ICICI Bank Complaints & Reviews

Hello icici team,

I am an employee of tcs kolkata.
I use an icici multiwallet card but it has suddenly stopped working in the card swiping machine.
When i try to check the status online, it shows that it is invalid.

Please let me know who should i reach out to get this resolved.
Also let me know what details will be required from my end in this regard.

Thanks,
Santanu

Without my consent, rs. 4000 has been deducted from my account[protected] on 23/12/2012 to 'dr. Tran for funding a/c[protected]"
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.

Hi all, I want to bring this to every ones attention to axis bank fastag service. I bought car 2 years ago and i got Axis bank fastag along with it. As it was mandatory for all new vehicle. After 6 months of the usage, Axis bank blacklisted my fasttag for KYC. I am not able to pay though i have 350 Rs available in my fastag.

After googling found that Axis bank blocking fastag due to missing KYC so my concerns are.
1. Why KYC is not done at first place while issuing the fastag.
2. How can bank block fastag without intimating customer? How does customer know that KYC needs to be done?
3. How long it take KYC to be processed. As i am not Axis bank saving account customer hence visited Axis bank OMBR layout branch personally. To my surprise, staff of the bank is not aware of the KYC process for fastag. I was shaken with their blank faces. Finally spoke to branch manager Mrs Lakshmi and given ID proof, Address Proof, RC copy to complete KYC but even after 3 days i dont see KYC status updated.

This is very unprofessional from Axis bank side. I was having an good repo about Axis bank in my mind but this experience has shaken me. I won't be buying any product from Axis bank in future.

regards,
Fastag Customer

25/10/2019 DMC/IN[protected] DP CHGS TILL SEP-19 Dr. 826.00

The above details are from my savings account statement. The debit mentioned is unknown, and I was not informed regarding this either by email or phone.

For why ICICI has charged me this?
Can someone tell me what kind of charge is this?
Hoping this case will be sorted soon by ICICI Customer support team.

Thanks
Laxmikant Banjarey

I have purchased icici safety bond march 2002. L at face value of 5000/- and number of bonds are 2.
Application number is : e 017084

Deemed date of allotment was 27 march 2002.

I want to confirm the status of the bond, is it redemeed as of now.
In case it is not redemeed what is the process.
Plz confirm on priority

Mail id : [protected]@gmail.com

Am an icici bank customer. 20/12/19 amt. 742.16/12/19 rs. 413 +28/11/19amt 310 16/11/19 amt 143+413+333 11/11/19 amt 161 14/10/19amt 413.11/10/19 amt 313. 19/09/19 amt 472. 08/08/19amt 413. Ecsrtnchg charged total 41000 arroud. Rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is.

Hi, i have not got any credit card delivered from icici.
Now i am getting bills every month for no reason.
Tried contacting icici customer care - no response - couldn't even talk to any of the representatives.
Sent email to icici still no reply it been 4-5 days i'm waiting.

Amount on hold or minus: rs. -1963
Account no:[protected]

Kindly sort this or call me [protected]

Dear icici. I applied the fast tag through icici dated on 15.11.2019 and tag id. 11488785. Trans id. 2090106. Money deducted 499 and tag not delivered. Now completed more than 1 month. Still not yet received the toll tag. No response from icici bank. Sorry to say, if you're not professional to do the things proper way please cancel it return the money. So i can approach any other company will get tool tag.. I think you're unable to solve this problem. But what's about money.

Hi,

I am a senior citizen of 68 years old and a heart patient. Since the past one month i have been receiving excessive harassment by icici recovery bank agents. I had formally complained on your email address as well not no response. They stand out my house refuse to go. Over the phone they use very harsh language. I am very stressed with their behavior. All this is against rbi policies. Please look into this matter asap.

There was a deduction of 413 rupees from ym bank account. I dint know the reason why. Please help me get it back or atleast the reason of this deduction. Customer care doesn't pick up and this is really bad for customers like me do forget and ignore these charges. Please help me resolve it as soon as possible else i'll have to take some more steps
Icici bank — nach_ad_rtn_chrg~bajajfin, its deducting from my account.

Icici agents are asking us to provde details of some unknown person : visveswar, we are senior citizens and heart patients and troubling us a lot. We don't any person. Tell your agents not to visit our house and don't trouble us please. Because of this harressment if our health is spoiled bank and collection agents will be responsible of it. Tell them not visit our house.

Mentioned bank email i'd not visible to contact uou

Some collection agents are repeatedly visiting our house, we are recently purchased the house few month back and these agents are bothering our tenants in the house with old age old people, women and kids and asking about some other unknown person : vishveshwar details, ensure they don't harass us. Kindly take strict action and ensure that they don't visit our house.

I applied for icici fastag, on 2 nov, i have no news today on 22 dec 19, that where it is. They have not sent me the tracking number as sms so that i could track its location.
Name: sandesh tripathi
Tag acc no:21989312
Their customer care does not have the tracking number it says, call after 7 am. Their all customer care adhikari always busy, such a bad customer service.

Applied for fastag through imobile app of icici bank on 04 dec 19 and the amount debited 499.12 from my icici bank account. Thereafter no updates recieved. Fastag not received till date. Customer id[protected]. It was notified that with in 08 working days fastag will be delivered, however the same not recieved till date. It is requested to intimate the status or dispatch details immediately.

I am an account holder of icici bank. When i checked my account balance it was deducted by 3306 rs in 8 month with out any message or notification. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw charge of of smab chgs. My account no is[protected] contact no-[protected], [protected] email [protected]@gmail.com

Icici agents are asking us to provde details of some unknown person : vishveshwar, we are senior citizens and heart patients and troubling us a lot. We don't any person. Tell your agents not to visit our house and don't trouble us please. Because of this harressment if our health is spoiled bank and collection agents will be responsible of it. Tell them not visit our house

Some collection agents are repeatedly visiting our house, we are senior citizens and health patient and asking about some other unknown person : vishveshwar details, even after we saying we don't know that person and after some time coming back with group of people and harassing us a lot. Kindly take strict action and ensure that they don't visit our house. Collection agent mobile no's : [protected], [protected], [protected]

I have been getting atleast 5 promotional calls from icici everyday regarding the same promotional policy. After complaining, icici has not taken any action except apologizing a bunch of times. This isnt only about me, icici has been harassing all customers regularly.

On complaining, they added me to do not disturb list but i'm still calls. These are the few numbers:
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Please note there is a *mobile number* in the list above. Icici is sharing my number to third parties who are then calling me regarding promotional offers.

I've been complaining and mail icici since 3months now and they have not taken any substantial steps to prevent this from happening to me or other customers.

This is customer harrassment, privacy breach and poor customer services.

Date of incident : 5 november 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.
I made a complain at icici bank and again someone called me. I was saying again and again that i want to deactivate my plan but instead they forcefully gave started a resolution, in which they returned 400 and the plan is still active.

I just want my money back and deactivate this plan.
And stop harassing people this way.

My a/c number:[protected]
One assist relationship number: 9183482

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
Jaya jindal

I have applied for fastag on 02/12/2019, but still have not received the fastag. I tried calling customer care several times on both customer care number (1800 and 1860), but both numbers are not reachable, they just put you on wait. It seems icici bank is cheating the customers by charging rs. 499 amount and then there is no response from them. They just collect the money from various customers and keep it with them without providing them support and physical fastag card. I do not know, why people are not taking an action against them, as it seems a common issue with various people with icici fastag service..
I would like to know how to contact icici fastag customer service, as below numbers provided by them are not reachable.

[protected] or chargeable number[protected].