[Resolved]  ICICI Bank — Waive off request for late payment charges on ICICI Makemytrip credit card

I am Priya Rathore and my account number is[protected], which is my salary account.
I have ICICI MakemyTrip Credit card. with card number: [protected]
I always pay my credit card bills on time and always have sufficient balance in account as well.
I have paid only 3 days late payment for my due of Rs 5860.43 on ICICI credit card.
They charge Late Payment Fee 750 + [protected]@18% 135.00 = 885 Rs.
I paid my bill on 12th April 2023, which was the third day.
(Refer screenshot attached), I am not sure why they charged me with the late payment fee even after paying within the timeline. I have raised this concern with the customer support to waive off the late feed but did not receive any resolution (complaint number- SR[protected].

I am looking forward for the resolution, requesting the team to waive off the extra charges.

Contact details: [protected]@gmail.com
+91-[protected]
+1 photos
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Jul 22, 2023
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2023
ICICI Bank Customer Care's response
Dear Priyar180, we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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