ICICI Bank — Unintimated deductions even after transaction | |||
Hi, I am having bank account in ICICI Begumpet, Hyderabad branch my a/c no:[protected] My contact number is : +91-[protected] I was just checking my bank statement and got the shock because my account has been debited by SMAB charges S tax 43.26+ 393.26 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. ... Warm Regards Kranthi Kumar Digajarla Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
We appreciate your patience.
Regards,
ICICI Bank Customer Service Team