[Resolved]  ICICI Bank — VVVV worst experience with ICICI bank not responding after pay bill amt 39500-

Hai Sir/Madam
I had talked with customer care 15/09/21 AMAN (Supervisor)
He had guided like I had sent a message, no response from your side. 17/09/21 JOYTHI (Supervisor) cut my call when we were talking, thereafter I tried to call again. She refused to talk with Priya Customer care. She had connected with JAY ( Supervisor) . He talked rashly and cut my call. you did not respond properly so I will wait upto tomorrow morning 11am.(18/09/21). If not solve this I will Complaint to Consumer court they will find what is real. I had complained in the same SBI customer care they had talked with politely and resolved my problem within 24hrs and given confirmation by mail that I had sent money Rs39500/- successfully transferred to ICICI BANK.
VVVVVVVV worst experience with your Customer care Supervisors 1) JOYTHI (Supervisor) 2) JAY ( Supervisor)

This is N Mohanmurali. I have a Credit card ([protected]) of ICICI Bank, Aug 2021 Bill I had paid through online banking of SBI. Bill Amount Rs 39407.37, So I had Paid
1) INB txn of Rs 25000/- frm A/c X2761 ref#IV07085966 on 06 Sep 2021 and
2) INB txn of Rs 14500/- frm A/c X2761 ref#IV07086284 on 06 Sep 2021
total 39500
is not returned in my SBI account. it is showing paid. But My ICICI Credit Card till Showing Due Amount is not reduced could you Please Clear It as soon as possible. Please contact me by mail. Actually, my phone is switched off due to my exams.

Yours faithfully
EX Sepoy N Mohanmurali
[protected]
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Oct 24, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (533953) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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