[Resolved]  ICICI Bank — Very Very High Credit Card Charges

Beware before you own an ICICI credit card!!

ICICI bank charges very very high late payment and other subsequent charges and have no process of its reversal. I haven't seen such process or policies with other banks.

My payment got delayed for just 4-5 days after my due date and ICICI bank levied all sort of late charges & fees amounting to approx. 4000 rupees.

I am very very disappointed with the services of this bank.
Was this information helpful?
No (0)
Yes (0)
Feb 18, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (910857) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Feb 24, 2022
Updated by Shakun Talwar
The complaint is still unresolved. First time I am dealing with a financial institution who has no waiver policy despite of the fact that the customer was a new ICICI credit card customer and wasnt aware of the billing cycle due to which the payment got delayed.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2044
    Resolved
    14249
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information