[Resolved] ICICI Bank — Unbeleivably crappy online system
G
Ganesh Suryanarayanan
Address:
Chennai, Tamil Nadu
The online system exists to piss you off. I have been in the US and just needed to either speak to someone or enter a service request related to a ECS denial. Their error messages are configured incorrectly and I really can't understand what in the world they want me to do.
They got a new dashboard but a seriously flawed system to chase people away from submitting service requests.
Not sure who managed the requirements, I really wish someone throws a civil suit at him.
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Aug 8, 2021
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to write to [protected]@icicibank.com with your contact details. Our official will get back to you. Refer '239692' in the subject line.
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We regret the inconvenience caused. We request you to write to [protected]@icicibank.com with your contact details. Our official will get back to you. Refer '239692' in the subject line.
Regards,
ICICI Bank Customer Service Team