[Resolved] ICICI Bank — Uninformed Balance Deduction | |||||
Dear Sir/Madam, This is Vijay Pratap Yadav, holding an ICICI saving a/c :[protected]. I Have update my account with my new company as Salary account, I got salary as well in this month(July) in this account. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. ICICI bank is simply debiting amount from my account. I get monthly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI. Previously they take the average for a quarter to check the minimum balance but suddenly they changed without any information send to us (customers). Please find the below details for all the transactions made by bank. I tried to get in touch with the manager but they say we can't do anything about this. 06/08/16 - MABChgs-OCT 513.00 06/08/16 - MABChgs-AUG-513.00 06/08/16 - MABChgs-DEC-515.25 06/08/16 - MABChgs-JAN-515.25 06/08/16 - MABChgs-FEB-515.25 06/08/16 - MABChgs-MAR-515.25 06/08/16- DCARDFEE492 - 154.00 Please take some action against this bank for not complying RBI standards / guidelines. Regards, Vijay Pratap Yadav [protected] Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Mr. Natarajan,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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This is Deepa holding an accout and credit card from ICICI bank. I have paid credit card amount but my card is not been activated yet. Tried reaching customer care but no use. Please check and activate my card at the earliest as am in need.
Card No: [protected]
Mobile: [protected]
Thanks,
Deepa.V