[Resolved]  ICICI Bank — very bad service of icici call centre

Address:Bangalore, Karnataka, 560068

What the hell it is? Service is chargable, almost 35 rupees had deducted from my registered number... Call was on hold for a long time, why? Is that the service by icici, you people have lost professional trust, i will not trust icici again... My problem has not solved. Not even a return call, is icici so poor that it cannot make a call back. Even after the complaint the icici is making a time paas, it has allowed me to create internet banking id and even to change debit card pin and at the mean time i was unable to transfer the amount from my own salary. Is this a banking process? Atleast it should give me a alert while creating an online banking id or else atleast while changing atm pin... This process is not at all professional... It has given me a tough time of my life... That too in a holiday season. What a bank and what a service... Very bad very un professional
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Nov 1, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2017
ICICI Bank Customer Care's response
Dear Customer(Cidd)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4hfrr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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