Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Aug 25, 2026
Complaints 23793
Resolved
14309
Unresolved
9484
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 416

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jigar8888
Mar 31, 2020
Report
Copy

I am jigar patel, an mount of 826.00 rupees has been deducted from my account in the name of "dmc/in[protected] dp chgs till feb-20" on 30th march 2020

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed.

Customer id :[protected]
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 31, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0d37i) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Apr 07, 2020
Updated by jigar8888
it shows email address "[protected]@icicibank.com" even if I am logged in. I don't think this is valid email. Please provide proper email address.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Harish Thota
    from Bengaluru, Karnataka
    Mar 30, 2020
    Report
    Copy

    My name is thotapally harish. I have a account with your icici bank. My mobile num [protected]. Rs 234 deducted from my account on[protected]. I dont know why you had deduct my money. I didn't received any message to my mobile.
    I need my money back to my account asap other wise i ll compliant in consumer court.
    My mobile number [protected]
    Please call me for account details
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 31, 2020
    ICICI Bank Customer Care's response
    Dear Harish Thota,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Apr 15, 2020
    Updated by Harish Thota
    Till now any one not in contact with me
    Apr 17, 2020
    Updated by Harish Thota
    Again the 4 rs deduct from my account with intimating. please contact asap otherwise after lockdown ill complaint in consumer court
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anandpaike
      Mar 30, 2020
      Report
      Copy

      Address: Ausa Road Latur, 413512

      Dear sir/madam,

      I have been residing in germany and for my icici bank nro account the bank is not updating the mobile number. Icici banks customer service is not available/working and i am not able to make any kind of transactions. International mobile number updation is very key as the otps are received on this number for transaction purpose.

      Thank you & best regards, anand paike
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 31, 2020
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0d34j) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Mar 31, 2020
      Updated by anandpaike
      Dear ICICI Bank Customer Service Team,

      Will you please mention which Email address of ICICI Bank should I contact? No Emails can be sent to [protected]@icicibank.com

      Please update my following Mobile Numbers to your system as below. You can call me on my Germany Nr[protected]

      For Banking system update-

      International (Germany Nr[protected]
      India Mobile Nr[protected]

      Please confirm once you update above Mobile nr into your Banking system.
      Thank you & best regards,
      Anand Paike
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        VasimShaikh89
        Mar 30, 2020
        Resolved
        Report
        Copy
        Resolved

        Address: Mumbai City, Maharashtra, 400087

        I am vasim shaikh, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to comlain anywhere else if needed
        Apr 30, 2020
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 30, 2020
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cyc6) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        I am Alok Goel, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th March 2020

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
        Need the refund asap, do the needful
        ICICI Bank Customer Care's response, Mar 31, 2020
        Verified Support
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0cyc6_01) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        I am Akash Ukinkar, an mount of 200.00 rupees has been deducted from my account in the name of dp chgs till JUL-20 on 14th SEP 2020

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to comlain anywhere else if needed
        ADVERTISEMENT
        I am Akash, an mount of 200.00 rupees has been deducted from my account in the name of dp chgs till JUL-20 on 14th SEP 2020

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to comlain anywhere else if needed
        ADVERTISEMENT
        I am Riddhi Busa, an amount of 550.67 rupees has been deducted from my account in the name of DP CHGS till Feb-21.

        I have never activated and used my Demat account and most importantly I don't even know that I hold a Demat account till now. There was no prior notice of deduction and I haven't received any deduction message.

        I need my money back and am ready to complain anywhere else if needed.
        I am Rohit Shrivastava, amount of 826.00 rupees has been deducted from my account in the name of dp chgs till April 2021.My account number is[protected].

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back
        I am Mohan Gokada, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till May 2021

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to complain anywhere else if needed.
        I am Y Krupadanam, an mount of 76.61 rupees has been deducted from my account in the name of dp chgs till Jul 2021 on 30/08/2021

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to complain anywhere else if needed.
        Please Solve the problem
        I am Kunal Kumar Das, an mount of 826 rupees has been deducted from my account in the name of dp chgs till Jul 2021 on 27/08/2021

        I have never activated and used my demat account. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to complain anywhere else if needed.
        Please Solve the problem
        I am sairamreddy, an mount of 294.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to comlain anywhere else if ne
        I am Manish Kumar, an mount of 821.00 rupees has been deducted from my account in the name of dp chgs till 20 on 30th march 2020

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
        Ms70815's reply, May 9, 2022
        I need my money back and am ready to complain anywhere else if needed.
        Please Solve the problem
        I am manish kumar, an mount of 821.00 rupees has been deducted from my account in the name of dp chgs till dp charges till mar-22

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to complain anywhere else if neeeded.
        Reply
        Central Delhi City, Delhi- 11003

