[Resolved]  ICICI Bank — unauthorized transaction from new savings a/c with remark - "dr tran for funding a/c[protected]"

On 15th sept'19, i saw a unauthorized debit transaction of rs 2000/- from my newly opened savings bank a/c with following remark - "dr tran for funding a/c[protected]".

When i called icici customer care, they told me that it could have happened due to installation of imobile app on the same day. I really could not understand, how its possible just by installing the app such things can happen. Its clearly a fraud case with icici banks consent as imobile app is icici's product and there are hundreds of such complaint over the internet against icici bank.

@icici bank - are you guys really doing something about this? Please refund this amount and ensure that it does not happen again. By doing such thing, you guys will loose people trust. I would personally not recommend anybody to go for icici bank.

Waiting for your reply and my money back.