[Resolved] ICICI Bank — Unfair dp charges deducted.

Shekhawat Parveen Singh

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh, 500048

Bank associate who opened my account told me to open demat account also as there will be no charges, and even i will reach my target. And i said ok. But now i did not even activate my account and even the default password sent by bank also not changed and i did not even login one time also into the account then why has the bank taken my money from my account. Even after bank calling me many times to login at least once into the account i did not do so. But still the charges are deducted. Why we have to be the culprit of such bank activities is there any law or some one who can stop this.

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Aug 14, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2017

ICICI Bank Customer Care's response Dear Customer, (Shekhawat Parveen Singh)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4bntn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jul 14, 2017

Updated by Shekhawat Parveen Singh I sent email with the prescribed subject line. Please contact me on the phone numbers given.

Jul 14, 2017

Updated by Shekhawat Parveen Singh [protected], [protected]

Jul 22, 2017

Updated by Shekhawat Parveen Singh i am writing here again because even after followups ICICI Bank is not paying my money deducted unfarely, ICICI Bnak please immediately close my demat account. and refund my amount and i insist you to teach your associates to stop doing frauds which they are doing with customers while opening their accounts, just to reach their heavy monthly targets. and if my money is not returned then this is going to be really very serious. i will have to then take help of consumer forum now as your team is not refunding my unfare DP Charges deducted even after rigorous follow ups. this is the second time ICICI is doing such an unfare trade practices with me. i know that your bank will charge money even though no one has taken services from you and i would like to mention that these are the mistakes of your employees which customers are suffering. Kindly refund my amount ASAP.

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Comments

Shekhawat Parveen Singh

from Hyderabad, Telangana

ICICI Bnak please immediately close my demat account. and refund my amount and i insist you to teach your associates to stop doing frauds which they are doing with customers while opening their accounts, just to reach their heavy monthly targets. and if my money is not returned then this is going to be really very serious. i will have to then take help of consumer forum now as your team is not refunding my unfare DP Charges deducted even after rigorous follow ups. this is the second time ICICI is doing such an unfare trade practices with me.