ICICI Bank — unauthorized transaction and deductions

Pratiksha Dixit

Address:	15216
Website:	icicibank.com

Hello,

I am pratiksha dixit, i have been using icici bank since my college days (Nearly 8 years to be specific). I spoke to their customer care representative regarding unauthorized transaction and deductions over phone but they didn't assisted me properly. Since, i moved to states my younger sister visited the bank personally but they didn't provide her any solution nor they resolved my issue. By the way they should definitely change their tagline; "khayal rakhe apka". I literally got shock of my life after seeing all transactions and deductions, i am surprised that such a big organization but still they don't have a process flow meaning at least i should get notification (Being a customer that's my right). I am irritated and frustrated with their pathetic service.

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ICICI Bank customer support has been notified about the posted complaint.

Mar 17, 2018

Updated by Pratiksha Dixit Hello,

I am pratiksha dixit, i have been using icici bank since my college days (Nearly 8 years to be specific). I spoke to customer care representative regarding unauthorized transaction and deductions, my sister also visited to the bank personally but haven't heard anything positive from bank's end. By the way i think they should definitely change their tagline "khayal rakhe aapka". I have been facing this issue because there is no communication from bank's end. Being a customer i should get notification. I am really kind of irritated with the pathetic service.

Mar 22, 2018

Updated by Pratiksha Dixit Well, When they wanted me to open my account in their bank the bank people were so proactive but when it comes to solve an issue they completely neglect it .