[Resolved]  ICICI Bank — Waive off Charges of interest Amazon pay Icici credit card

Hello sir,
I am using Amazon pay ICICI credit card. I have paid credit bill amount Rs. 10000 via Amazon Pay UPI date of 21 December 2023. Order ID:[protected]. This payment decline 29th December 2023 after successful payment. Amount also return to bank 29th December. But Credit card bill not credited to card. Amazon due date is 24th December 2023.
I have paid credit card bill payment after cancelation my payment Rs. 10000 on date
[protected]. But ICICI bank charges interest Amount Rs. 7434.31 and IGST CI amount Rs. 1338.18. Total charges of ICICI bank 8772. I am totally disappointed 😞. I am paid credit card bill before the due date but ICICI bank charges interest Amount.
I pay off my entire amount every month. There no late payments past date. Please waive the Interest Charges fee Rs. 8772. Kidney revises the charges. I also attached payment details image for your reference.
ICICI credit card Number: [protected].

Thanks you
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Feb 22, 2024
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2024
ICICI Bank Customer Care's response
Dear John Jebadurai,

We are at your service. We have made a note of your card number. Our official will get in touch with you at the earliest to help resolve your concern. Further, we urge you to immediately delete the card number from this post and not share it further on social media, as it is an important personal information.

Regards,
ICICI Bank Customer Service Team
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