[Resolved]  ICICI Bank — Unnecessary charges deducted for SIP Cancellation

Address:

Chandigarh

I have raised this complaint thrice on icici complaints before but icici is not ready to admit that charges deducted are inavlid.

Please note that i am going to escalate further if no action will be taken.
Below is the complaint.

My icici account no is[protected] .I registered 2 SIP with Aditya Birla, OTM was from ICICI Bank in the last week of April 2021.

SIP deduction date were 7 May 2021 and 10 May 2021 but these SIP were cancelled within 2 days of registration.Also, OTM with ICICI bank was cancelled before 7 May 2021.

1) I have been charged with unnecessary NACH charges for these 2 cancelled SIP
(RS 500 +GST per SIP)
2) Even though the SIP /OTM is cancelled, these NACH charges are deducted from my account.
3)This deduction condition after SIP/OTM cancellation is no where mentioned in any clause.

Please revert these unnecessary charges as the SIP for which these are being counted was cancelled before.Even the OTM was cancelled before.