[Resolved]  ICICI Bank — uneven transaction of rupees 20000/-

Address:

E 675/4 dabua colony nit faridabad, Faridabad, Haryana, 121001

Customer complaints service is very bad
I have debit 500 rupees from my account but statements show 500 and 20000 rupees time period of both transactions only 9 sec. Bank also agree this is not fraud or cyber crime.
I have complaint registered to icici customer care on same day 24.04.2019. But he said the transaction was successful completed.
Two transaction show from my account interval of only 9 second. How is the possible two transaction in 9 second from same account?
Please refund my money.
(1) first transaction time 11:58:18
(2) 2nd transaction time 11:58:27 (Interval 9 second)