[Resolved]  ICICI Bank — unknown deductions dp chgs

Respected sir/madam,

Myself manjula and have been holding a salaried account in your bank. I had been told at the time of opening the account with you by your representatives that no annual charges would be levied upon the demat account regardless one transacts through it or not. Nevertheless, to my utmost shock almost rs. 700 has been deducted from my account mentioning as dp chgs. Tried emailing to your support however of no avail. If such an inconvenience persists i along with my other colleagues and also my family members may have to contemplate on switching to another bank and to have the accounts shut with you.

Requesting you to please help me at the earliest and also to refund my deducted amount. If and only if you concur to refund my deducted amount, shall i choose to remain with icici in the future as well.

Thanking you for your anticipation.
Awaiting a positive and earliest response.

Yours affectionately,
Manjula. T
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Oct 7, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (770606) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I am Nikhil Daya. 722 Rupees has been deducted from my account as DP CHGS TILL JUL-19) DP charges on 29/08/2019. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction.

I need justice and my money back immediately.
ICICI Bank Customer Care's response, Sep 4, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (770606_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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