF92 Rs.885
Date 24/02/2020-NACH_AD_RTN_CHRG~BAJAJFIN~03FEB20~b5e2743~400SAF92 Rs.413
Date 23/03/2020-NACH_AD_RTN_CHRG~BAJAJFIN~02MAR20~522ec3d~400SAF92 Rs.590
Date 23/03/2020-NACH_AD_RTN_CHRG~BAJAJFIN~03MAR20~368ba35~400SAF92 Rs.590
Date 28/05/2020-NACH_AD_RTN_CHRG~BAJAJFIN~02APR20~c622c64~400SAF92 Rs.590
Date 28/05/2020-NACH_AD_RTN_CHRG~BAJAJFIN~03APR20~b9d2fb6~400SAF92 Rs.590
Date 28/05/2020-NACH_AD_RTN_CHRG~BAJAJFIN~07APR20~a858762~400SAF92 Rs.590
Date 22/07/2020-NACH_AD_RTN_CHRG~BAJAJFIN~02JUN20~49e4427~400SAF92 Rs.590
Date 22/07/2020-NACH_AD_RTN_CHRG~BAJAJFIN~11MAY20~a8dd633~400SAF92 Rs.590
Date 22/07/2020-NACH_AD_RTN_CHRG~BAJAJFIN~02MAY20~b17f05d~400SAF92 Rs.590
Date 22/07/2020-NACH_AD_RTN_CHRG~BAJAJFIN~08MAY20~aa46a78~400SAF92 Rs.590
Date 22/07/2020-NACH_AD_RTN_CHRG~BAJAJFIN~03JUN20~33f1adc~400SAF92 Rs.590
Date 22/07/2020-NACH_AD_RTN_CHRG~BAJAJFIN~05MAY20~ae87edb~400SAF92 Rs.590
Date 22/07/2020-NACH_AD_RTN_CHRG~BAJAJFIN~08JUN20~21f5e88~400SAF92 Rs.590
Date 17/08/2020-NACH_AD_RTN_CHRG~BAJAJFIN~08JUL20~b3ee86e~400SAF92 Rs.590
Date 17/08/2020-NACH_AD_RTN_CHRG~BAJAJFIN~03JUL20~b776c6d~400SAF92 Rs.590
Date 17/08/2020-NACH_AD_RTN_CHRG~BAJAJFIN~02JUL20~b977a3a~400SAF92 Rs.590
Date 24/11/2020-NACH_AD_RTN_CHRG~Of Bnk BFLf~02NOV20~d6cda15~400SA Rs.590
Date 24/11/2020-NACH_AD_RTN_CHRG~Of Bnk BFLf~03NOV20~d4b886e~400SA Rs.590
Date 24/11/2020-NACH_AD_RTN_CHRG~BAJAJFIN~03SEP20~df1dc49~400SAF92 Rs.590
Date 24/11/2020-NACH_AD_RTN_CHRG~BAJAJFIN~04SEP20~dbd272c~400SAF92 Rs.590
Date 24/11/2020-NACH_AD_RTN_CHRG~BAJAJFIN~08SEP20~d50effa~400SAF92 Rs.590
Date 24/11/2020-NACH_AD_RTN_CHRG~BAJAJFIN~05OCT20~057975b~400SAF92 Rs.590
Date 24/11/2020-NACH_AD_RTN_CHRG~BAJAJFIN~06OCT20~01d7da4~400SAF92 Rs.590
Date 24/11/2020-NACH_AD_RTN_CHRG~BAJAJFIN~08OCT20~ff43bb4~400SAF92 Rs.590
Date 24/11/2020-NACH_AD_RTN_CHRG~BAJAJFIN~03OCT20~09d75c4~400SAF92 Rs.590
Date 27/11/2020-NACH_AD_RTN_CHRG~Of Bnk BFLf~09NOV20~548a170~400SA Rs.590
Date 20/10/2022-NACH_AD_RTN_CHRG~Of Bnk BFLf~07OCT22~ddcb570~400SA Rs.590
Date 11/11/2022-NACH_AD_RTN_CHRG~Of Bnk BFLf~05NOV22~50ef7cf~400SA Rs.590
Date 11/11/2022-NACH_AD_RTN_CHRG~Of Bnk BFLf~05NOV22~3c2a9a0~400SA Rs.590
Date 11/11/2022-NACH_AD_RTN_CHRG~Of Bnk BFLf~03NOV22~89d2226~400SA Rs.590
Date 11/11/2022-NACH_AD_RTN_CHRG~Of Bnk BFLf~02NOV22~ea4afae~400SA Rs.255.97
Date 12/11/2022-NACH_AD_RTN_CHRG~Of Bnk BFLf~02NOV22~ea4afae~400SA Rs.334.03
Date 18/05/2023-NACH_AD_RTN_CHRG~Of Bnk BFLf~03MAY23~eb16f2d~400SA Rs.50.19
Date 26/05/2023-NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAY23~f4abf92~400SA Rs.590
Date 27/06/2023-NACH_AD_RTN_CHRG~Of Bnk BFLf~03MAY23~eb16f2d~400SA Rs.539.81
Date 15/09/2023-NACH_AD_RTN_CHRG~Of Bnk BFLf~06SEP23~62f3970~400SA Rs.590
Date 15/09/2023-NACH_AD_RTN_CHRG~Of Bnk BFLf~04SEP23~8988e2b~400SA Rs.590
Date 15/09/2023-NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP23~9f4082f~400SA Rs.590

I find this situation extremely troubling. Not only have these deductions been made without my knowledge or consent, but the reasons provided by your bank have also been contradictory.

However, the frequency and magnitude of these deductions, along with the conflicting information I have been provided, lead me to believe that there has been a severe lapse or oversight.

I am requesting the following:

A thorough investigation into all these deductions.
A detailed statement explaining each deduction made.
Immediate reversal of all unwarranted deductions.
Assurance that such deductions will not occur in the future without my explicit knowledge and consent.

I hope ICICI Bank will treat this matter with the seriousness it deserves. I value my relationship with the bank, and it is crucial for me to trust the institution with my hard-earned money.

I anticipate your prompt response and action in resolving this issue.

Sincerely,
Shakti Prasad Moharana
+91 [protected]