[Resolved]  ICICI Bank — vsi* amazon stan transaction

My account got suddenly got debited with sms bank description of the transaction as vsi amazon stan of rs 129/-
And this keeps happening every month. Every time i call customer care representatives they transfer calls to multiple department and told me that i will receive email and then i have to reply with the details, donotreply email doesnt take replies so m not sure what else should i do. M tierd following up everytime.
I have attached my screenshot for the same. Please cancel and refund the amount as neither me or my family or anyone else has the access to my account not i have recharged any prime membership.