ICICI Bank Complaints & Reviews

Hi Team,

The ATM machine is off due to a power cut, so I didn’t get money, but my money is deducted from my account.

PFB details:-Acct XX670 debited with INR 600.00 on 02-Jan-20.Info: NFS*BPCN1494*.Call 18002662 for dispute or SMS BLOCK 670 to [protected]
Time:-01:09PM
Money counting (Sound) was in process, due to power cut, cash was not delivered but amount gets deducted. No ups or generator facility available, I have checked "immediately" within 5 to 10 minutes after this problem checked nearby icici atm - balance shows after deduction.

Please refund amount on priority basis.

Thanks & Regards,
Ganesh Ashok Ingale
[protected].

Hi my name is sheeba selvaraj my account has been debited an amt of 6800 yesterday without any approval from my end.. how is that possible this is the second time am facing this issue.. look into this problem and refund the money as soon as possible.. why this activities only done on icici bank I don't know.. other banks are safe and secure..

Chennasamudhram toll plaza detucted money for 2 times we want to know the reason why they detected rs.20
We need to know this immediately

Dear customer, your fastag a/c has been debited for rs. 45 for transaction by vehicle tn73m8584 at toll chennasamaduram on[protected]t08:06:47. Balance amount in the a/c is rs. 455 - hdfc bank ltd.

Dear customer, your fastag a/c has been debited for rs. 20 for transaction by vehicle tn73m8584 at toll chennasamaduram on[protected]t18:00:23. Balance amount in the a/c is rs. 380 - hdfc bank ltd.

I am ravindra vishwakarma. 570.00 rupees has been deducted from my account as[protected] dp chgs till sep-15) dp charges on

29/10/2015. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My account number is[protected].

Im saket kant sharma holding icici saving a/c number[protected], amount had been detected 3 time no idea about it. I called to bajaj stating amount had been detected from icici bank.

2 31/12/2019 nach_ad_rtn_chrg~bajajfin~02nov19~8c5feb dr. 324.36
3 31/12/2019 nach_ad_rtn_chrg~bajajfin~02dec19~59bf00 dr. 413.00
4 31/12/2019 nach_ad_rtn_chrg~bajajfin~02dec19~59bf00 dr. 884.95

Please do needful

757 rs have been deducted from my bank account in name of dmc dp charges but i have never opened nor requested to open a demat account in icici and there was no prior notice of the deduction nor any message was received when it was deducted. This is complete cheating and i want my money back asap. I mailed it and you sent a form to fill and submit in the nearest demat enabled branch but i ain't going anywhere as i have not got the demat account opened and thereby not going anywhere to get it closed. Just return my money.

Vikravandi tool booth deducted twice 31dec2019 night

Dear customer, your fastag a/c has been debited for rs. 80 for transaction by vehicle tn01au7531 at toll vikkravandi toll plaza on[protected]t16:24:35. Balance amount in the a/c is rs. Xxx - hdfc bank ltd.

Dear customer, your fastag a/c has been debited for rs. 80 for transaction by vehicle tn01au7531 at toll vikkravandi toll plaza on[protected]t19:49:18. Balance amount in the a/c is rs. Xxx - hdfc bank ltd.

I have made payment of rs. 3000 on 25/12/2019, and rs. 2000 . Amount debited from my account but fastag not recharged. I have complained about it to both bank and fastag company but there is no response. Please try to solve my problem because my 5000 rs. Is lost after transaction. I have used ICICI bank fastag app. And lost my money. Bank is saying that money is paid to fastag account and fastag company is saying that it is bank problem. They both are fooling me and i can't understand where to complaint about this problem so i am there. Please help me. Hope that my problem will be solved shortly.

I am shivam bhardwaj. 826.00 rupees has been deducted from my account asdmc/in[protected] dp chgs till n
Ov-19dmc charges on

27/12/2019. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My account number is[protected].

