[Resolved]  ICICI Bank — vin/google fraud

Address:North 24 Parganas, West Bengal

My name is Nayana Bose I got message amount deducted from my saving account.{dear customer, inr 199.00 was spent using debit card of account xx 054 on 2nd Jan, 2020 Info: vin*google *tic. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

My card no:[protected]
My contact no:[protected]
Was this information helpful?
No (8)
Yes (31)
Feb 2, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2020
ICICI Bank Customer Care's response
Dear Nayana Bose,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04yw9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi,
we have 4 icici vimal bonds.
issue date 1.7.1999
redemption date 1.1.2018
let me know the process of redemption of these bonds.

have tried to followup with bank many times but no revert from them.

Regards,
Keshu Jain
ICICI Bank Customer Care's response, Jan 3, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a04yw9_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I received messages from my bank that some "vin/Google" had debited RS.3064 from my bank account icicfoi bank ur times. This is outrageous. We need our money back -
I received messages from my bank that some "vin/Google" had debited RS.3064 from my bank accounticici bank four times. This is outrageous. We need
Sub: Unauthorized transaction done From VIN*GOOGLE

I got a message amount deducted from my savings account.{Txn of INR 79.99 done on Acct XX883 on 08-Oct-20.Info: VIN*GOOGLE. The available balance.} but I did not do any transaction. Without my otp how this happened. Please cross check and revert my money back.
CONTACT No: [protected]

I got message from my account 18xxxxxxxx05 was deducted 438 rs08-dec-20.Info: VIN*GOOGLE. The available balance.} but I did not do any transaction. Without my otp how this happened. Please cross check and revert my money back.
Dear Customer, transaction of INR 920.00 done on ICICI Bank Account XX401 on 05-May-21. Info: VIN*GOOGLE G. The Available Balance is Call on 18002662 for dispute or SMS BLOCK 401 to [protected] . I didnt make any transaction from my end without any opt I got my amount deducted . kindly resolve this problem and refund my amount

Dear Customer, transaction of INR 90.00 done on ICICI Bank Account XX546 on 09-Jun-21. Info: VIN*GOOGLE F. This is happening from many days but I didn't do any transaction. It would be great full if you help me out in this.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information