        I am Rozi khhatoon, an mount of 826.00 rupees has been deducted from my account in the name of DP C HGS TILL on APR-2023

        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

        I need my money back and am ready to comlain anywhere else if needed
        Helpful
        64 other people found this review helpful
        64 found this helpful
        12 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kannan4
          Mar 30, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: Chennai, 600099

          Hi all,

          I am having my salary accout in icici bank. Atmdec chg/[protected]/2022+gst 29.5 and atmdec chg/[protected]/2022+gst 29.5 were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.
          Moreever, it is also legal as per rbi rule.
          Transaction details :
          Atmdec chg/[protected]/2022+gst 29.5
          Atmdec chg/[protected]/2022+gst 29.5
          Thanks
          Kannan s
          May 3, 2020
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 30, 2020
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cyc7) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bijujosep
            Mar 30, 2020
            Report
            Copy

            Address: 560068

            My saving bank account with icici bank has debited inr 826/-
            There was no prior intimation or details shared for what this is debited.
            I've not used by debit card for more than a month and wondering how the bank can deduct this amount from my sb account.

            Would like to escalate about this action of the bank.
            Will follow up to ensure that the money is credited back to my account

            Thanks
            Biju jose
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 30, 2020
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cwk5) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sadhana Vastre
              Mar 29, 2020
              Report
              Copy

              Address: Kolhapur, Maharashtra, 416115

              I am icici bank customer. On 13-03-20 ecsrtnchg charged 590 rupees charged to my account. I don't know what the charges ecsrtnchg. The bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. This type direction is not good please return / credit my charged amount to account.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aishu119
                from Bengaluru, Karnataka
                Mar 29, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: Chennai, Tamil Nadu, 600040

                Dear sir,
                Myself ex employee of icici bank employee code : 436400 i resigned on 31st jan 2020
                Still i didn't received my releving letter
                Kindly lookin to the issue
                I went the company website there is no option to get the same in alumini site one option is there but that is not working. That letter is more important to me i need the same pls solve this issue
                Apr 29, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 29, 2020
                ICICI Bank Customer Care's response
                Dear Aishu,

                We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  prithveez
                  from Delhi, Delhi
                  Mar 28, 2020
                  Report
                  Copy

                  Address: Khaniwade Toll Plaza Maharastra

                  Vehicle registration - mh12ml5726
                  Journey date - march 18, 2020.
                  Toll plaza - khaniwade toll plaza

                  I was traveling from mumbai to surat on the above mentioned date. My fastag account had a balance of around rs. 1500+. At the khaniwade toll plaza, i was asked to pay the amount. I said fastag is there in my car. He said the machine showing zero balance. I believed him and paid rs. 70. The receipt was also given. But after around 15 minutes i had notice the sms mentioning that rs.70 deducted from my account.

                  The money was taken twice and it should be refunded to my account. It was charged twice because of fault on their side.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Robin T A
                    Mar 28, 2020
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kaloor, Ernakulam, Kerala, 682017

                    I want to bring to the notice of people having icici bank account, they are charging or debiting 29.65 from your account if any online transaction get rejected or you have done any transaction online and your card do not have insufficient fund. Icici bank is charging money without any intimation to there customers
                    30/03/2020 posdec chg/[protected]/9967+gst dr. 29.50
                    26/03/2020 posdec chg/[protected]/9967+gst dr. 29.50
                    4 26/03/2020 posdec chg/[protected]/9967+gst dr. 29.50
                    5 26/03/2020 posdec chg/[protected]/9967+gst dr. 29.50
                    8 26/03/2020 posdec chg/[protected]/9967+gst dr. 29.50
                    9 26/03/2020 posdec chg/[protected]/9967+gst dr. 29.50
                    10 25/03/2020 posdec chg/[protected]/9967+gst dr 29.50
                    Apr 28, 2020
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 28, 2020
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cmz6) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cmz6) in the subject line of your email. Our official will assist you.

                    The above message from icici, the mail id is not working
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      prabhuraaman
                      from Hyderabad, Telangana
                      Mar 28, 2020
                      Report
                      Copy

                      Address: 140/2 Ist Main Road Thilakar Avenue Baliah Garden Madipakkam Chennai -91, 600091

                      This is Reversal of financial transactions charged and Over limit fee charged -
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        ketn94
                        Mar 27, 2020
                        Report
                        Copy

