[Resolved]  ICICI Bank — unblock my icici mobile application

Hi all,

I want to unblock my account with icici. When i had given a call to the customer service they informed me that my account is active whereas when i am trying to access the icici bank application in my mobile it gives me an error saying that your account is been blocked. Kindly assist as i am unable to login in my application and perform any transactions through transfer amount or others.
Kindly unblock my account as soon as possible. Else let me know the alternative to get the application unblocked.
Attached screenshot over email shared to [protected]@icicidirect.com for reference.

Regards
Rebecca

Hi all,
Request you to unblock my account /device (Icici mobile application)
I uninstalled it and downloaded a new app but still it is giving me the same error (Attached in previous email) i am unable to make any transactions because of which it is getting difficult.
A gentle reminder on the below email. Resolve the issue on priority
Was this information helpful?
No (1)
Yes (2)
Nov 1, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (856929) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
1 Comment

Comments

I want to unblock my account with icici. When i had given a call to the customer service they informed me that my account is active whereas when i am trying to access the icici bank application in my mobile it gives me an error saying that your account is been blocked. Kindly assist as i am unable to login in my application and perform any transactions through transfer amount or others.
Kindly unblock my account as soon as possible. Else let me know the alternative to get the application unblocked.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23730
    Pending
    2034
    Resolved
    14270
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information