ICICI Bank — Unlawful calls to friends and relative from ICICI BANK for Credit card recovery

My name is Danish and I have ICICI card ending with 8001, from past 3, 4 month payment is irregular. My last payment was 11800 on 31st December 2022. I accept missed 2 payment cycle but assure to payment complete outstanding on 1st March but meanwhile I am getting repeated threatening call on behalf of ICICI bank to payback immediately or he/she will call random call to my relatives and colleague and unfortunately some of my office colleague received call saying from legal department.
These calls to my office and relatives are totally unlawful.
What kind of this business is this and why promoted by bank.

When I am saying will pay then why this kind behavior with customer. When bank has to do this kind o[censored]nlawful activity which banned by RBI too then why issue card and loan to customer.

I have mentioned numbers from where i am getting unlawful calls [protected], [protected], [protected].

Bank must take prompt and strict action against these people or I will complain in RBI too.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nr7j in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
danishmasood110's [Complaint's author] reply, Feb 16, 2023
I already email to customer care (Ref id - 000Y5aHX972YHFG8) but customer care simply refused. Their reply is we are complying with laws. However actual fact is different. I need strict action from ICICI. Now days it is very common activities from bank side.

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