[Resolved]  ICICI Bank — unauthorized transaction from my debit card

Dear icici team

There has been a fraud/unauthorized transaction from my debt card with details as under
A purchase of inr 24, 057.44 has been made using your debit card linked to icici bank account xx8362 on 02-july-18. Info: min* myer consum. At the time of transaction i was having my debit card and i have never shared my pin or other details to anyone and for this transaction even i did not receive otp, without otp how transaction happened.
I also raised a complain to icici bank and complain number is sr[protected].
Please look into this matter and refund my money back.

Thanks and regards,
Pulkit
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Aug 6, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
ICICI Bank Customer Care's response
Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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