ICICI Bank Complaints & Reviews

I have bought icici fastag online on 6th of december and got confirmation messages saying my icici fastag account is activated. My icici fastag user id is 11918141 and having account no 22272468. Till date i didn't receive the fastag for my vehicle despite various call try to connect on your customer care no which is provided in the mobile app.
I have no information till date about my tag and its being 8 days now, but there is no information on whether the tag is shipped or not nor the tracking id?
This kind of service is not expected at all from bank like this where customer is running pillar to post for one fastag even after charging higher fee for the tag of rs.499/-
Please to the needful at earliest otherwise i am forced to move to the appropriate court against the service of yours

Vivek ojha
Advocate
Delhi high court
[protected]

I have applied for fastag on 23 november and it is written that 'the tag will reach you within 8 working days'. It is 14 december today and i haven't received fastag. I even registered a complaint. No other response regarding shipping is provided by bank or other tracking numbers.
Tag customer id 11562112
Complaint ref. No. Cmp[protected]
Please help as the dead line for fastag is reached..

I purchased icici fastag online on dec27th.
Also paid the delivery fee.
I got the message the fastag customer id 11640040 is activated.
Also I received a message
Dear Customer, Your ICICI Bank FASTag account No. 22077120 has been activated on 27/11/2019 20:02:37
But till date I did not receive the fastag. The customer care number is not working..the other number they never pick the phone
There is no tracking of fastag either.
I need the fastag to be delivered

Hi i bought a icici fastag online on 27th november, haven't yet received fastag on my communication address. My details are: acc no 11636230. I have raised the complaint on the icici fastag app, no response so far. Have tried to contact customer care, no response here as well. Has been a very bad experience with icici so far. From tomo the fastag is mandatory and i still dnt have the fastag with me, all thanks to pathetic service of icici bank.

I ordered a fastag for my car on 6/12/2019 against the customer id /acct no. 11825160 and still have not received it. There is no way to track as to where is it. The call center number shared [protected] or even premium number chargeable to me [protected] is in continuous wait loop with no one picking up the calls. Have waited more than 30 minutes multiple times. Tag is still not delivered. With deadline fast approaching i'm really upset with services from icici bank. This is absolutely not in line with icici brand quality standards. Regret ordering the tag from icici... And really worried if the same is happening to standard banking services of icici

I ordered icici fasttag throught net banking. I received sms for the payment made and id details. I did not receive my fasttag. Nobody attends in customer care number. I sent email and the reply is to contact merchant. Who is the merchant? Why you are not guiding the customers properly? Nobody even bothers to call back inspite of registering complaint. Very poor service. Please don't order fasttag through icici.

Hi, i bought icici fastag online on[protected]. I got message saying my icici fastag account is assigned on[protected]. My icici fastag account is 21881453 and fastag serial no.[protected].

Still i have not received fastag for my account number.
Please let me know when it will get delivered.
I have credited all necessary fees to the bank account.

My account has been debited with rs1, 899.00 on 04/12/2019 (Remarks iin/i-debit/si oneast) without my permission or knowledge.
Icici has fraudulently charged my debit card with 1899/- for a service i have not subscribed to.
This amounts to fraud. Kindly return money in full at the earliest or i will have to register a complaint in consumer court.

I am not getting any update on my FASTAG that has been ordered and activated before 6th December. This is high time and we are already reaching the Fastag Deadline declared by the Government.

Please expedite this ASAP so that I can get my Fastag and go on roads tension free.

Please

Fastag A/C : 11805170
22256389

We have a current account in icici bank and till a year back we were using pos machine provided by the bank. We surrendered the machine on 09th september 2018 and after 14 months of handing over the machine to the bank our account was debited for rs.1178.82/-. Nobody is cooperating for the reversal of the amount. The bank executive told us that there was some amount which the bank forgot to deduct, so the bank debited that amount now.

We are not satisfied with the response of the bank, so seeking your help regarding the same.

