[Resolved]  ICICI Bank — Vsi www money withdrawal

Address:Kamlanagar, new delhi 110007

How can icici withdraw money from my bank account with vsi www money written on it.

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX857 on 23-Aug-21. Info: VSI*WWW MONEY. The Available Balance is INR. Call on 18002662 for dispute or SMS BLOCK 857 to [protected] .

Is this some kind of joke ?? I never renewed any money control service. How can you withdraw without any otp ? I received this text and 999 has been debited from my account.

Kindly credit the same amount asap.
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Oct 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (453015) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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