My previous credit card has been blocked but since i received a message for the statement of previous credit card. My new credit card has been generated but the pin for the new credit card is not yet generated. I want to know why i am getting the statement for previous credit card number after it has been blocked. Please provide clarification for the same.

Fastag not accepted at kadthal toll plaza, rangareddy dist... Although i have fastag working, they asked me to join the cash que. And only single queue is working... For fastag and cash toll. What is the purpose of taking fastag.. If no seperate line maintained. Please take action on kadthal toll plaza as they are not maintaining proper fastag line or following rules.

Date[protected] fraudulent transaction happened on my icici debit card for the amount of rs.5, 530 in single transaction.

Please note that i didn't lose my debit card or give my card details or internet banking information or 3d secure pin to anyone and debit card was with me when all said transaction took place. This had happened once before as well through vin/innovative but i assumed that it was a transaction i made and...

This is such a pain. Everytime i need to do an online transaction, i need otp and even though i have the correct german number registered the otps reach me sometimes and many don't. And when travelling, i have to make expensive calls to the customer service line to get the otp on the phone. Worst is when i am travelling internationally, i have to call them from my registered mobile number to get the otp. The roaming charges i pay sometimes half as much as the transaction i am trying to make.

Icici customer care's response when i call them is "there is no issue at our end sir"...

If a customer is not able to get the promised service there is an issue at your end silly!!!

Frustrating.

Received a defective fastag which does not work most of the times. Raised complaint couple of years back as well and no response. Tried to call the customer care multiple times - it does not connect or disconnects after sometime.

Customer id: 10092916

Complaint numbers:
Cmp[protected] - wrong apartment number in contact info
Cmp[protected] - replacement tag needed

Please callme and fix these issues asap.

My account has been debited with 1711 on multiple days from "tpsl" whom i have not authorized to take money from in any form.

This is a violation to privacy from bank as well for providing my information without my notice. I request proper actions to be taken.

Find below the fraudulent transactions. I have masked using asterisk which i assume to be confidential transaction ids.

S no. Value date transaction date transaction remarks withdrawal amount (Inr) balance

3 [protected] [protected] nach_ad_rtn_chrg~tpsl~28o 216.44 0.12
Ct19~*
6 [protected] [protected] nach_ad_rtn_chrg~tpsl~28o 196.56 1, 404.56
Ct19~*
7 [protected] [protected] nach_ad_rtn_chrg~tpsl~27n 885 519.56
Ov19~*
8 [protected] [protected] nach_ad_rtn_chrg~tpsl~26n 413 106.56
Ov19~*

My sb account number is[protected] and i have purchased icici fastag through online for my car ap31ce9415 through icici website and the fastag account no. 22132846 and icici fastag account no. 11694320has been activated on 29/11/2019. My account was debited with rs 499.12 towards the charges and recharge amount, refundable advance. Till date i have not received by fastag and customer is not responding even after repeated request.

Icici deduct 642 rupees from my new icici salary account, i have talked with phone banking officer for this deduction after three hours conversation over phone, he told me it id demat lien is showing visit nearest branch and close demat account and money will be refund i have visited 2 -3 icici bank branches they are saying demat closure facility is not available in those branch or you can visit r. N mukherjee road branch which is not possible for me. I have mailed icici bank consumer they send me mumbai address with demat closure form for submit form to that address for closing the demat account. I have filled form and through speed post send form to mentioned address but after few days they maid me my form is rejected due to annual maintenance charges is showing near about 4000 they suggest me go to demat enable branch and clear the dues and close the account, i have never used any icici demat account, one of your fraud representative came for open a salary account and he signed some form to me after deduct money after few years i know i have a demat account. They not closing my demat account and also money has been deducted from my account.

I applied for ICICI FASTAG for my i10 car having last 4 digits of vehicle registration number as 8949.I submitted my documents in Gandhi Nagar Branch in Jammu.

