[Resolved]  ICICI Bank — unauthorized transaction from icici savings account

On 16th october, 2017, at 2:30 am in the morning unauthorized transactions have been carried out from my icici bank savings account. The approximate amount of the fraud is 2600 inr.

No 3d pin or otp was used to carry out this transaction

I am looking forward to a refund of these transactions and would like to know how safe is it to use the bank services provided by icici bank.
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Nov 16, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2017
ICICI Bank Customer Care's response
Dear Customer(Jhumpa1),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4iivb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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