                        Address: Ranchi, Jharkhand, 834009

                        I am an account holder if icici from past 9 months and the icici bank has deducted rs 29.50 from my account that too “5times” on the “same date” on ”pos dec chg”. Firstly if there is insufficient balance the amount would be deducted once, but here they have deducted it again and again till the balance in my account came to zero. What is this charges? And why don’t we get messages for these transactions, usually any debit or credit to our account send us messages but for this kind of deductions they never send any text messages. Why? This is totally fraud and the customer should be made aware for this kind of deductions. And when we call customer care they don’t even answer or by mistake if someone does they cut the call in between and then we have to again repeat the process again and again wasting our whole day. I don’t care i want my money back. Bloody frauds, will make sure once this is sorted i will withdraw my account from your bank. Please solve this issue at earliest. I request the consumer forum to take strict action against the bank. Like this they deduct from so many peoples account and make money illegally. Customer should be made aware of all the deductions on his/her account. This is the way they steal money from account holders, such bcz the amount is small no one thinks much but this how they make crores. I request the consumer forum to take strict action against this
                        ICICI Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aravindraj Solaimuthu
                          Mar 27, 2020
                          Report
                          Copy

                          Address: 600116

                          My account has been debited INR 199 in VSI*AMAZON STAN for past few months.
                          I dont have amazon prime membership yet i have been debited these sums.
                          I want my money to be refunded back to my account
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            TONMOI DAS KASHYAP
                            Mar 27, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: H. No. -9, Uzan Bazar, Rajbari, M. G. Road, Kamrup Metropolitan, Assam, 781001

                            On 22nd march 2020 i received an sms and also an email.in the sms it was written ' dear customer we have registered request for new policy wa privilege single rs 1899 for one assist. Your request no sr[protected] dated 22 mar 20 will be completed. An amount of rs 1899 was deducted from my account.
                            I called several times to customer care but they are saying no such plan is activated. So look into the matter immediately and i don't want any such plan activated from my account and refund the amount at the earliest to my account.
                            Apr 28, 2020
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 27, 2020
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cin0) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            My account got debited with totaly 1200 ECSRTNCHG - what is this actually, why this amount debited and didn't got text message about it.
                            Saleem selvi's reply, Mar 27, 2020
                            Plz refund the amount and how to avoid this charges in future.
                            ICICI Bank Customer Care's response, Mar 27, 2020
                            Verified Support
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0cin0_01) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Returned Undelivered: Prepaid Card Smart City Card for Acct XX2603 sent by Blue Dart Courier, AWB [protected] returned due to-No Such Consignee At The Given Address. For re-dispatch, visit bit.ly/2prKKli.
                            Sangita Koshiya's reply, Mar 20, 2020
                            Returned Undelivered: Prepaid Card Smart City Card for Acct XX2603 sent by Blue Dart Courier, AWB 37270066304 returned due to-No Such Consignee At The Given Address. For re-dispatch, visit bit.ly/2prKKli.
                            Sangita Koshiya's reply, Mar 20, 2020
                            Returned Undelivered: Prepaid Card Smart City Card for Acct XX2603 sent by Blue Dart Courier, AWB 37270066304 returned due to-No Such Consignee At The Given Address. For re-dispatch, visit bit.ly/2prKKli.
                            ICICI Bank Customer Care's response, Mar 27, 2020
                            Verified Support
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0cin0_001) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sandeep Kolar
                              from Powai, Maharashtra
                              Mar 27, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Mumbai City, Maharashtra, 400088

                              My name is sandeep s kolar bahut hi gatiya bank hai ac mai paise dike nahi kat kar deta hai ab yai courfew kai karan paise nikal nahi paya mai inhone yai 3 faltu deduction bata kai kat kar diya paise mere kat diye yai bata kai sgst 53.46 cgst 53.46 and smab 594 feb yai kya hai mera ac titanium salery ac hai detail mai nil aa raha hai us mai koi charges nahi hai aisa bata raha hai muje web side pai
                              Apr 28, 2020
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 27, 2020
                              ICICI Bank Customer Care's response
                              Dear Sandeep Kolar,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cimr) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              An amount of Rs 999 has been deduted from my account on 26 th march 2020 stating vsiamazon stan. I would like to infrom you i havnt done any transactions as such.. I will be highly greatful if you all look into the matter and resolve the issue as early as possible
                              ICICI Bank Customer Care's response, Mar 27, 2020
                              Verified Support
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0cimr_01) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              My account number is[protected].
                              My account have got deducted 4 times stating POSDEC charges but I have not used my card any where having insufficient fund or incomplete transaction.

