[Resolved]  ICICI Bank — Unfair/unjustified means of levying interest and late fee

Address:	500085
Website:	www.icicibank.com

Loyal credit card holder with ICICI for 3 years. I have made outstanding payment of 61K through ICICI website (Click to pay)on due date (26 FEB). Credited to credit card on 1 MAR

Now an interest and late fee amounting to 3000 has been charged citing reasons of late credit where as I have made payment on time.

Payment and crediting to card are 2 independent things. If it takes time to credit it to card, it is understandable. But considering credited date as reception date of payment is foolish. I have made payment on due date and my bank has debited the same on the same day.

Also no where(even on click to pay as claimed by your customer executives) i am notified that it is going to take time and i will be penalized.

I do not understand what mistake i have committed to pay this interest amount. Other banks do not operate the way ICICI operates. Attached my HDFC card payment details for your reference.

I am requesting you to waive off the int. amount and late fee amount.

I am deeply disappointed and dejected.