[Resolved] ICICI Bank — Unnecessary Surcharge debited mcc-4112

Nilesh Manani

from Surat, Gujarat

Dec 22, 2021

Address: Surat

My account has been deducted from my ICICI bank savings account. The message is like "surcharge dt:21/12/21 MCC 4112". Why? I had asked to icici bank's representative but he told me that it is surchage of IRCTC but it is not true because IRCTC is not taking any surcharges other than the tickets, all charges already included in the ticket's final price.
I request you to kindly revert my money and check this matter.
I have checked online and there are so many complaints on the internet regarding the same issue.
Please help, and also inform the banks not to debit any amount unnecessarily. All money is really hard-earned.

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Jan 22, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (831532) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team