I have applied for icici bank fastag through icici bank online link on 6th of dec.
I have received sms that my fastag account no. — 22280196
And customer id — 11825593 — is activated.

More than one week has passed but till now my fastag is not delivered.

Deadline is approaching hence either dispatch the fastag or refund the amount so that i can apply for some other company fastag.

Hi,
I have ordered fastag through icici bank on imobile on dec 2nd and i am yet to receive it. Not able to get the status as well. Went to tambaram branch and they told to call a toll free number. Tried around 10 times and waited more than 10 minutes. No one is picking up. Could you please check and help.
Fastag account number i received through message.
11742169 and 22186483. I have submitted a complaint on icici site as well.

Thanks,
Gopi

Icici fastag customer care is not responsive. Its been more than a week i raised a request to change the license plate number, but still no update from them. Also today i have received the physical fastag to be pasted on the vehicle with the wrong plate number.

So i request icici (Whomever it may concern) to resolve this shortly.

Customer id of icici fastag — 11586061

Here is the ticket number raised — cmp[protected]

I have registered for fastag through icici bank imobile app. On 3rd december i got the message that fastag will reach to me within 5 days on my registered address. But i have not yet received the tag.
Also i have not got the customer number for my fastag account. But when i checked for the balance, i have received message with the details.
The fastag account is linked to vehical mh14fs8476.
Request you to please look in to this and provide me the fastag account number / customer id and also the physical fastag as soon as possible.
Thanks
Mrs. Yardi

Hi, i bought icici fast tag online on 5th dec.
I got a message saying fast tag is activated and customer id is 11809001. But there is no information on whether the tag is shipped or not nor the tracking id.

Even i called customer care number [protected], [protected] and [protected] several times but no response.

Can you please help as the deadline is approaching and not sure on what to do

Hi, i bought icici fastag online on 27th nov. I got 2 messages saying my icici fastag account is activated. My icici fastag account is 22077849 and 11640732. I don't know which one is correct. And i didn't receive the fastag for any of them.
I further got a message on 6-dec saying that fastag serial no.[protected] is assigned to tag acc. No. 22077849. But there is no information on whether the tag is shipped or not nor the tracking id?

Can you please help as the deadline is approaching and not sure on what to do.

Icici banks working time is 9:30am to 4:30pm. At 4:10pm, i went to a icici branch for depositing cash. Employees directly refused to take cash cause of heavy amount of 10 lacs with having some 100 currency notes. I am also belongs with banking line. I requested to branch manager also but he also do the same and asking me what you will if same thing happen with you at 4:29pm, i replied that i will do my job and giving proper service to customer

I also would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 11th dec.2019. Could you please assist me regarding this. Please find the attachment regarding the same.

I have apply for fast tag through online at axis bank and they have charge rs. 200/- as security deposit charges but there is no response by bank mu receipt/ customer number is[protected] and urn : 57654885 my vehicle number up80ea3572 in name o[censored]mesh chand transaction id [protected]. Kindly take needful action against this kind of fraud by axis bank

My daughter has accounts with icici bank. For reasons those cannot be revealed my contact details are with the bank. (Fyi this account is linked to her pan.)

I have been receiving phone calls from icici bank (Or atleast claiming to be) offering free life time credit cards.

All these days they were offering a credit limit of rs. 1.4l. The present credit card used by my daughter has a similar credit limit, so the offers were not interesting, and i had been politely refusing.

But the other day again they had called and said the limit would be rs. 1, 75l. At that time i requested that lady to send me details/benefits of reward points etc. To my e-mail id registered with the bank and to contact me later so that i could inform whether i was interested or not. She promptly complied with sending the details. But has never contacted me thereafter.

This time i am interested in their credit card but it seems they are not interested in selling me one.

My efforts to get it through the credit card dept were too futile! Their exec. Rajender or rajendra was not at all co-operative and helpful. When i said that such an attitude was unbecoming of a icici personnel he challenged me go ahead and complaint against him!

N v venkiteswaran

+[protected]