ICICI Bank — UPI payment failed but money not credited back
E
esha anand19
from Powai, Maharashtra
I tried to make a payment on MakeMyTrip through UPI connected with ICICI bank but the payment failed. Money got debited from my bank but the booking has not been made. I did this on 5th Nov. After that it has been close to a month I have called and written to ICICI Bank but they are not responding. Please help me with the refund of the same from the bank. The amount is Rs 2899.
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ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1813k) in the subject line of your email. Our official will assist you.
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1813k) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team