[Resolved]  ICICI Bank — unnecessary charges levy to your account

Address:	Pune, Maharashtra, 411014
Website:	WWW.ICICIBANK.COM

Dear Sir/Madam,
We are holding A current Account[protected] with WTC - Kharadi ICICI Bank. We have some issues with unnecessary charges deducted from the Bank every month without any justification from the Bank side. Some charges have been reversed too after our several follow-up with the banking personal.

The reasons behind deduction are as per banking staffs
1. Non MAB (which is not case from the day of opening accounts as we have maintained MAB every month)
2. Bulk transaction Charges - we have never ever did such a transaction in any month.
3. Remittance charges - Which are always deducted before remitting fund to our account
4. And so on

After Paying/deducting remittance Charges from the account for inward remittance, Why our accounts get deducted 100+GST as a bulk transaction charges every month when we receive remittance in the account. Debit card charges twice in a year. New Vision Charges - without any concern from customers.

Please find detail below:
[protected]: MPS/NEW VISION /[protected]/0 PUNE - WTC-KHARADI: 280.00
[protected]: Dbt card Chg Jul-17 NARIMAN POINT: 62.38
[protected]: CGST[protected] NARIMAN POINT: 5.61
[protected]: SGST[protected] NARIMAN POINT: 5.61
[protected]: Bulk trn Chg 28Jul17+GST PUNE - WTC-KHARADI: 118.00
[protected]: Bulk trn Chg 13Sep17 NARIMAN POINT: 100.00
[protected]: CGST[protected] NARIMAN POINT: 9.00
[protected]: SGST[protected] NARIMAN POINT: 9.00
[protected]: Penal Chg Sep-17 NARIMAN POINT: 650.00
[protected]: CGST[protected] NARIMAN POINT: 58.50
[protected]: SGST[protected] NARIMAN POINT: 58.50
[protected]: Dbt card Chg Jul-17+GST PUNE - WTC-KHARADI: 515.20
[protected]: Bulk trn Chg 31Oct17 NARIMAN POINT: 100.00
[protected]: CGST[protected] NARIMAN POINT: 9.00
[protected]: SGST[protected] NARIMAN POINT: 9.00
[protected]: Bulk trn Chg 23-28Dec17: 118.0
[protected]: Bulk trn Chg 19-22Mar18+GST NARIMAN POINT: 118.0
[protected]: Bulk trn Chg 27-28Mar18+GST: 19.36
[protected]: Bulk trn Chg 18-19Jul18+GST: 118.0
[protected]: Bulk trn Chg 20-23Jul18+GST: 236.0

Annually TOTAL 2599.80 Rs. has been deducted after maintaining MAB. There are more charges too, I have just calculated those are into my knowledge. Appreciate if bank can calculate this deduction between March 18 to June 18.
This kind of activities really disappointing for such a huge financial banking sector and harassment to its Genuine Customer instead of Taking care (Khayal Appka).
If this amount with interest will not reimburse within a week after receipt official communication to bank, I have no option left to challenge in consumer Court.
It’s my hard earned money, will never tolerate such nature of deduction from bank to earn revenue from the customers.
Please remit the amount back with government (GST) charges. Also please assure this kind of charges is not applicable for future transaction. Please do the needful at the earliest.

Thank you
Frustrated Customer