[Resolved] ICICI Bank — Upi mandate

_VarunShetty_

Oct 15, 2021

Address:

Navi Mumbai

I had applied for PARAS IPO of amount Rs.14875 with the help o[censored]pi mandate using imobile app. Since i didn't receive the allotment, my mandate end was supposed to be 07/10/2021. Today is 15/10/2021 and the mandate's still active and amount is blocked. I've tried reaching out to almost every single customer care number who just end the call by saying please contact the receiver of the amount, but it is quite clear that the amount is blocked on my side (ICICI). I reached out to my home branch, they asked me to write a letter, which i did, but didn't receive any response yet. Please help me with the issue.

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Nov 19, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (636303) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team