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3.2
Updated: Jan 2, 2026
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G
ganesh16889
Jul 5, 2020
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Today (05/jul/2020), an amount of 816.26 is debited from my account by amazon stan

Message i got

Txn of inr 816.26 done on acct xx612 on 05-jul-20. Info: vsi*amazon st. Avbl bal:inr xxxx. Call xxxxxxx for dispute or sms block 612 to xxxxxxxxx

I have subscribed for prime video recently. My other amazon subscriptions are amazon audible and aws.

I have checked in my accounts everywhere for this transaction details but i could find any.
ICICI Bank customer support has been notified about the posted complaint.
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    B
    bomber
    from Bengaluru, Karnataka
    Jul 5, 2020
    Resolved
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    Resolved

    Address: Aecs layout , Bangalore 560037 , Karnataka , india

    I have not done any online transaction with my debit card for more than 6 months and today (05 july 2020 sunday) have got the below message :

    "txn of inr 1, 182.83 done on acct xx006 on 05-jul-20. Info: vsi*amazon st. Call 18002662 for dispute or sms block 006 to [protected]"

    I need a full refund of this amount and have seen that many people have faced the exacat same issue from icici bank. Customer care is available only from monday to saturday for phone call and no email or any other online support is available.
    Aug 12, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 08, 2020
    ICICI Bank Customer Care's response     Dear Customer,

    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scwd) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      R
      [email protected]
      Jul 5, 2020
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      Address: Tagore Town Prayagraj India
      Website: [email protected]

      HELLO SIR

      I am RAHUL KUMAR SAHU. 344.17 Rupees has been deducted from my account number[protected]-2020 DMC/IN[protected] DP
      CHGS TILL MAY-20

      344.17 DR

      25/06/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

      message to my mobile. I need justice and my money back immediately.My Account Number is[protected]
      +1 photos
      ICICI Bank customer support has been notified about the posted complaint.
      Jul 05, 2020
      Updated by [email protected]       Dear sir /madam
      I hope you will give me a Satisfied view and Return my amount which have Deduct with Dp chgs till may 20

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        R
        [email protected]
        Jul 5, 2020
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        Address: Tagore Town Prayag raj
        Website: rs643202@gmail com

        HELLO SIR

        I am RAHUL KUMAR SAHU. 344.17 Rupees has been deducted from my account number[protected]-2020 DMC/IN[protected] DP
        CHGS TILL MAY-20

        344.17 DR

        25/06/2020. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

        message to my mobile. I need justice and my money back immediately.My Account Number is[protected] and I hope you will give me A great Response.
        +1 photos
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          S
          [email protected]
          Jul 5, 2020
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          Address: 2nd Floor, D-Block, IBC Knowledge Park, Tower-D, IBC

          Hi,

          This is to inform you that, Today Morning without any order transaction Happened,

          Please look into it on an urgent basic

          VSI/AMAZON STAN/[protected]/[protected] Dr. 1, 050.56
          +1 photos
          ICICI Bank customer support has been notified about the posted complaint.
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            K
            Koushik B
            Jul 4, 2020
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            Hi,
            I recently received a message saying my one assist wallet protection plan is up for renewal and a sum of rs. 1899 will be deducted from my account. I kindly request you to stop the above mentioned renewal.
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rvk7) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Reply
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rvk7) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Reply
            Dear Koushik,
            We regret the inconvenience caused. Kindly share your Membership Details or registered contact number and other details requested on this link: http://survey.webengage.com/ws/~1qq44ps and we will look into this - Nitesh, Team OneAssist.
            Reply
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              N
              Naresh76
              Jul 4, 2020
              Resolved
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              Resolved

              How shall i generate noc for my credit card which was closed in 2006. Need to know this urgently as customer care numbers are not working.
              Aug 7, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 08, 2020
              ICICI Bank Customer Care's response               Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scx6) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Reenasewlani
                Jul 4, 2020
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                Address: Icici

                Charge of 29.50:levied 95 times in a single day. No explanation, no intimation, completely unethical.
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  Susban
                  Jul 4, 2020
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                  Address: R.O. 163, Backbay Reclamation, Mumbai 400 020

                  I am possessing share certificates of icici investors services ltd.in physical form. I am trying to locate the company but unable to do so. Please help to find the company where i can redeem these shares.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    J
                    Jishnu Munnurpal Ravindra
                    Jul 4, 2020
                    Resolved
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                    Resolved

                    I happened to see my statement today and am extremely dismayed. There have been multiple unsolicited deductions from my account. Neither was i intimated about them, nor were the amounts refunded.

