ICICI Bank — Unethical practice by your employee to recover money for disputed credit card case...

Address:Surat, Gujarat

Dear Sir / Madam, I am Nirajkumar S. Naik having disputed cases for my ICICI credit card Nos. 1. [protected] And 2. [protected] In the year 2006, I paid an amount to one of the person came from your bank/Agency. He gave me a receipt for the same. But, he had neither deposited money nor updated such things in your bank. This way he made a financial fraud with me. I had launched complaints twice regarding that fraud done with me by him in your concern department too. But, there was no response regarding the same from your bank. But after that incidence... i never got any call from your bank or collection agency. Now all of a sudden... After 9 years... In the year of 2015... Somebody started calling me since last 6 months for my outstanding amount with very harsh and indecent language. I have started deposit small instalments towards my outstanding to prove my good intentions not to grab any money of your bank even though i have not got any solution from the bank regarding a financial fraud done by your employee/agency. I also opted for the settlement last month. but due to some unexpected financial crises i was unable to pay. But, I have updated about each and every situation of mine to your employee/agency. I have received every phone calls made by your employee/agency. But now a very serious issue has been raised... One lady from different phone numbers +[protected] /[protected] /[protected] and many other numbers is calling continuously on my wife's cell number and forcing her to settle this issue immediately... That person had called my wife's boss, her colleagues and my other relatives too. I have lost my credit... They all are government servants or business men... That person from your bank / agency has destroyed my relation with my wife and all other relatives by harassing them on phone for my settlement with your bank. This incidence has changed my life in to hell... My wife left my home... My all valuable relationships are destroyed due to phone calls done by your employees/agencies. In fact neither my wife nor any of my relatives and colleagues is involved or responsible in the deal/contract between me and your bank... then, why your employee/agencies are calling and harassing them...? I request you to do the needful to help me to recover my destroyed relationships with my wife and relatives by taking necessary action against the concerned employees/agencies of your bank. Note: I have attached one audio clip out of many recorded audio clips by my wife as a proof... Thanks & Regards NirajKumar Naik Surat, Gujarat. (M) +[protected].
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Naik,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

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