[Resolved] ICICI Bank — Utter nonsense customer care

Lords55

Website:

ICICI bank

I have setteled my ICICI bank credit card 3-4 months ago. I have been chasing them to get the no dues letter. Written 5-6 emails to customer care. Always, getting the non-sense reply from them saying, reach out to the near by ICICI bank brach. I live in abroad where there is no ICICI bank near by. I have provided the mailing address and shared email address to send the copy. Its shame on a bank, after collecting the payment not issuing the letter. I had sent an email today and wait for some response. If its a same non-sense answer, then I will find some lawyer and file a case against this bank and their dishonest approach.

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May 11, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3grfm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Sep 13, 2016

Updated by Lords55 Hello Customer case support officer of Dishonest Bank,

I have sent N number of emails to your customer support. And there was the man Deepak.raj from bangalore ICICI bank, to whom i have dealt my settlement. He had agreed and committed to issue the no dues certificate.

Anyway, i dont want to waste my time by talking to useless customer support team and dishonest bank.

I am gonna post the shameless behavior of your bank in the social media, and seek the advise from the expertise to sue your bank for this dishonest behavior and my loses.

Anyway, thanks for your default/general reply.

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Comments

Mahendra.Dev

from Hyderabad, Telangana

Wow... one more victim... What nonsense this ICICI people are doing business. why cant they provide the no dues letter to the people who settled their account.

Brother, we are in a same boat! in my case its my Personal loan account which I settled and since last 1 month am following up with this so called Collection Manager and the call center executives to remove the lean mark from my SB account and provide me the no dues letter.

My salary is credited yesterday and i cant use it at all. as my account is marked lean.

I think only God can save us from this blood sucking devils.