ICICI Bank Complaints & Reviews

On 18th september, i had deposited a cheque (# 451717) of sbi bank from my mother into my icici patuli branch account. On 21st september my mother received an sms from sbi informing that amount has been deposited to an icici bank account of a different person & not in my account. And that is when i realized that icici patuli branch employees have tried to deposit my cheque amount in someone else’s (Named chandan mishra) account to siphon the money to fraud account. Immediately when i went to the branch, mandavi surya (Dbm) didn’t bother to listen to the concern and asked me to contact sbi bank. But as the cheque was deposited to wrong account at icici’s end, hence sbi bank did not have anything to do.
Just because sbi sent the alert sms, i could catch the fraud & money siphoning attempt by mandavi surya (Dbm, icici patuli branch). A serious & punitive action should immediately be taken against mandavi surya (Dbm, icici patuli branch) so that other customers are not cheated.

Today amount of 3.78rs surcharge deducted from my account without any use. Kindly brief me about the same. Find screen shot below

I have been holding the icici bank account for then five years and last month for the first time an amount of rs 627 and 694 was deducted from my account under the mab chgs, without even notifying me or sending me a message for the deduction. I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as mab chgs. It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance. Please look into the matter and help me in getting a refund of my money as soon as possible.

An amount of inr 999 has been deducted from my account.
The email says:
A purchase of inr 999.00 has been made using your debit card linked to icici bank account xxxxx on 22-sep-20. Info: vsi*amazon stan.

I did not made this transaction. Also, i did not made any subscription or request for auto debit on amazon.

Furthermore, i did not receive any otp for this transaction.

I have seen many such similar complaints on this complaints forum about such transactions happening through icici from vsi*amazon stan.

This is really disgusting. Please look into this asap and initiate refund for this amount of inr 999 to my account.

I have couple of loans (Housing and top-ups) at icici bank and going through very tough time now while dealing with them with regards to moratorium. As per my understanding march to may was first phase of moratorium announced by rbi and once again extended for three months (June-aug). Bank introduces online application for applying for moratorium each month (June-aug) and 1st phase was by default as there was no online mechanism.
Starting april (5thapril-10th april emi dues) there has been emi bounce charges levied and no reversal of that.in june-july-aug as per instruction i applied online and got the acknowledgment however emi was bounce month on month. I only assumed that bank will make necessary corrections and i keep sending mails to customer care regarding the issues.
Aug was really shocking month for me as ‘bank recovery agents’ comes to my house to collect emis without any calls and appointments. I did write to sr. Management team regarding such unethical act however did not get any proper solution.
Once again today; 22nd sept recovery guy comes to my house asking for payment.
What kind of moratorium was offered?? Is it for people who suffered job loss or salary deduction or for harassing people?
I need proper advice on ‘whom to approach’ and ‘how do i get refund of bounce charges’ and ensuring there is no cibil impact due to bank mess-ups.

Dear sir,
I have icici bank account visa debit card. I go to punjab national bank's obc atm and widraw 10000 rs and transportation successful but in second one transaction is rs. Of 9500 is not despens the cash but money deducted from my account and message comes on my mobile phone.
I go to punjab national bank's manager and tell them full detail about transaction failure or money deducted from my account he said your money reverse in 24 hour but my money is not refunded till now.
So please help me and reverse my money.

Pushpendra pratap singh
Mob. No. - [protected]
Ac. No.[protected]
Branch-hathras
Ifsc - icic0000889
Atm no. - dc055701 (Obc)
Money deducted - 9500

590 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~ingenot~09sep20~d386982 without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose?

Hello icici team

I am fully disappointed with this bank.
Bank manager is making us upset to operate account.

After making several requests to bank manager to apply miller card, he makes fool o[censored]s and every time he says it's applied. But he applied it by today.

Attachment screenshot with manager

Language of manager is too rude.

I am urs valuable customer as i am several account with icici

Bhadaur branch barnala punjab

Please help asap

Within 15 days about 1190 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~tpsl~31jul20~845326f without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose? Nach_ad_rtn_chrg~tpsl~31aug19~8390efa~[protected]g

Three time it has been same with me within 15 days. I want a strong reply from your side dear icici bank.

