ICICI Bank — Unknown auto debit from account

Hi,
There has been an unknown autodebit in my account worth ₹4, 800.
The entry is named ‘ATD/Auto Debit CC0xx2871’
I do not have any credit card with a number ending with that.
It is very surprising to see banks like ICICI making such blunders.
Need this resolved asap.
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (361377) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jul 26, 2021
Updated by Rajat Deshpande
I have already sent the mail to customer support team multiple times. I have got no response from them. I only get the acknowledgement email everytime
Complaint comments 

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This is a huge amount for me and has hampered my monthly fixed expenses, I humbly request you to help asap 🙏🏻🙏🏻🙏🏻
Hi Rajat,
Have you found an answer to your question ? I'm having the same problem.

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