[Resolved] ICICI Bank — verification of bill payment

[Resolved] ICICI Bank — verification of bill payment

V varshi44 from Bengaluru, Karnataka

Respected sir/madam, We have paid electricity bill through online payment rs 2144/- that is, (Southern power app (Sd) — bill pay — icici bank app (Tech process payment services) — net banking) on 17th october 2019. We also got online receipts which are attached in attachments below!!!. But it is not updated and the bill amount is added to this month. We also went to bank and verified!! Transaction is completed successfully. Further details can be verified in the following attachments attached below. Contact number:[protected] So, kindly verify the payment and update. Yours sincerely A. Anupama +1 photos Was this information helpful? No (0) Yes (0)
Dec 22, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 21, 2019 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team
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Comments

Sandip kumar Deb

from Mumbai, Maharashtra

Last to last month I have deactivated the CPP by calling to your customer care executives. And then they assured me that they will deactivate the plan with in 7 days but still they don't do that. And also they would assured me that my refund will initiate to my credit card account. But still they not done that.

ICICI Bank Customer Care's response, Nov 21, 2019

Verified Support

Dear Sandip kumar Deb,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a00tpv_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Niketh Kamal

from Hyderabad, Telangana

Dear sir,
I'm Niketh Muthyala holding Icici savings account A/c#[protected] in Hyderabad, Telangana.
Without any intimation, my account has been debited an amount of Rs.708 in the name of MABchgs-Oct'19. which never happened to me
Please take some appropriate action.