I am getting unwanted emails from the company. I have never been a customer or account holder with ICICI but seem to be getting promotional ads and the account statements and transaction details of another person.
It seems there has been an error either on part of one of the bank employees or on part of this account holder in question who have wrongfully given my email id ([protected]@gmail.com). The person shares similarity with my name, Noyal David Arokiyasami but my name does not contain Arokiyasami.
This has been going on for months. At first it was just ads and so I ignored it. But now I am seeing transaction details. I have complained to the ICICI regional branch manager about this a month ago and even gave written complaint. They said there was nothing they could do about it apart from trying to contact this person and ask him to change his email id. In short they have washed their hands of a problem they created for me.
Their emails are getting irritating and annoying. I have tried unsubscribing but it keeps coming back. Banks ought to not spam even their own customers with so many emails let alone a non-customer.
If someone from the bank or person of authority who is capable of resolving this issue sees this compliant please contact me by email. I do not wish to divulge any more personal info here. Was this information helpful? |
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