Hi,
Himani this side, this complaint is in regards redemption of my mutual funds i opened my icici direct account in jan so that after transfer my mutual funds from karvy, i can redeem my funds through this icici direct easily but that doesn’t happened, infact so many times i visited to nearest branch to ask the process of redemption but there no one knows about this and no one give response on that, i called icici toll service number and email them so many times but they did not give any response, this is worst services given by icici direct that i have never ever seen in my life now. Kindly look into this matter on urgent basis.
Regards,
Himani khatri
ICICI Bank customer support has been notified about the posted complaint.
The message says:
Txn of INR 999.00 done on 13 Oct 2020 info:VSI*Amazon ST
I did not made this transaction also, I did not made any subscription or request for auto debit on amazone.further more, I did not receive any top for this transaction.
This is really disgusting.please look into this asap and initiate refund for this amount of inr 999 to my account