                    This reflects extremely poorly on a bank such as icici, especially when loyal customers and have sought to transact and speak good of the bank on multiple occasions.

                    This cannot be a minor procedural lapse. It is equivalent to cheating, a much more serious crime.

                    I need the amounts (And other such debit transactions) to be refunded at the earliest!
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Jul 04, 2020
                    Updated by Jishnu Munnurpal Ravindra                     The deductions bear the remarks of ECSRTNCHG.
                    Verified Support
                    Jul 08, 2020
                    ICICI Bank Customer Care's response                     Dear Jishnu Munnurpal Ravindra,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0scxi) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      sanjaya_19
                      from Noida, Uttar Pradesh
                      Jul 4, 2020
                      Resolved
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                      Resolved

                      I have 2 accounts in icicibank since last several years.
                      Last week i saw they have deducted the below fee from both accounts without any notification to me.

                      Transaction remark: dcardfee3621jun20-may21+gst, deduction: 696.23

                      Transaction remark: dcardfee4068jun20-may21+gst, deduction: 706.82

                      I want my money back. If this is charged for using debit cards, then i will prefer to close both the accounts.
                      Please confirm.
                      Jul 4, 2020
                      Complaint marked as Resolved 
                      Hi The issue is still remaining UN-RESOLVED. I am surprised that status showing as resolved. who resolved ? what got resolved ? when resolved ?
                      ICICI Bank customer support has been notified about the posted complaint.
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                      Hi
                      The issue is still remaining UN-RESOLVED.
                      I am surprised that status showing as resolved.

                      who resolved ? what got resolved ? when resolved ?
                      Reply
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                        D
                        Doshi9646
                        Jul 4, 2020
                        Resolved
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                        Resolved

                        My savings account linked with ICICI bank has been deducted with an amount of 826 rupees on 28th April 2020(Dmc Dp C HGS charges)which i have no idea about.

                        As per my knowledge i have never asked for a demat account opening with ICICI, so i request you to help me with the refund of the stated amount.

                        Kindly look into it and get it resolved.
                        +1 photos
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 08, 2020
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Roshu678
                          Jul 3, 2020
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                          Address: Kozhikode

                          Dishonour fine have been debited from my account. (Account no:[protected] even after applying moratorium. I have lost more than 1500 rs in this manner. This has been a grave injustice and cheating.in these crisis situation they shouldnt use deceptive methods like this to take money from us.
                          +1 photos
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                            S
                            Sahil nandal
                            from Delhi, Delhi
                            Jul 3, 2020
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                            I am unable to receive otp whenever i tried to shop online like amazon flipkart. Even i am unable to fetch by sms
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              ankur010
                              Jul 3, 2020
                              Resolved
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                              Resolved

                              I have a demat account in icici bank for 3 years now. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till may-20' — inr 474'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]]
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 03, 2020
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                rpnramesh
                                Jul 3, 2020
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                                Address: Kochi

                                I can see an amount of Rs. 545 without intimating me. It is clearly an act of looting.
                                +1 photos
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                                  T
                                  Tarusurya
                                  Jul 3, 2020
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                                  Address: Mangalore

                                  Above subject my number have only minimum sms limit. Why reduce the sms limit and i want clarification. Your service is really not satisfied me so i have to go another network thanks
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Jul 03, 2020
                                  Updated by Tarusurya                                   My number have minimum SMS limit. Why reduce the SMS limit and your service was not satisfied so I want to go for another Network thank you
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                                    A
                                    Ajayshashi
                                    Jul 3, 2020
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                                    I am ajay singh i made a payment of 400 rs on 27 june 2020 for pre de.led exam by google pay sbi account to eazypay icici.amount deduct but fees payment not done.amount not refund.
                                    +1 photos
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                                      S
                                      Sundhar0203
                                      Jul 3, 2020
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                                      Txn of inr 2832 from my account. Vsi* linked in purchase thru my debit card. I didnt do any purchase from my card.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        M
                                        manoj eskala
                                        Jul 3, 2020
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                                        Resolved

                                        Hi team,

                                        I have raised complaint twice their is no response from customer care every month debited this amount from my account every month 590 rs will be debited in my account why its getting this amount please refund my money we will close the account surely this type of issue will happen in future please resolve the issue then we have close the account this type of issue will happens in my account
                                        +1 photos
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 03, 2020
                                        ICICI Bank Customer Care's response                                         Dear Manoj Eskala,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0rnla) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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