[Resolved] ICICI Bank — unknown transaction from credit card | |||
I have been mailing you earlier also from icici app twice but didn't got any proper revert. There's a unknown transaction which took place from my credit card, i haven't done it. Also when i thought to pay that amount first to avoid any penalties & then raise my concern to you. I made a transaction from my debit card to pay the amount. However transaction was successfully made from it. But it is not credited to my another account of which i'm having a credit card of. Its still showing due amount of 574.16. On mailing from app i get a pathetic revert that i want to increase my limit but the fact is why my limit is not showing complete, all dues has been cleared. Also you are requested to check & revert and complete my limit of credit card & refund my amount of rs. 574.16 to my salary account as i have paid an amount which is not incurred by me. Kindly look into the same asap. Necessary attachments is there in the mail. Was this information helpful? | |||
Nov 18, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 18, 2018 ICICI Bank Customer Care's response Dear Customer, We will have our official get in touch with you. Regards, ICICI Bank Customer Service Team | |||
 4 Comments | |||
Comments
The amount was debited from my account, but not credited to the beneficiary account till now. I called
jio payment gateway Indiaideas CUSTOMER CARE to complaint about the Transaction. and the number is _[protected]/[protected]. they promised me to refund within 4 hr. Replace all
jio payment gateway Indiaideas CUSTOMER CARE to complaint about the Transaction. and the number is _[protected]/[protected]. they promised me to refund within 4 hr. Replace all
ICICI Bank Customer Care's response, Oct 19, 2018
Verified Support
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5eta3_4) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5eta3_4) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Dear sir,
Unknown transaction got posted in my credit card, I didn't received any otp or sms confirmation for this. Kindly check please.
My phone number [protected]
Unknown transaction got posted in my credit card, I didn't received any otp or sms confirmation for this. Kindly check please.
My phone number [protected]
Dear sir,
Unknown transaction got posted in my icici Amazon pay credit card, I didn't received any otp or sms confirmation for this. Kindly check please.
My phone number [protected]
Unknown transaction got posted in my icici Amazon pay credit card, I didn't received any otp or sms confirmation for this. Kindly check please.
My phone number [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23614
Pending
2052
Resolved
14241
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
But, ICICI took Rs.746.54. from my account as a DP Charges.
I did not get any alert from the bank, regarding this!
[protected] DP CHGS TILL DEC-17 - 746.54
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5eta3_2) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team