[Resolved]  ICICI Bank — unfair transaction ecsrtnchg

Address:Cuttack,odissa

I'm a icici bank customer. Today 22.04.2020 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They're hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. My email id is [protected]@gmail.com, contact number [protected]

Regards
Biswarup jena
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May 7, 2020
Complaint marked as Resolved 
Icici bank doesn't respond any think.its happened 22 April 2020 till now i don't receive any kind of information from them. So kindly take an action for them.
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Apr 23, 2020
Updated by Biswaup
Thanks for your response but kindly do the needful action as soon as possible.
Apr 25, 2020
Updated by Biswaup
Its from 23 rd April to 25 April has been passed stil no response and call back from respective Icici bank customer service team other else.
I m still suffering your inconvenience and That's not a good sign.
Its a big mistake that i choose the Icici bank.

Apr 28, 2020
Updated by Biswaup
Still no response regarding my inconvenience
Apr 28, 2020
Updated by Biswaup
No response
May 02, 2020
Updated by Biswaup
Last 22April 2020 i complained regarding the ecsrtnchg charged 590 rupees. Till i don't get any response from your sides. How irresponsible you are for your valued customer.

Is that your good service and benifits to join as ICICI customer.

After Lockdown i will close my ICICI BANK account and I don't want this type of irresponsible and disability services.

Complaint comments 

Comments

I am ICICI Bank customer .today 22_12_2020 ecsrtnchg charged 600 rupees I don't know what the charges ecsrtnchg... They're hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. My email id is [protected]@gmail.com contact
i'm a icici bank customer. 01.01.2021 to 07.04.2021 ecsrtnchg charged 3115/- rupees. I don't know what the charges ecsrtnchg... They're hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. My email id is ashok.lakhiwal.[protected]@gmail.com, contact number [protected].

My Name Is Ashok Kumar Lakhiwal

Account Holder Name : Ashok Kumar Lakhiwal
Bank Name : ICICI Bank
Account No :[protected]
IFSC Code : ICIC0003614
Branch Name : Shyam Nagar Vaisaili Nagar Jaipur
E Mail. : ashok.lakhiwal.[protected]@gmail.com

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