                              Refund the money immediately.
                              ICICI Bank Customer Care's response, Mar 27, 2020
                              Verified Support
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              My account number[protected] Kyu kat RHA paisa
                              Deepu Kanojiya's reply, Mar 24, 2020
                              Kyu kata
                              ICICI Bank Customer Care's response, Mar 27, 2020
                              Verified Support
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              3 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                pujakapur
                                Mar 26, 2020
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: New Delhi, Delhi, 110009

                                I have salary account in icici bank and in this 15 days i got 2 mail where icici deducted 29.50 twice for posdec chg/[protected]/5026+gst, however i checked on google and found that it is charged due to insufficient balance and transaction decline, so i checked my transaction also and i have enough balance also everytime, so after having balance in my account they have charged this for twice.
                                Worst service ever.
                                Mar 26, 2020
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 27, 2020
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Johnstephena
                                  Mar 26, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: KNarayanpura, Hennur, 560077

                                  Dear sir/ madam

                                  I had taken personal loan for personal reason. Due to problems in my life, i lost my job and i was jobless for 1.3 years. During these months i could not able to pay my emi's.

                                  My answers for the collection agents (Harassment agents) was only one thing "i do not have job and i do not have money to pay emi"

                                  On feb i got job in infosys and my salary account is icici bank. I see that my pending loan has been linked to salary account. Now it is showing negative balance of -190776.00. Whatever my salary comes it will be auto deducted. Not sure who linked loan account to my salary account without showing mercy on me.

                                  I am a solo bread earner for my family (Wife, 7 months baby, 75+ elderly parents). Please tell me how we will survive without money. It is really painful decision your bank has taken.

                                  Request you to kindly unlink my loan account from salary account. I am ready to pay as emi since i have job now. Show mercy me and towards my family. Please i beg you all. I have lot of other debts as well.

                                  Bank account no:[protected]
                                  Loan account no: lpbng[protected]

                                  I am writing this directly to noida office because on 31st my salary will get credited and if it goes auto debit my balance will be zero, than i will be facing lot of problem to run my daily life.

                                  Just for your information: loan amount i deposited in ‘tgs construction company’ to buy 1 bhk flat but after demonetization company went on fraud and i lost all the money and no flat. End up only in paying loan emi's.

                                  Awaiting for your immediate response.
                                  Apr 28, 2020
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 26, 2020
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Sir please without information 1899 Rs deducted my account & loaded WA Privilege single policy this policy I have no required so please my amount refund in my account[protected]
                                  Devendra Kumar Mishra's reply, Mar 26, 2020
                                  Sir please refund my amount which deducted my account 1899 Rs.& Stop to WA Privilege single policy
                                  Devendra Kumar Mishra's reply, Mar 26, 2020
                                  Sir kya hua my amount refund or not my account
                                  ICICI Bank Customer Care's response, Mar 27, 2020
                                  Verified Support
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Dear Sir,
                                  I'm Sankalp holding ICICI savings account for past 10 years. A/C 00XXXXXX4653 Noida UP.
                                  Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
                                  Please take some action against the bank, if it is not complying RBI standards / guidelines.
                                  Sankalp Raghav's reply, Mar 20, 2020
                                  Hi.

                                  17/03/2020 MABchgs-Feb20+GST Dr 707.98
                                  ICICI Bank Customer Care's response, Mar 27, 2020
                                  Verified Support
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0cd0d_001) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    karanmzms.1996
                                    from Shillong, Meghalaya
                                    Mar 24, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I made a payment of 49$ through my amount to buy dr. Najeeb lectures on 3rd march 2020, of which 44$ were reverted back... But my account is not reflecting the reverted amount... For this i contacted bank but they are not not helping me on that, i am too frustrated... Plz help me out
                                    A/c no[protected]
                                    A/c holder name - arif wequar
                                    Contact no - [protected], [protected]
                                    Email - [protected]@gmail.com
                                    Apr 28, 2020
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 25, 2020
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gundla
                                      Mar 23, 2020
                                      Report
                                      Copy

                                      Address: Nanakramguda, Hyderabad, Telangana

                                      My 3000 rups has been debited from my account
                                      Mar 23, 2020
                                      Updated by Gundla
                                      My 3000 rupees debited from my account
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jeff Gonsalves
                                        Mar 23, 2020
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Thane, Maharashtra, 401202

                                        Hi team,

                                        I have paid credit card bills with auto-debit facility. But unable to pay due to some personal financial reasons. I have been charged as below:

                                        Auto debit return - 450 rs
                                        Late payment charges - 500 rs
                                        Interest charges - 161 rs
                                        Total - 1200 rs almost for credit card bill of 1700rs.

                                        Can you please waive this charges so i can pay the bill.
                                        Credit card - [protected]
                                        Apr 24, 2020
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 23, 2020
                                        ICICI Bank Customer Care's response
                                        Dear Jeff Gonsalves,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        I got a call from icici bank they informed me about the one assit plan and after some days they activated the offer with out my permission and my amount is debited 1899 rs and request you to cancel this offer and refund this offer as soon as possible
                                        ICICI Bank Customer Care's response, Mar 24, 2020
                                        Verified Support
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a0c1m9_01) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit