[Resolved] ICICI Bank — VOID-SALE Not Refunded | |
Hello, On Tuesday 26th October 2021 amount of Rs- 15490 was deducted for Mobile purchase from my ICICI credit card at a Smart Gadget Sale, SCF-217, Huda Market, Faridabad. and again try but same amount was deducted and voided due to converted in EMI which was not required. But as soon as we realized we made EMI and the manager within 10 mins. Hence it was not settled he gave us the void sale receipt for that transaction and told that in maximum 48 hours the amt will be refunded to my card. After 48 hours, i have contacted the customer care executive of ICICI bank and explained him on the issue, for which they asked me to wait for 7 working days and email the receipts. I have emailed the receipts with Card details and mobile number. I contacted the customer care executive of ICICI bank again on 2th November 2021. Kindly request you to fasten up the process and help me refund my money back. Was this information helpful? | |
Dec 5, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 03, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (702662) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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