| Address: Saltlake, Kolkata, West Bengal, 712104 |
Icici deduct 642 rupees from my new icici salary account, i have talked with phone banking officer for this deduction after three hours conversation over phone, he told me it id demat lien is showing visit nearest branch and close demat account and money will be refund i have visited 2 -3 icici bank branches they are saying demat closure facility is not available in those branch or you can visit r. N mukherjee road branch which is not possible for me. I have mailed icici bank consumer they send me mumbai address with demat closure form for submit form to that address for closing the demat account. I have filled form and through speed post send form to mentioned address but after few days they maid me my form is rejected due to annual maintenance charges is showing near about 4000 they suggest me go to demat enable branch and clear the dues and close the account, i have never used any icici demat account, one of your fraud representative came for open a salary account and he signed some form to me after deduct money after few years i know i have a demat account. They not closing my demat account and also money has been deducted from my account.
Jan 31, 2020
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2019
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04tds) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.
-Anay
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