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3.3
Updated: Jun 13, 2026
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14308
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E
Elangokg
from Mumbai, Maharashtra
Sep 30, 2019
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Address: Premier Instruments and Controls Limited, Pricol Factory Premises, Mettupalayam Rd, Perianaickenpalayam, Coimbatore, Tamil Nadu 641020, Coimbatore, Tamil Nadu, 641020

Dear team,
My name is elango palanisamy..
On 19th jul'19 (Yesterday) i wrongly done imps from kvb bank to "[protected]" icici bank account number instead of account number "[protected]" (Account holder name - christopher jebaraj)
From account (Kvb bank) : [protected]
Amount : 29000
Imps ref no :[protected]
Transaction date : 19-07-19..
Correct icici bank a/c no :[protected]
Wrongly credited icici bank a/c no :[protected]

Still payment not got reversed, there is no proper reply from icici bank after more than 70 days..

My mobile number : [protected]

Request your help to get amount back..
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
ICICI Bank Customer Care's response Dear Elango Palanisamy,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Oct 09, 2019
Updated by Elangokg Dear Team,

I went to periyanaickenpalayam ICICI branch on saturday (05.10.19) .. I met branch manager and he told that he spoke to wrongly credited customer and customer agreed to debit from her account ...

Hence pls help to get the refund immediately ..

I transferred fund to My friend for his father cancer treatment .. already 3 months over and not yet received refund..
Nov 01, 2019
Updated by Elangokg Dear Team,

Still amount not refunded .. No one called from ICICI bank ..

Please help...
Nov 27, 2019
Updated by Elangokg Dear Team,

Still the issue is not solved ..
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    D
    Dinesh Thennarasu
    from Mumbai, Maharashtra
    Sep 30, 2019
    Resolved
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    Resolved

    I am a customer of icicis/b a/c-[protected]).

    On 30/09/2019 around 09:20 hrs i had used tamilnadu merchantile bank atm (Atm id-tmb23702 in melur for money withdrawal but the txn failed with a network error.

    I didn't get the money but my icici account was debited.

    Please investigate and get it credited back to my icici s/b account asap.

    The feedback says that icici delays this kind of complaints abnormally which is a concern to custome
    Oct 31, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2019
    ICICI Bank Customer Care's response     Dear Dinesh Thennarasu,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (852480) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      ravishsingh495
      from Dhanbad, Jharkhand
      Sep 29, 2019
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      Address: MANIHARI ROAD ,INDIRA NAGAR, LALIYAHI NEAR GRID SUB STATION, Katihar, Bihar, 854105

      My a/c no [protected] connect with credit card no last digit 8000 (4) amount refund but right not update amount detail-1760+499+89+3.68=2351.8 all ready i was pay due pay 1710 rs on 30/8/19 but he not update and send bill due payment 2044 rs why not take money through more amount when i will not payment i was taken 30 to 40% why i will that amount interest please solve it. Please solve this month due payment or not.
      Thanks
      Ravish kumar singh
      Mb no-[protected]
      A/c no[protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 30, 2019
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Oct 08, 2019
      Updated by ravishsingh495       My a/c no [protected] connect with credit card no last digit 8000 (4) amount refund but right not update amount detail-1760+499+89+3.68=2351.8 all ready i was pay due pay 1710 rs on 30/8/19 but he not update and send bill due payment 2044 rs why not take money through more amount when i will not payment i was taken 30 to 40% why i will that amount interest please solve it. Please solve this month due payment or not.
      Thanks
      Ravish kumar singh
      Mb no-[protected]
      A/c no[protected]
      I GOT 3 debut amount in A/c no[protected] this a/c credit amount 1500+499+290=2289 rs 20 -21 -23/8 /2019 one amount 50 rs debit amount not want iwish open than why credit and debit my credit card amount-1760+499=89=2348 rs both problem solve and that type problem i was suffer 0n 2011 feb month that time my a/c debit through 4700rs other bank atm after 2 month toled other ban atm withdraw so not solve that time litel use internet so only complain in bank if you solve that problem i glad to you .
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        K
        Kamala Thamizhvanan
        from Chennai, Tamil Nadu
        Sep 29, 2019
        Resolved
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        The bank has deducted all tax returns that got credited to my account with 12 transactions with 413 rupees. When tried to reach the customer care - they haven't provided me with an answer. Absolutely shocking and irresponsible behaviour from icici - i'm losing hopes on banking with both icici bank and hdfc where i faced another such case. I'm also wondering why is there no intimation on the same while debiting my account.
        Oct 31, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 30, 2019
        ICICI Bank Customer Care's response         Dear Kamala Thamizhvanan,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          N
          Nazir Muhammed
          from Delhi, Delhi
          Sep 29, 2019
          Resolved
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          Resolved

          Address: Shivajinagar, 560001

          Dear sir,
          I'm nazir hussain barbhuiya holding icici savings account for past 6 month. A/c#[protected]] in shivajinagar bangalore.
          Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
          Please take some action against the bank, if it is not complying rbi standards / guidelines.

