ICICI Bank — Unnecessary Amount deduction by bank

Address:Bangalore

Arround rupees 3000/- was deducted from my account on (Nov 04 2022 )under this following statements. Why i am getting all charges from my account? So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg". please kindly check and refund.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0gvlc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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