[Resolved] ICICI Bank — unauthorized, money taken

Senthil Aravindh

from Perambalur, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600045

My name is senthil kumar prakash, i'm an icici bank account holder.

My account no:[protected]

On 25/08/2017, total sum of 177 rupees has been taken from my personal account stating "dcardfee 1692jun17-may18"

I need an immediate refund of that amount and the reason for which it has been taken!.

There is also never been any notice via message or email regarding this money deduction. No such activities should happen again!

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Oct 1, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

ICICI Bank Customer Care's response Dear Senthil Aravindh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

Ratnabh diagems

from Haldwani, Uttarakhand

I am very sorry to say your bank has no commitment value, 1 week before i applied for loan from mathura (up) branch, everything done signature on stamp paper done ...the day the amount has to be transfer they denied, saying we cant go for this much amount . This is not the way to treat the costumer, this is not done .

ICICI Bank Customer Care's response, Aug 31, 2017

Verified Support

Dear Ratnabh diagems,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4f0fq_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team