[Resolved] ICICI Bank — urgent refund : one assist cancelled// same policy renewed without concern

Ajeesh Jayanandhan

from Irinjalakuda, Kerala

Address:

New Delhi, Delhi, 110038

Respected icici team,

Are you makeing your customers fool, on december 7, 2017. I complained to cancel my one assist memberahio n policy. And i got a response on deember 09, 2017. That my policy isbeen cancelled.

Today i can see thepolicy is reneued and money has been detected... What the # you mean by cancellation.. And i have all valid proof to file a case against icici bank and one assist. This is not done.

You people are fooling customers by showing up cancelled email n deducting it witgout my concern... I need my entire money to be refunded... Or else will see you all in court

Sr[protected]:

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Feb 6, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 19, 2017

Updated by Ajeesh Jayanandhan Hi team,

Just now i observed, previous complaint i had shown the policy number which was registered under my name sr[protected], which was shown cancelled on december 09. Now the same one assist how it got reneuwed in new sr[protected], which i dont even know and deducted my 1399rs from my account without my notice.

Icici bank is doing my identity theft and doing fraud actions. Ban this bloody one assist. Useless # it is.

I dont need any agent to call me upo and convince me to continue this #. Cancel and refund my entire money the next working day and thats it hope my concern is very clear to everyone.

Verified Support

Dec 24, 2017

ICICI Bank Customer Care's response Dear Ajeesh Jayanandhan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team