[Resolved]  ICICI Bank — Unethical deductions from account.

Address:Lucknow, Uttar Pradesh, 226003

Hello Sir/maam. I have 2 compalains. I opened a salary account in icici hazratganj, lucknow branch in August 2014. Rs 910.86 was deducted from my account without informing me about the charges for debit card.I lost my debit card then I went to re-issue that in the above mentioned branch.Ms Urvashi(Customer relationship manager) heard my issue, I asked her for debit card, I asked her for fees.She told me that its free of cost thenshe asked my zodiac sign.Then she send me back, tellin me that I will get that on my address.I was shocked to see rs 910.86 deduction from my account when I was doing online banking.Again no message came to me regarding that deduction and moreover i am not getting any sms from ICICI from the day I asked for debit card.Secondly I have been charges Rs 513.00 everymonth as MAB charges, I opened my account on zero balance and now everymonth they are debiting from my account without telling me the rules o it. I just want that all my above transactions that are debited from my account without my consent, should be credited asap. And also strict action should be taken agains Ms Urvashi who cheated me while issueing debit card. Regards, Mohammad Talha Siddiqui [protected] A/c No.[protected] ICICI Hazratganj Lucknow
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2015
ICICI Bank Customer Care's response
Dear Mr. Siddiqui,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2042
    Resolved
    14251
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information