ICICI Bank — URGENT - Amount Deducted - "NACH_AD_RTN_CHRG~BAJAJFIN"

Address: Delhi

Hello there,
I'm extremely disappointed to see that Bajaj or ICICI is going down to such a cheap class and pathetic level that it is deducting some random charges from its customers' bank account without even having their permission or consent.

I had purchased an item through Bajaj Finserv in 2019, EMIs of which I have fully paid without missing any of it, Hence no bounce charges should be deducted during or after its completion. Still, Bajaj or ICICI has been deducting some kind of "NACH_AD_RTN_CHRG~BAJAJFIN" titled amounts twice, First one of Rs.405.01 on 9 January 2020 and the second one of Rs. 590 10 July 2020.

I have all the documents like the NOC Report and Payment Schedule and others that I received from Bajaj after my EMI was over, I have attached all of them below and also attached the screenshot of the charges deducted from my account.

Now I don't care if this a fraud or a technical issue or Bajaj and ICICI actually think that I seriously owe the bank this money but I NEED MY MONEY BACK. A total of Rs.995.01‬ is what Bajaj or ICICI owes me now and I would request you to kindly refund me that amount or I'm seriously going to drag this issue to the court, no matter what it takes. I'm seriously fed up with dealing and fighting with such money hungry cheap class banks almost every month and I'm not going to take this lightly now.

Thanks
Rashmi Sharma