Without any notification from the icici bank, i have been charged 590 + 110 rupees charged without my knowledge. This happened not just once, but twice.

I was keeping the amount for emergency purpose and that too it was borrowed money.

Reverse the payment to my account like the way it was debited from my bank account.

My email id - [protected]@gmail.com

I hold my icici bank account in surat athwalines branch. I use irctc website to book my railway tickets. I booked 4 tickets in this month, 2 on 10th september, 1 on 13th september and 1 on 14th september. Icici bank levied additional surcharge as following.

16/09/2020 surcharge dt:14/09/20 mcc 4112 dr. 65.70
15/09/2020 surcharge dt:13/09/20 mcc 4112 dr. 64.27
14/09/2020 surcharge dt:10/09/20 mcc 4112 dr. 40.69
14/09/2020 surcharge dt:10/09/20 mcc 4112 dr. 4.53

I have been using irctc for booking my online tickets for a few years now, but this is for the first time any such surcharge is levied. Please refund my money. Thanks!

Dear team
I have submitted my eps withdrawal form with employee id 277799 on 31st august 2020, by sending form by post. Now its been more than 20 days, i haven't received any amount and any information about status of my claim. I have checked the official website of epfo, all my details have been updated expect my doj of eps which is not enabling me to claim online also. Kindly update doj eps or proceed my claim form from your side.

Dear sir,
Today two unkwon transactions each worth rs.590 with title "nach_ad_rtn_chrg~adbldesk" is reflected in my account. Kindly look into this issue asap and please let me know whether my internet banking/debit card is hacked?

I have invested in the icici safety bonds february 2001. My redemption date was 22nd august, 2020. So i need to ask how can i redeem my money as i need the money urgently. Please reply asap.

Hi,
Himani this side, this complaint is in regards redemption of my mutual funds i opened my icici direct account in jan so that after transfer my mutual funds from karvy, i can redeem my funds through this icici direct easily but that doesn’t happened, infact so many times i visited to nearest branch to ask the process of redemption but there no one knows about this and no one give response on that, i called icici toll service number and email them so many times but they did not give any response, this is worst services given by icici direct that i have never ever seen in my life now. Kindly look into this matter on urgent basis.
Regards,
Himani khatri

I closed the nre/nro account a year back and the balance which i had in that account is still pending to be received from icici.
Firstly i got the dd in a wrong name, it's not my fault the person who opens the account, opened in a wrong name, all my correspondence always came to the incorrect name, not sure how the name in backend system is different.
Second issue: the amount given to me is wrong and less. Instead of refunding 103468 however, i have been issued a cheque of only 333, what happened to balance?.

My account number was[protected]

I tried several times to get otp for reseting my upi password. Tried multiple times but not receiving any otp

On behalf of the icici account holder dr. Lalit rathod, i would like to inform you that 12, 500 inr was debited from mr. Kunal rathod's (Mine) account (Syndicate bank account) on 1st september 2020, 11:16 pm. But, the same amount has not been deposited in the latter's account (Dr. Lalit rathod's). So, please initiate this as soon as possible.
I have confirmed the same transaction with the syndicate bank customer care and is showing success. Kindly resolve this issue as soon as possible.

Respected madam/sir,
I have been a customer of icici bank for the past 15years and hold the credit card as well. my account number is[protected] and credit card ending four digits 5241 xxxx xxxx 5008 i have had certain delinquencies in my credit card for the past few months and i am paying the same as much as possible.

I have received a call from your agent mr. Trilok singh tomar ([protected]) as recovery agent and threatened me of abuse and threats from other recovery agents if i do not settle as per their condition.

Such action from the bank side hurt me a lot, ouraised my dignity and respect and also adversely impacted my morale despite the fact that everyone is impacted due to covid.

Threatening to customers for recovery, abuse and hurt of any kind is violation of rbi guidelines and also a crime as per indian penal code.

I am sending this notice to icici bank as legal notice to enquire the matter and take necessary action and if the bank fails to do so, i will approach the court of law for restoration of my rights.

My name is nilesh nimbolkar.
My motorcycle suzuki access 125.
My motorcycle number mh48 bg 3497.
My motorcycle stolen.