| Address: Regd office: ICIC bank tower, near chakli circle, 390007,Indiaold padra road, vadodara |
I need a loan for purchasing a flat and the builder provides me to facilitate a loan through ICICI bank, then the loan officer calls me and we have a deal on a home loan for 5 years with 6.70% of the interest that is in ICICI bank. She started the process and the process is so hectic and still, it's been more than a week the process is not ended.
Moreover, the loan terms have been changed to a duration of 20 years and interest rate of 6.80%, which was not exactly what we discussed in the starting, my payments for the builder are ready, but the loan is not there, as I am seeing that my energy and my processing fee and GST is wasted, please disburse my loan today EOD with the terms initiated at the starting of loan that is 25 lakhs for 5 years. otherwise, I will halt the process.
Please do it on priority.
Jan 13, 2022
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Dec 10, 2021
Updated by munish verma12 Is there any ### reply for this from anyone
Verified Support
Dec 11, 2021
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (801220) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (796442) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team