ICICI Bank — Unfair Transaction Charges

ICICI Bank — Unfair Transaction Charges

N NNNMohammed from Palakkad, Kerala Jan 27, 2023 Feb 3, 2023 This thread was updated on Feb 3, 2023

I have purchased a mobile from Flipkart under 'No Cost EMI Program Discount' for a tenure of 6 months as the longer tenures were having interest charges. But after having completed the transaction using ICICI Credit Card, I found out that the ICICI Bank is now imposing charges in the name of Processing fees and various Interest Charges. I have previously done multiple similar transactions with HDFC Bank but never faced such an issue. If ICICI Bank cannot afford No Cost EMI transactions, then it should inform before hand instead o[censored]sing such dirty tricks to extort money from its Customers. ICICI Bank should be penalized for using such Unfair Trade Practices. +2 photos Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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NNNMohammed

from Palakkad, Kerala

Feb 3, 2023

Till now there has been no response from ICICI Bank and yet it is claimed that they are very good at resolving complaints. Shameful.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 3, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mz94) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

NNNMohammed's [Complaint's author] reply, Feb 6, 2023

All my details are available but they won't communicate. They request you to email but hide the mail id where they want the email. Pathetic.