          24 sep 2019 mabchgs aug 19+stax00 dr. 572.31
          24 sep 2019 mabchgs july 19+stax00 dr. 514.01
          Oct 31, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 30, 2019
          ICICI Bank Customer Care's response           Dear Nazir Muhammed,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            N
            Nidhikgp
            from Kolkata, West Bengal
            Sep 29, 2019
            Resolved
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            Resolved

            Address: Kaikhali, Kolkata, West Bengal, 700052

            My name is nidhi arya and i'm holding a saving account in icici bank for the past 4 years. I just saw today when i checked my account online, that i have been charged posdec chg of rs. 29.50 each on september 16th 2019 thrice and the description says:

            6 16/09/2019 posdec chg/[protected]/1981+gst dr. 29.50
            8 16/09/2019 posdec chg/[protected]/1981+gst dr. 29.50
            9 16/09/2019 posdec chg/[protected]/1981+gst dr. 29.50
            Oct 31, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 30, 2019
            ICICI Bank Customer Care's response             Dear Nidhi Arya,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (852476) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              N
              Namrata Prasad
              from Delhi, Delhi
              Sep 29, 2019
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              Address: Bangalore, Karnataka

              I have an account in icici since last 5 years. My account was debited of rs. 588.82 on 27th september, 19 under the category dcardfee1005sep19-aug20+gst. What is this fee and how can it be deducted without my permission or any notice through an email or sms? This is quite an unethical behaviour from the bank, please inform about such charges before-hand. Usually the charges i know are not more than rs. 250+gst annually. I think it is high time i open an account in a different bank.
              Oct 30, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 29, 2019
              ICICI Bank Customer Care's response               Dear Namrata Prasad,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (848914) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                B
                Binoy Periwal
                from Bengaluru, Karnataka
                Sep 29, 2019
                Resolved
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                I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I got a notification of the amount deducted and then checked my statement. On further deep dive i now notice that the amount was deducted in july and aug as well on 29th or 30th of the month. Could you please assist me regarding this.
                Oct 31, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 29, 2019
                ICICI Bank Customer Care's response                 Dear Binoy Periwal,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (848916) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  varadarajanvijayaraja
                  from Chennai, Tamil Nadu
                  Sep 28, 2019
                  Resolved
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                  Dear sir,
                  I'm vijayaraja holding icici savings account for past 17 years. Chennai.
                  Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
                  Please take some action against the bank, if it is not complying rbi standards / guidelines

                  24/09/2019 24/09/2019 mabchgs-july19+gst 447.45

                  24/09/2019 24/09/2019 mabchgs-august19+gst 702.57

                  My accountno[protected]
                  Ifsccode: icic0000001
                  Accountholder name-v. Vijayaraja
                  Contact number-[protected]
                  Oct 31, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 28, 2019
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    U
                    uthirabecse
                    from Chennai, Tamil Nadu
                    Sep 28, 2019
                    Resolved
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                    Address: Kumaran Homes, medavakkam,Royal garden, 600100

                    Hi team,

                    Without an acknowledgement i have been charged for the service which i never requested/opted for.
                    26/09/2019 bil/[protected]/mm annual fee sep19-sep.
                    354.00/- rupees have been deducted for my money service.
                    Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

                    But look at the way, how common men's money being sucked by these blood suckers. Shameful act.

                    Regards,
                    Uthirasamy. A
                    +91 [protected]
                    Oct 31, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 28, 2019
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      W
                      whts app
                      from Kolkata, West Bengal
                      Sep 27, 2019
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                      Address: Vil- Jantai, 721449

                      Hi
                      My name is prasun prkash das. I got message amount deducted from my saving account.{txn of inr 49.00 done on acct xx992 on 27-sep-19. Info: vin*google t. Avbl bal:inr #, #.#. Call 18002662 for dispute or sms block 992 to [protected].}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

                      Transaction id - sb498800

                      Ph-[protected]
                      Oct 29, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 27, 2019
                      ICICI Bank Customer Care's response                       Dear Customer,

                      Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        sudheesh87
                        from Bengaluru, Karnataka
                        Sep 27, 2019
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                        Address: 560036

                        I don't understand this fee that i was charged on my icici bank account today, didn't get any sms or any notification on the same. Is this legal to charge customers without their consent or without notifying them? I would really appreciate if the charged amount is credited back to my account at the earliest. These days icic bank or any company's customer support that matter, behaves as if the customer care executives own the customers. They behave very rude and wont have the time to listen to what the customer have to say, they says this is it and its done, without resolving the issue they close out the service requests. Whats happening with the customer service in india these days?
                        ICICI Bank customer support has been notified about the posted complaint.
                        Sep 27, 2019
                        Updated by sudheesh87                         I was charged 440.76 INR and the transaction description was " DCardfee0136SEP19-AUG20+GST"
                        Verified Support
                        Sep 28, 2019
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (846823) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Sep 30, 2019
                        Updated by sudheesh87                         I just needed the explanation why i was not informed via an sms or an email on the below transactions. Simple. As a customer I am entitled to have the notification on the transactions done my account.

