ICICI Bank — Unethical business practice

Address:	Mumbai City, Maharashtra, 400051
Website:	www.icicibank.com

My son inturi tulasikrishna had applied for an online senior citizens savings account, on my behalf, on my instructions, on 14 april 2016 by paying rs. 1000 vide transaction reference number[protected] dated 14 april 2016. After that one of your executive had called me and demanded 25000 to be deposited initially as against the minimum balance requirement of rs 5000 out of which i had already paid rs. 1000. When i had refused to deposit the 25000 and said that i will give only rs 5000 he had started talking to me in an arrogant manner. Then fed up with the attitude of your executve i told him that either he can collect rs. 5000 from me in cheque or he can cancel the account and return my rs. 1000 to the the payment source but i will not be depositing rs. 25000. After that he had disconnected the call and neither anybody came to collect the documents for activation of my account nor my money is refunded. Please also refer to my complaint number sr[protected] and sr[protected]. At this juncture please kindly arrange for document collection for activation of my account to avoid further inconvenience and harassment to me or else kindly cancel my account opening application and refund me my hard earned money. Request kindly initiate necessary corrective action immediately to avoid further inconvenience and harassment for an ailing female senior citizen like myself.