The fastag was issued to me but to my horror the vehicle registration number assigned to my fastag account was 8948 instead of 8949. I subsequently submitted a request o[censored]pdation of vehicle registration number by raising a ticket online after logging into my account on 13/12/2019 and also uploaded my RC. The webiste claims that it will take only one working day to update the vehicle number but even after a lapse of more than 15 days my complaint is not resolved. My Ticket No. : CMP[protected]. Kindly help me in this matter

I ravi parkash sharma had joined icici bank, airport road branch as an officer in 2015. I worked hard and did my work with dedication, resulting which i was promoted to sr. Officer and mr. Sarvesh kumar appreciated me. After that i was selected for po batch. I did my pgdb in banking and finance in[protected]. I joined back as branch sales manager at ranjit avenue, amritsar branch in 2019 under branch manager rohit kundra. I once again started working hard. One day rohit kundra demanded rs.2000 from me for a whiskey party. I am from a pure vegetarian and non drinker brahmin family due to which i refused to participate. The same happened next month and i again refused to contribute. This was the reason. I send to the regional office, amritsar. There i started working with regional head sales, dinesh kumar. But due to encouragement of rohit kundra regarding rs 2000, dinesh kumar started talking to me in abusive language. He started insulting me on calls sitting in same cabin in front of me. He told me that i have to report him in morning and evening and do nothing else. He told me just have to sit idle all day. Then he started asking me to make my daily sales report. I told him that he is not allowing me to go in field. How will i able to work, this way he is harrasing me and using abusive language. I reported against him to my regional head and showed him the recording too. But he told me that the way job goes. Then rohit kundra, dinesh kumar and abhinav sharma made sure that i was transferred to sirsa. This came as big shock to me. They were fully aware that my mother and father are old and not well so i will not be able to join at sirsa so i will have to resign. The same happened and i have to resign from my job due to all of them.
Here all fault lies within me, that i was the one performing my duties with dedication and worked hard. If i would have paricipated in their whiskey parties, then i would have been branch manager by now.

Reasons of resigning
I ravi parkash sharma resign from my job in icici bank due to the harassment i was facing in my bank.
From last 6 months, i have been harassed at my job in the following way:
1. Dinesh kumar talking to me in abusive language in front of all staff.
2. I have not been paid my petrol reimbursement from last 4 months.
3. I had to provide medical certificate even if i had to get 1 day leave and that leave also get
Rejected.
4. I was demoted from branch sales manager to priviledge banker and transferred.
5. I was made to sit idle and then ashamed.
6. Rohit kundra demanded rs 2000 every month from me for whiskey party.
7. Knowing that i am a brahmin, rohit kundra asked me to drink whiskey.
8. Abhinav sharma said “assi te wadde wadde sidhe kar ditte, ravi tumko bhi kar denge”.
9. I meet abhinav sharma on[protected] and he demanded rs 1 lakh and said i stop your transfer.
10. Dinesh kumar said if i were a girl, i would never have been transferred.

1)I approved 3 mandate of INR 59200 Ujjivan IPO (4lots) (bid via zerodha) via Imobile (BHIM UPI) on 3rd December 2019. Later on 4th december 2019 3 update came on same mandate of same amount INR 59200.
But bank put a total lien of INR 355320.

2)I kept complaining about the issue and also reported that there is a bug in their app but no one took me seriously and i was told that everything will be fine after mandate gets revoke.
3)Mandate got revoke on 12/12/2019, INR 177660 out of INR 355320 got unblocked but rest INR 177660 is still lien.

No body from bank side is giving me proper ticket number and they are replying through mail. in every mail they are giving me next date by which i will get an update but no body is informing me on actual update on money.

Instead of helping me on lien removal by contacting and coordinating with whoever they are saying they don, t have approval, they just say the don't have any update about it or we'll update you .
Howw much longer Do I have to face this. it's been more than 15 days I am contacting branch operations and customer support team and not getting any concrete resolution.

Do I have to beg for my own money.