                        DCardfee0136SEP19-AUG20+GST 148.05 INR on 30th Sept 2019
                        DCardfee0136SEP19-AUG20+GST 440.76 INR on 27th Sept 2019
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                          P
                          Prashant Patwa
                          from Mumbai, Maharashtra
                          Sep 27, 2019
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                          Resolved

                          Address: Pune, Maharashtra, 411057

                          I was asked to open the deemat account on the pretext that it's free of cost, but after some time rs 826 was deducted from my account. This is cheating.
                          Icici is just cheating people by forcing them to open the account and charging unnecessarily.
                          The icici direct team contacted me, they convinced me that the account is free of cost.
                          This is cheating, a fraudulent business scheme to promote your product.
                          Oct 28, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 27, 2019
                          ICICI Bank Customer Care's response                           Dear Prashant Patwa,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (844647) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            Juhi Saraswat
                            from Delhi, Delhi
                            Sep 27, 2019
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                            dcard fee deduction of 588 rs

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: www.icicibank.com

                            I am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs.

                            They have just mentioned this dcardfee1791sep19-aug20+gst and deducted 588 rs against it. Is it my responsibility...
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                            Nandhini Gunasekaran
                            from Mumbai, Maharashtra
                            Sep 27, 2019
                            Resolved
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                            Resolved

                            Address: 600096

                            I have been using icici bank debit card from 2016. All of a sudden i was detected rs.588 stating "dcardfee4593sep19-aug20+gst" if its annual detution fees then its 250+gst but this 588 i dont know what this random number is. There was no message from the bank. When i checked the account balance i was shocked.
                            I need my money back.
                            Icici bank is playing in people's life
                            Oct 29, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 28, 2019
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (846825) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              sofiasan
                              from Delhi, Delhi
                              Sep 27, 2019
                              Resolved
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                              Resolved

                              I have been receiving calls continuously for over 3 days for requirement of loan. Even after declining i keep getting over 2 calls everyday. It getting very annoying as the calls are from normal numbers and it is difficult to understand if the call is urgent or just spam.
                              There needs to be a better way the company cannot keep calling you from different branches and asking the same question.
                              Oct 30, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 28, 2019
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (846826) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                pramodlandge
                                from Pune, Maharashtra
                                Sep 27, 2019
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                                Address: 411016

                                Just today i noticed that my account was debited for 826 dmc/in[protected] dp chgs till aug-19.
                                This was not supposed to be as i was never informed by the icici bank representatives about these extra charges.in the beginning they said it was a free account and i wouldn't be charged for this.
                                Also i did not get any message alert in my mobile which is registered with mobile banking with icici.
                                This is completely unacceptable and please refund my amount.
                                Oct 30, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 27, 2019
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (843603) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  N
                                  Nil01
                                  from Surat, Gujarat
                                  Sep 27, 2019
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                                  Address: Flat no 401, Kunal heights, Deshmukhwadi, Shivane, Pune, Maharashtra, 411023

                                  This is nilesh, 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till aug-19) on 26-sep-2019. I am not using this account.

                                  Without any information icici representative open my account. I was supposed to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that then they said that it is free and this will be non chargeable or deduct money. When i checked my balance through icici mobile app then i saw these has been deduct and without any deduction message alert in my mobile which is registered with mobile banking with icici.

                                  My icici account number is[protected]. This is unethical and unacceptable for me and i request icici to please refund my amount and also deactivate the demat account to avoid any further deduction. My phone number is [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    S
                                    Sahil Mahendru
                                    from Pune, Maharashtra
                                    Sep 27, 2019
                                    Resolved
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                                    Resolved

                                    Address: Flat No 801 Tower 2, Amanora Aspire towers, Pune, Maharashtra, 411013

                                    Myself sahil, 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jul-19) on 21-aug-2019. I am not using this account.

                                    Without any information icici representative open my account. I was supposed to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that then they said that it is free and this will be non chargeable or deduct money. When i checked my balance through icici mobile app then i saw these has been deduct and without any deduction message alert in my mobile which is registered with mobile banking with icici.

                                    My icici account number is[protected]. This is unethical and unacceptable for me and i request icici to please refund my amount and also deactivate the demat account to avoid any further deduction. My phone number is [protected]
                                    Oct 29, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 27, 2019
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                    On 12th of this month, i had done a transaction of 3146/- to pay the loan of bajaj finserv... Amount deducted from my account and got transaction id :P1909121329013604023250
                                    UTR:[protected]
                                    CARD ENDING NUMBER:829
                                    Plz refund amount asap.. Tq
                                    Reply
                                    ICICI Bank Customer Care's response, Sep 27, 2019
                                    Verified Support
                                    Dear Arshi Shaik,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (843612_2) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Bunny Bucks
                                      from Bengaluru, Karnataka
                                      Sep 26, 2019
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                                      Address: Pragati nagar, Hyderabad, Hyderabad, Telangana, 500090

                                      I haven't subscribed to my money service but still, an annual fee 354.00 rupees got deducted from my account for the same service, and any number of calls to customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money.
                                      Details:BIL/[protected]/MM Annual Fee JUL1
                                      9-JUN20/923976
                                      ICICI Bank customer support has been notified about the posted complaint.
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