[Resolved]  ICICI Bank — Urgent request for deregistration of hdfc bank account from icici imobile pay

Address: Gurugram

On November 5, 2024, I registered my HDFC Bank account with ICICI iMobile Pay for UPI transactions. However, due to issues with the user interface and other problems, I have decided to deregister my HDFC Bank account from the app. Unfortunately, I have found that the iMobile Pay app does not provide an option to deregister my account. Additionally, the customer care number provided has been unable to assist me in resolving this issue.

This situation has raised significant privacy concerns for me, as I am worried that ICICI Bank may have access to my transaction data and personal information without my consent. As per the Indian Data Protection Act, I have the right to withdraw my consent for the use of my personal data at any time.

I kindly request that ICICI Bank take immediate action to deregister my HDFC Bank account from the iMobile Pay app and ensure that my personal data is no longer accessible through your services. Please confirm the completion of this request at the earliest.

Thank you for your prompt attention to this matter. I look forward to your swift response.

Best regards,

Chetanya [Your Contact Information]
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Nov 8, 2024
Complaint marked as Resolved 
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ICICI Bank customer support has been notified about the posted complaint.
 
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